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NEJE.SHOP is the official online store of Shenzhen Zhixinjie Technology Co., Ltd., selling laser engravers, laser cutters, and laser modules under the NEJE brand. The store has been active since 2013 and ships from warehouses in the United States, Europe, the United Kingdom, and Australia.
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About Shenzhen Zhixinjie Technology Co., Ltd.
Founded
2013
Customers
600,000+
Main category
Laser engravers and cutters
Prices from
$99.00 USD
Ships from
US, EU, UK and AU warehouses
Customer service
Mon,Fri, 7:00 am , 5:30 pm PT; Sat,Sun, 8:30 am , 5:30 pm PT
Contact email
Software support
Compatible with LightBurn and NEJE own software
NEJE positions itself in the upper-mid to premium segment of the consumer and prosumer diode laser market, targeting makers, artists, small business owners, and technically oriented hobbyists who want reliable, high-performance equipment without industrial price tags. The brand develops its laser modules in-house, covering a power range from 4W to 50W, and emphasises optical quality, wireless control, and long-term parts availability. With over 600,000 customers worldwide and a product line that includes engravers, cutters, rotary attachments, controllers, and compatible software, NEJE operates as a vertically integrated brand rather than a reseller. Customer support is provided via live chat, email, a community forum, and a Facebook group, with service hours covering multiple time zones.
Active promotions
Ready to use with your order at Shenzhen Zhixinjie Technology Co., Ltd..
Seasonal discount on selected laser modules, offering a reduced price on models from the current featured collection for a limited period.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Bundle deal combining a laser engraver frame with a compatible laser module at a combined price lower than purchasing both separately.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Shenzhen Zhixinjie Technology Co., Ltd. in the news
Recent updates and background about Shenzhen Zhixinjie Technology Co., Ltd., summarised in our own words.
NEJE Laser Engravers and Cutters Collection
NEJE offers a range of laser engraving and cutting machines featuring high-quality optics, app-based control, HD photo engraving capability, and automated functions. The machines are described as lightweight and rigid, with lifetime parts support included.
NEJE Laser Modules: 4W to 50W Range
The NEJE laser module collection covers outputs from 4W to 50W and includes water-cooled, zoom, and high-detail variants with broad machine compatibility. All modules are supported with lifetime technical assistance.
Components, Accessories and Maintenance Parts for NEJE Machines
NEJE supplies a dedicated range of accessories such as honeycomb panels, rotary axes, and air assist units to expand engraving machines, alongside genuine maintenance parts including lenses, cooling fans, and motion components. Both collections are designed to keep NEJE equipment performing consistently over time.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Shenzhen Zhixinjie Technology Co., Ltd.
Answers to the most common questions, based on search behaviour and our own research.
Is NEJE.SHOP a reliable webshop?
NEJE has been in operation since 2013 and states it has served over 600,000 customers globally. The store offers multiple support channels including live chat, email, a community forum, and a Facebook group, and provides a warranty policy with product serial number registration.
Does NEJE ship fast and from where?
NEJE ships from warehouses in the United States, Europe, the United Kingdom, and Australia, which generally means shorter delivery times for customers in those regions. Exact delivery times depend on the destination and are not specified on the website.
What is the warranty policy at NEJE?
NEJE offers a warranty policy that requires product serial number registration. The store also provides lifetime parts support and has a dedicated maintenance parts collection with genuine replacement components. For specific warranty terms, customers are advised to consult the warranty policy page on the NEJE website.
How do I contact NEJE customer service?
NEJE customer service can be reached by email at [email protected] or via online chat. Service hours are Monday to Friday from 7:00 am to 5:30 pm Pacific Time, and Saturday to Sunday from 8:30 am to 5:30 pm Pacific Time. For bulk or custom product inquiries, a separate manager email is available at [email protected].
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