Show how your product is used in everyday life.
Ask a customer for an honest product experience and a photo they took. Visitors can then see more than your product photography.
Hello Retail is a Danish software company that provides AI-powered tools for ecommerce teams, including personalized search, product recommendations, email automation, and retail media. The platform is designed to help online stores improve the shopping experience and increase revenue without requiring extensive manual effort.
Your review = Donation to charity + chance on €250
Two minutes of your time. One donation to a good cause, plus a monthly cash raffle.
Photo reviews
Photos and experiences shared by contributors. Read below how we check submissions.
How reviews and confirmations work
We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
- Email address confirmed means the link sent to that address was used. It does not prove a purchase or the identity of a person.
- Company management confirmed relates to access to this company page. A paid plan does not verify individual reviews.
- A review invitation does not independently prove a purchase. An order reference supplied by a company is not independent purchase verification either.
- Publishing a photo with a review does not automatically permit reuse in marketing. A subscription does not grant that permission either.
Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
Impact via Helloretail
You write a review, we donate to a good cause on your behalf.
No donations have been made for Helloretail yet, but every review sets one in motion right away.
For business owners
What could Image Review do for your business?
Let customers tell the story. Discover how reviews and customers’ own photos could work for your business.
An example for your business
Let your products become part of your customer’s story.
Collect product experiences with customers’ own photos. Photos with recorded permission can be exported for your website and organic social media, within that permission.
Bring customer experiences closer to the next order.
Display available reviews using a widget on your website. With the WooCommerce plugin, you can also show product reviews alongside the relevant product.
Show what your work means to your customers.
Let customers share their experience with your business. A relevant photo they took can help others understand the work you did.
Show your work through your customer’s eyes.
Ask for a relevant photo of the result alongside an experience. Reuse a photo only when permission is recorded and within the permitted use.
Show experiences where new customers discover you.
Use your company page for company reviews and display available reviews with a widget on your own website, for example alongside your services or contact page.
An illustration of how you could use Image Review. Your choices are not stored.
How it works
- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
- Ask your customer to share an experienceChoose a product and invite a customer to share an honest experience with their own photo.Ask a customer about their experience of your service and a relevant photo of the result.
- Show customer experiencesDisplay available reviews with a widget. Reuse customer photos when permission has been recorded.
The basic widget is also available on a free account. Product review requests, the WooCommerce product review tab and editing a company page require a paid plan or active trial. Photo reuse always requires appropriate permission.
About Helloretail
Headquarters
Copenhagen, Denmark
Main category
Ecommerce personalization software
Core products
AI search, product recommendations, email agents, retail media, category pages
Target audience
Ecommerce teams and online retailers
Customer support hours
Monday to Friday, 09:00 to 16:30 CET
Support contact
Klaviyo integration
Yes, no migration required
Markets served
Denmark, Sweden, Norway, Belgium, Netherlands, UK, USA, Italy and more
Hello Retail targets ecommerce teams at established online retailers who want to move beyond one-size-fits-all solutions. The platform sits in the mid-to-premium B2B software segment, offering a suite of interconnected tools built around proprietary AI called Product Intelligence. What sets Hello Retail apart from generic personalization tools is its focus on real-time, individual-level decision-making, including Product Agents that determine email content, product selection, and send timing per customer rather than per segment. The company operates from Copenhagen and serves markets across Europe and the United States.
Active promotions
Ready to use with your order at Helloretail.
Free personalized demo of the Hello Retail platform, tailored to the visitor's specific store and use case.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Self-guided product tour available without registration, allowing ecommerce teams to explore the platform features before committing to a consultation.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Helloretail in the news
Recent updates and background about Helloretail, summarised in our own words.
AI-Driven Product Recommendations Across the Customer Journey
Hello Retail's product recommendations feature uses Product Intelligence to deliver relevant suggestions at every stage of the customer journey, from product pages to checkout. The system is designed to increase sales across the full catalog of an online store.
Visit Helloretail →Turn Store Traffic Into Revenue With Retail Media
Hello Retail's retail media solution allows online stores to monetize their own traffic by placing sponsored products and banners across the site. Campaigns can be launched in minutes without developer involvement.
Visit Helloretail →Triggered Emails That React to Real Customer Behavior
The triggered emails feature automates event-based messages such as abandoned cart reminders, price drop alerts, and post-conversion follow-ups. The goal is to recover lost conversions and re-engage customers at the right moment.
Visit Helloretail →Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Helloretail
Answers to the most common questions, based on search behaviour and our own research.
Is Hello Retail a reliable software provider?
Hello Retail is an established ecommerce software company headquartered in Copenhagen, Denmark, with customers across multiple countries including the UK, US, and several European markets. The company provides dedicated customer support by phone and email on business days.
What does Hello Retail actually do for an online store?
Hello Retail offers a platform of AI-powered tools including personalized search, product recommendations, email automation, and retail media placements. These tools are designed to improve the shopping experience and help stores increase conversions with less manual work.
Does Hello Retail work with Klaviyo?
Yes, Hello Retail's Product Agents integrate directly into existing Klaviyo setups, using existing email templates and tracking performance in real time. No migration or separate email infrastructure is needed.
How can I get in touch with Hello Retail's support team?
Existing customers can reach the support team via [email protected] or by phone. Support is available Monday to Friday from 09:00 to 16:30 CET, with local phone numbers available for Denmark, Sweden, Norway, Belgium, the Netherlands, the UK, the USA, and Italy.
Your turn
Do you have experience with Helloretail?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about Helloretail
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
