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Jupiter (hellojupiter.com) is an online store specializing in dermatologist-tested hair and scalp care products, with a focus on treating dandruff and seborrheic dermatitis. The brand offers a product lineup that includes anti-dandruff shampoos, conditioners, and dry shampoo, formulated without sulfates or parabens.

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At a glance

About Hellojupiter

Free shipping from
$65.00
Discount tiers
5% off from $75, 10% off from $100, 15% off from $130
Subscription discount
15% off every order
Return policy
30-day full refund, no questions asked
Key ingredient
1% zinc pyrithione
Formula
Sulfate-free, paraben-free, color-safe
Customer rating
4.9 based on 50,000+ customers
Customer service
Live human agents, no chatbots
Jupiter positions itself in the premium personal care segment, targeting adults who struggle with persistent scalp conditions such as dandruff, seborrheic dermatitis, or an oily and itchy scalp. The brand's approach centers on combining clinical efficacy with a salon-quality experience, using skincare-grade active ingredients such as 1% zinc pyrithione in formulas that are color-safe and free from sulfates and parabens. Customers can take an online quiz to receive a personalized product recommendation, and subscriptions come with a 15% discount and a free scalp brush. Jupiter backs its products with a 30-day money-back guarantee, and customer support is handled by human agents rather than automated chatbots.
November 2026

Active promotions

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Recent

Hellojupiter in the news

Recent updates and background about Hellojupiter, summarised in our own words.

Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.

Frequently asked questions

What others ask about Hellojupiter

Answers to the most common questions, based on search behaviour and our own research.

Is Hellojupiter a reliable webshop?

Jupiter reports over 500,000 customers and a rating of 4.9 from more than 50,000 reviews. The brand offers a 30-day money-back guarantee with no questions asked, which reduces the risk for first-time buyers.

How does Jupiter's free shipping work?

Jupiter offers free shipping on orders of $65.00 or more. Orders below that threshold are subject to standard shipping costs.

Can I return Jupiter products if they don't work for me?

Yes. Jupiter offers a 30-day full refund policy with no explanation required. Additionally, the free scalp brush received with a subscription is yours to keep even if you return everything else.

How quickly does Jupiter's anti-dandruff shampoo show results?

According to Jupiter's product information, visible results can be expected within one to two washes or one to two weeks, depending on the severity of the condition. Results are said to build with continued use.

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