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Victrola is an American webshop specialising in record players, turntables, speakers, and vinyl records. The platform also offers accessories and curated vinyl collections, serving music enthusiasts across a range of budgets and listening preferences.
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About Victrola
Shipping
Free 2-day shipping on all record players
Prices from
$ 129.99
Customer service hours
Monday to Friday, 9 AM to 5 PM ET
Phone
(877) 483-2497
Founded
1906
Headquarters
Denver, CO, United States
Main assortment
Record players, turntables, speakers, vinyl records
Loyalty programme
Victrola Rewards (earn points per purchase)
Victrola positions itself in the broad consumer audio market, with a product range that spans entry-level suitcase record players to higher-end WiFi and Bluetooth turntables in the upper mid-range segment. The brand targets vinyl enthusiasts of all experience levels, from first-time buyers looking for an accessible all-in-one player to more serious listeners seeking wireless or high-fidelity setups. Founded in 1906 as the maker of the first in-home record player in the United States, the company has grown into a global brand that combines vintage-inspired aesthetics with modern connectivity features such as Bluetooth, WiFi, and Sonos compatibility. The webshop also operates its own vinyl record store and a rewards programme, making it a broader destination for analogue music culture rather than a simple hardware retailer.
Active promotions
Ready to use with your order at Victrola.
Earn reward points on every purchase through the Victrola Rewards Programme, redeemable for free albums and member-only savings.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Victrola in the news
Recent updates and background about Victrola, summarised in our own words.
Victrola Adopts SAP Cloud ERP to Improve Financial and Operational Processes
Victrola has implemented a cloud-based ERP system from SAP, with the rollout handled by Syskoplan Reply. The move is aimed at improving financial visibility and increasing operational efficiency across the company. No further details about the scope or timeline of the implementation are available from the provided information.
Visit Victrola →Victrola reduces financial reporting time with SAP cloud ERP
Victrola migrated to a cloud-based ERP system developed by SAP, which significantly reduced the time needed to generate profit and loss reports. The company reported a reduction in reporting time of 94 percent following the transition.
Visit Victrola →Victrola supports business growth through public cloud adoption
Victrola has moved parts of its operations to the public cloud as part of a broader growth strategy. The company highlighted this transition as a key step in modernizing its infrastructure and scaling its business.
Visit Victrola →Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Victrola
Answers to the most common questions, based on search behaviour and our own research.
Is Victrola a reliable webshop?
Victrola has been a manufacturer of audio products since 1906 and operates as an established brand with a dedicated customer service team, a published return policy, and a warranty programme. The webshop lists authorised dealers and provides multiple contact channels, which are indicators of a structured and accountable retail operation.
How long does delivery from Victrola take?
Victrola offers free 2-day shipping on all record players. Delivery times for other products may vary.
Can I return a product to Victrola?
Victrola has a return policy in place, which can be consulted directly on their support page. Customers can also contact the customer service team by phone or email for assistance with returns.
How do I contact Victrola customer service?
Victrola can be reached by phone at (877) 483-2497 on weekdays between 9 AM and 5 PM ET. For written contact, the company provides separate email addresses for order support, general inquiries, and technical assistance via their website.
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