TrainPal is an online platform for booking train tickets in the UK and across Europe, operating as an official National Rail reseller. The platform offers tools such as split ticketing and Railcard integration to help travellers find lower fares.
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About TrainPal
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TrainPal in the news
Recent updates and background about TrainPal, summarised in our own words.
TrainPal introduces Alps Snow Route bookings via Eurostar
TrainPal has added a seasonal Alps Snow Route to its Eurostar booking options, allowing travellers to book cross-channel ski journeys directly through the platform. A promotional offer of £10 off Eurostar bookings over £130 is available alongside this route.
Split ticketing available on all UK routes through TrainPal
TrainPal offers a built-in split ticketing tool that automatically searches for cheaper fare combinations on UK train journeys. This feature is available to all users without any additional steps during the booking process.
Digital Railcard storage added to the TrainPal app
TrainPal app users can store their digital Railcard within the app, enabling the standard one-third discount to be applied automatically at checkout. Supported Railcards include the 16-25, 26-30, Two Together, Network, and Family and Friends Railcards.
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What others ask about TrainPal
Answers to the most common questions, based on search behaviour and our own research.
Is TrainPal a trustworthy platform for booking train tickets?
TrainPal is an official National Rail reseller, which means tickets booked through the platform are valid on the same trains as those bought directly. The site displays a rating of 4.2 out of 5 based on customer reviews.
Does TrainPal charge booking fees?
TrainPal does not charge booking fees when tickets are booked through its app. Promo codes and exclusive app-only discounts are also available.
How does split ticketing on TrainPal work?
Split ticketing divides a single train journey into two or more separately ticketed legs, which can result in a lower total fare. TrainPal applies this automatically during the search, so no manual effort is required.
Can I change or refund a ticket booked through TrainPal?
TrainPal states it offers fast changes and refunds directly through the platform. Customers can manage their bookings via the My Bookings section of the app or website.
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