Show how your product is used in everyday life.
Ask a customer for an honest product experience and a photo they took. Visitors can then see more than your product photography.
Hug Letters is a subscription service that creates and mails a printed monthly family newspaper to grandparents, compiled from photos and short stories submitted by family members through an app. The service is aimed at families who want to maintain a tangible, personal connection with grandparents who live at a distance.
Your review = Donation to charity + chance on €250
Two minutes of your time. One donation to a good cause, plus a monthly cash raffle.
Photo reviews
Photos and experiences shared by contributors. Read below how we check submissions.
How reviews and confirmations work
We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
- Email address confirmed means the link sent to that address was used. It does not prove a purchase or the identity of a person.
- Company management confirmed relates to access to this company page. A paid plan does not verify individual reviews.
- A review invitation does not independently prove a purchase. An order reference supplied by a company is not independent purchase verification either.
- Publishing a photo with a review does not automatically permit reuse in marketing. A subscription does not grant that permission either.
Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
Impact via Hug Letters
You write a review, we donate to a good cause on your behalf.
No donations have been made for Hug Letters yet, but every review sets one in motion right away.
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About Hug Letters
Delivery frequency
Once per month
Prices from
$14.99 per month
Annual plan discount
20% off when paying yearly
Photos per journal
Up to 30 photos
Shipping
Free
Cancellation policy
Cancel anytime
Money-back guarantee
Yes
Headquarters
Chicago, United States
Hug Letters operates in the affordable gifting and family communication segment, positioning itself as a low-effort solution for busy families who feel the distance from older relatives but lack the time to maintain regular physical correspondence. The service was founded by Gabriela Flores and Martin Gouy, who were motivated by their own experience of living far from their grandparents, and the company is based in Chicago. At $14.99 per month, the pricing sits in the budget-to-mid range for subscription gift services, with a focus on accessibility rather than customisation depth. The typical customer is a parent or adult child who wants grandparents to receive something tangible and recurring without having to organise it manually each month.
Active promotions
Ready to use with your order at Hug Letters.
First month free when starting a new annual subscription, allowing families to try the service before committing to a full year.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Refer a friend and receive a free month added to your subscription once the referred family activates their first paid plan.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Hug Letters in the news
Recent updates and background about Hug Letters, summarised in our own words.
Sheila Bailey Obituary Notice, September 4, 2026
An obituary notice for Sheila Bailey has been published, dated September 4, 2026. The notice is associated with Altogether Funeral services. No further details about the individual or the circumstances are available from the provided information.
Man stabs father in neck after luring him into embrace
A son allegedly tricked his father into a hug before stabbing him in the neck. The suspect was later photographed smiling during the booking process, according to police.
Reader letters explore the theme of shared connection
A collection of reader letters was published under the theme of connection and care between people. The letters reflect on the value of gestures that bring individuals closer together. The piece appeared in the Pioneer Press.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Hug Letters
Answers to the most common questions, based on search behaviour and our own research.
Is Hug Letters a reliable service?
Hug Letters states it is used by over 1,000 families and offers a money-back guarantee along with a cancel-anytime policy. The company was founded in Chicago by Gabriela Flores and Martin Gouy and has been featured in external media outlets.
How does Hug Letters ship the newspaper and how long does delivery take?
Hug Letters prints and mails the family journal itself, with grandparents receiving it at the beginning of each month. Shipping is included in the subscription price at no extra cost.
Can I cancel my Hug Letters subscription at any time?
Yes, the subscription can be cancelled at any time. Hug Letters also offers a money-back guarantee, though the specific conditions are not detailed on the homepage.
Do grandparents need a smartphone or internet to receive the Hug Letters newspaper?
No. Grandparents receive a printed physical newspaper in their mailbox each month and do not need any device or internet access. Only the family members uploading photos and stories use the Hug Letters app.
Your turn
Do you have experience with Hug Letters?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about Hug Letters
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
