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USAA is a financial services organization that provides insurance, banking, investment, and retirement products exclusively to members of the U.S. military community, veterans, and their eligible family members. The company operates entirely online and via its mobile app, with customer service available by phone.

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At a glance

About USAA

Primary audience
U.S. military members, veterans, and eligible family
Membership requirement
Military affiliation required
Main categories
Insurance, banking, investing, retirement
Insurance bundling discount
Up to 10% on auto and property
Renters insurance from
33 cents per day
Banking fees
No monthly service fee on banking
Customer service
210-531-8722 and 800-531-8722
Mobile app
Available for account management
FDIC insured
USAA Federal Savings Bank is FDIC member
USAA positions itself firmly within the military community, restricting membership to active duty service members, veterans who have honorably served, National Guard and Reserve members, federal agency employees, officer candidates, and their families. This narrow focus shapes the entire product offering, from auto and homeowners insurance to checking accounts, mortgages, and retirement planning. The company operates in the middle-to-premium segment for financial services, emphasizing tailored products that address the specific circumstances of military life, including deployment, PCS moves, and transitioning out of service. Unlike general financial institutions, USAA does not pursue the broader public market, which means its services and advice are structured around military-specific financial situations.
June 2026

Active promotions

Ready to use with your order at USAA.

Bundle auto and property insurance policies and receive up to 10% discount on the combined premium.
To the shop
New members may qualify for an introductory rate on renters insurance starting from as little as 33 cents per day when signing up online.
To the shop
Recent

USAA in the news

Recent updates and background about USAA, summarised in our own words.

Artemis.bm

USAA extends $95 million cat bond amid ongoing loss developments

USAA has extended a $95 million portion of its Res Re 2022-1 catastrophe bond. This decision comes as losses related to the 2024 to 2025 risk period continue to develop.

Call of Duty

USAA sponsors Call of Duty Endowment Bowl VII

The seventh edition of the Call of Duty Endowment Bowl is being held with USAA as the presenting sponsor. The event is part of the Call of Duty Endowment program, which focuses on supporting veterans in finding employment.

Learfield

USAA becomes preservation partner of Army West Point Athletics

USAA has been named a preservation partner of Army West Point Athletics through a deal managed by Learfield. The partnership connects USAA to the athletics program of the United States Military Academy at West Point.

Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.

Frequently asked questions

What others ask about USAA

Answers to the most common questions, based on search behaviour and our own research.

Is USAA a trustworthy financial services provider?

USAA has operated as a member-focused financial institution for the U.S. military community for many decades. Its banking arm, USAA Federal Savings Bank, is a member of the FDIC, which means eligible deposits are federally insured.

Who is eligible to join USAA?

USAA membership is available to active duty military, National Guard and Reservists, veterans who have honorably served, federal agency employees, officer and warrant officer candidates, service academy appointees, military spouses, and children of existing USAA members.

What products does USAA offer?

USAA offers a broad range of financial products including auto, homeowners, renters, life, and health insurance, as well as checking and savings accounts, credit cards, mortgages, personal loans, and investment options such as IRAs and brokerage accounts.

Does USAA have a mobile app?

Yes, USAA provides a mobile app that allows members to manage their accounts, make transactions, and access services from their smartphones. The app is available for download via a QR code on the USAA website.

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