Show how your product is used in everyday life.
Ask a customer for an honest product experience and a photo they took. Visitors can then see more than your product photography.
Rug Source is an online rug retailer based in Charlotte, North Carolina, specialising in Persian, Oriental, antique, and contemporary rugs. The shop has been active for over ten years and holds more than 9,000 customer reviews.
Your review = Donation to charity + chance on €250
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Photo reviews
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We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
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Impact via Rug Source
You write a review, we donate to a good cause on your behalf.
No donations have been made for Rug Source yet, but every review sets one in motion right away.
For business owners
What could Image Review do for your business?
Let customers tell the story. Discover how reviews and customers’ own photos could work for your business.
An example for your business
Let your products become part of your customer’s story.
Collect product experiences with customers’ own photos. Photos with recorded permission can be exported for your website and organic social media, within that permission.
Bring customer experiences closer to the next order.
Display available reviews using a widget on your website. With the WooCommerce plugin, you can also show product reviews alongside the relevant product.
Show what your work means to your customers.
Let customers share their experience with your business. A relevant photo they took can help others understand the work you did.
Show your work through your customer’s eyes.
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Show experiences where new customers discover you.
Use your company page for company reviews and display available reviews with a widget on your own website, for example alongside your services or contact page.
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How it works
- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
- Ask your customer to share an experienceChoose a product and invite a customer to share an honest experience with their own photo.Ask a customer about their experience of your service and a relevant photo of the result.
- Show customer experiencesDisplay available reviews with a widget. Reuse customer photos when permission has been recorded.
The basic widget is also available on a free account. Product review requests, the WooCommerce product review tab and editing a company page require a paid plan or active trial. Photo reuse always requires appropriate permission.
About Rug Source
Return period
30 days
Shipping
Free on all purchases
Discount
Up to 80% off retail prices
Customer reviews
9,025 reviews, 4.9 on Google
Restocking fee
None
Physical showroom
Charlotte, NC
Customer service hours
Mon to Fri 8am to 5pm EST, Sat 9am to 4pm EST
Years active
Over 10 years
Rug Source positions itself in the discount segment of the specialty rug market, offering handmade and machine-made rugs at prices advertised as up to 80% below standard retail. The assortment is broad, spanning antique Persian and Oriental pieces, Turkish rugs, Moroccan styles, kilims, and modern designs, with many items listed as one-of-a-kind. The typical customer is a homeowner or interior enthusiast looking for authentic or decorative rugs without paying gallery prices. The company operates both an e-commerce platform and a physical showroom in Charlotte, which sets it apart from purely online competitors.
Active promotions
Ready to use with your order at Rug Source.
Seasonal sale offering selected rugs at up to 80% off the standard retail price, with free shipping included on all orders.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
30-day risk-free trial on all rug purchases, allowing customers to return any item within 30 days at no additional cost and with no restocking fee.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Rug Source in the news
Recent updates and background about Rug Source, summarised in our own words.
Rug Source broadens its range of Persian rugs online
Rug Source has expanded its collection of Persian rugs to meet growing demand from online shoppers looking for authentic designs from around the world. The expansion reflects a broader trend of consumers seeking access to traditional and culturally significant home textiles through digital retail channels.
Interior designers increasingly combine antique and modern pieces
A growing number of interior designers are incorporating antique items into contemporary spaces, blending historical character with modern aesthetics. This approach allows for more layered and personalized interior environments that move beyond purely uniform or trend-driven styles.
Rug Source works to improve trust in online Persian rug sales
The market for Persian rugs sold online has been expanding rapidly in recent years. Concerns around product authenticity and overall quality have remained persistent challenges in this space. Rug Source is reportedly taking steps to address these issues directly for its customers.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Rug Source
Answers to the most common questions, based on search behaviour and our own research.
Is Rug Source a reliable webshop?
Rug Source has been in business for over ten years and holds more than 9,000 customer reviews with a 4.9 rating on Google. The company also operates a physical showroom and warehouse in Charlotte, North Carolina, which adds a layer of transparency for buyers.
Does Rug Source offer free shipping?
Yes, Rug Source provides free shipping on all purchases, with no minimum order value mentioned.
What is the return policy at Rug Source?
Rug Source offers a 30-day return window and explicitly states there are no restocking fees, making returns straightforward for customers who are not satisfied with their purchase.
How can I contact Rug Source customer service?
Rug Source can be reached by phone at +1-980-422-4080 or by email at the addresses listed on their website. Customer service is available Monday through Friday from 8am to 5pm EST and on Saturdays from 9am to 4pm EST.
Your turn
Do you have experience with Rug Source?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about Rug Source
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
