Show how your product is used in everyday life.
Ask a customer for an honest product experience and a photo they took. Visitors can then see more than your product photography.
Hotels.com is an online travel platform where users can search, compare, and book hotel accommodations ranging from budget stays to luxury properties worldwide. The site also offers deals on car rentals and features a rewards programme for returning customers.
Your review = Donation to charity + chance on €250
Two minutes of your time. One donation to a good cause, plus a monthly cash raffle.
Photo reviews
Photos and experiences shared by contributors. Read below how we check submissions.
How reviews and confirmations work
We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
- Email address confirmed means the link sent to that address was used. It does not prove a purchase or the identity of a person.
- Company management confirmed relates to access to this company page. A paid plan does not verify individual reviews.
- A review invitation does not independently prove a purchase. An order reference supplied by a company is not independent purchase verification either.
- Publishing a photo with a review does not automatically permit reuse in marketing. A subscription does not grant that permission either.
Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
Impact via Hotels.com
You write a review, we donate to a good cause on your behalf.
No donations have been made for Hotels.com yet, but every review sets one in motion right away.
For business owners
What could Image Review do for your business?
Let customers tell the story. Discover how reviews and customers’ own photos could work for your business.
An example for your business
Let your products become part of your customer’s story.
Collect product experiences with customers’ own photos. Photos with recorded permission can be exported for your website and organic social media, within that permission.
Bring customer experiences closer to the next order.
Display available reviews using a widget on your website. With the WooCommerce plugin, you can also show product reviews alongside the relevant product.
Show what your work means to your customers.
Let customers share their experience with your business. A relevant photo they took can help others understand the work you did.
Show your work through your customer’s eyes.
Ask for a relevant photo of the result alongside an experience. Reuse a photo only when permission is recorded and within the permitted use.
Show experiences where new customers discover you.
Use your company page for company reviews and display available reviews with a widget on your own website, for example alongside your services or contact page.
An illustration of how you could use Image Review. Your choices are not stored.
How it works
- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
- Ask your customer to share an experienceChoose a product and invite a customer to share an honest experience with their own photo.Ask a customer about their experience of your service and a relevant photo of the result.
- Show customer experiencesDisplay available reviews with a widget. Reuse customer photos when permission has been recorded.
The basic widget is also available on a free account. Product review requests, the WooCommerce product review tab and editing a company page require a paid plan or active trial. Photo reuse always requires appropriate permission.
About Hotels.com
Main category
Hotel and accommodation booking
Price range
Budget to luxury
Rewards programme
One Key (free to join)
Free cancellation
Available on thousands of hotels
Target audience
Leisure, business, and family travellers
Additional services
Car rentals, gift cards, One Key credit card
Platform availability
Web and mobile app
Hotels.com positions itself as a broad-market accommodation booking platform, catering to leisure travellers, business travellers, and families alike. The platform spans the full price spectrum, from economy lodgings to upscale hotels, with a consistent emphasis on availability of free cancellation options. A notable feature of the service is the One Key rewards system, which allows members to earn credits across bookings and redeem them on future travel. The platform competes primarily on price transparency, deal aggregation, and the flexibility of its cancellation policies.
Active promotions
Ready to use with your order at Hotels.com.
Sign up for the One Key rewards programme and receive an instant member discount on your first eligible hotel booking.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Book a qualifying stay and earn Hotels.com Cash to put toward a future trip, with no expiry on accumulated rewards.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Hotels.com in the news
Recent updates and background about Hotels.com, summarised in our own words.
When to Book a Hotel for the Best Available Price
The timing of a hotel reservation can have a notable impact on the price a traveler pays. Booking at the right moment may help secure a lower rate compared to last-minute or early reservations.
Common Misconceptions About Hotel Etiquette
Many travelers assume they are familiar with the unwritten rules of staying in a hotel, but some accepted habits may actually be considered poor form. A closer look at hotel etiquette reveals a number of surprising points.
Hotel Habits a British Etiquette Expert Avoids
A British etiquette specialist shares which common hotel behaviors are considered inappropriate or impolite. The guidance touches on conduct that many guests may not have considered before.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Hotels.com
Answers to the most common questions, based on search behaviour and our own research.
Is Hotels.com a trustworthy booking platform?
Hotels.com is a well-established online travel platform that has operated for many years and is part of the Expedia Group. The site offers verified hotel listings, user reviews, and a structured rewards programme, which indicates an organised and accountable service. As with any booking platform, it is advisable to read the cancellation and refund terms before confirming a reservation.
Can I cancel a hotel booked through Hotels.com for free?
Hotels.com offers free cancellation on thousands of hotels listed on its platform. Whether a specific booking qualifies for free cancellation depends on the individual property and rate selected during the booking process.
How does the Hotels.com rewards programme work?
Hotels.com operates a rewards programme called One Key, which is free to join. Members can earn Hotels.com Cash on eligible stays and use it toward future bookings. The programme also includes member discounts and tier-based benefits.
Does Hotels.com offer discounts or deals on hotel stays?
Yes, Hotels.com regularly features promotional deals, including percentage discounts on selected stays and member-exclusive prices for signed-in users. Deals can vary by destination, travel period, and hotel availability.
Your turn
Do you have experience with Hotels.com?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about Hotels.com
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
