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Virgin Atlantic Airways is a UK-based airline offering scheduled long-haul flights from the United Kingdom to destinations across the United States, Caribbean, Africa, Asia, the Middle East and beyond. Customers can book flights, holidays and extras directly through the airline's website.

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At a glance

About Virgin Atlantic Airways UK

Main service
Long-haul scheduled flights and holiday packages
Cabin classes
Economy, Premium, Upper Class
Key routes
US, Caribbean, Africa, Middle East, Asia
Loyalty programme
Flying Club (points-based)
Customer service phone
0344 472 9646
Customer service hours
Mon-Fri 09:00-19:00, Sat 09:00-19:00, Sun 10:00-18:00
ATOL protection
Flight-inclusive holidays protected; flight-only not ATOL protected
Booking options
Online, by phone, in-store
Virgin Atlantic operates in the premium end of the airline market, offering three cabin classes: Economy, Premium and Upper Class. The airline targets leisure and business travellers looking for a more distinctive flying experience, with onboard dining, drinks, in-flight entertainment and WiFi included as part of the service. Its Flying Club loyalty programme allows passengers to earn and spend points across flights, partner airlines and retail partners. The airline flies from multiple UK airports, with a particular focus on routes from London Heathrow.
July 2026

Active promotions

Ready to use with your order at Virgin Atlantic Airways UK.

Discounted fares on Economy, Premium or Upper Class seats for a limited period, bookable directly through the Virgin Atlantic website.
To the shop
Bonus Flying Club points on selected routes when booking a flight plus hotel or holiday package.
To the shop
Recent

Virgin Atlantic Airways UK in the news

Recent updates and background about Virgin Atlantic Airways UK, summarised in our own words.

The Argus

Virgin Atlantic marks 42 years since its first departure

Virgin Atlantic is commemorating the 42nd anniversary of its inaugural flight, which departed from Sussex. The milestone highlights the airline's long history as one of the United Kingdom's most recognised carriers.

CN Traveller

Baggage rules for major UK airlines explained

An overview outlines the baggage policies of several UK airlines, including Virgin Atlantic, British Airways, easyJet, Ryanair, and Jet2. The information covers what passengers can expect in terms of allowances and restrictions when travelling with these carriers.

NerdWallet

Comparing Virgin Atlantic and British Airways

A comparison between Virgin Atlantic and British Airways examines the differences between the two UK carriers. The evaluation looks at factors such as service, routes, and value, helping travellers decide which airline suits their needs.

Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.

Frequently asked questions

What others ask about Virgin Atlantic Airways UK

Answers to the most common questions, based on search behaviour and our own research.

Is Virgin Atlantic Airways a reliable airline to book with?

Virgin Atlantic is a long-established UK airline operating scheduled long-haul routes. Flight-inclusive holiday bookings benefit from ATOL financial protection, though flight-only bookings are not ATOL protected. Customers are advised to confirm what protection applies to their specific booking.

What destinations does Virgin Atlantic fly to from the UK?

Virgin Atlantic flies to a wide range of long-haul destinations including cities across the United States, Caribbean islands, South Africa, Dubai, India, Thailand, South Korea and more. Routes depart primarily from London Heathrow, with some services available from other UK airports.

How can I contact Virgin Atlantic customer service?

Virgin Atlantic can be reached by phone on 0344 472 9646, available Monday to Friday from 09:00 to 19:00, Saturday 09:00 to 19:00 and Sunday 10:00 to 18:00. Customers can also visit a store in person or book an appointment online.

What is the Flying Club loyalty programme?

Flying Club is Virgin Atlantic's points-based loyalty programme. Members can earn points on flights, with partner airlines and through retail and travel partners, and redeem them for reward seats or other benefits. There are multiple membership tiers offering different levels of reward.

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