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Liberty Tax Service is a U.S.-based tax preparation company founded in 1997, offering both in-person and online income tax filing services through more than 2,000 locations across the country. The company serves individuals and families looking for professional assistance with federal and state tax returns.
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About LibertyTax
Founded
1997
Headquarters
Virginia Beach, VA
Number of locations
2,000+ across the U.S.
Google rating
4.5 out of 5 (since January 1, 2021)
Positive reviews
87.2% (Google Reviews)
Google reviews count
125,000+ five-star reviews
Satisfaction guarantee
100% guaranteed
Bilingual offices
300+ offices with Spanish-speaking preparers
Liberty Tax positions itself as a community-oriented tax service, emphasizing that its preparers are local professionals who serve as neighbors rather than remote specialists. The company targets everyday consumers, including those filing straightforward returns as well as clients with more complex tax situations, and operates in the mid-range service segment. A notable aspect of its approach is year-round availability, including assistance after the standard tax deadline when many competitors have closed their doors. With over 125,000 five-star Google reviews and a 4.5 out of 5 average rating since January 2021, the company leans heavily on community trust and local reputation as its primary differentiators.
Active promotions
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File now and pay later through the Refund Transfer option, allowing the preparation fee to be deducted directly from the tax refund with no out-of-pocket cost at the time of filing.
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This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
LibertyTax in the news
Recent updates and background about LibertyTax, summarised in our own words.
IRS Penalty Relief Options from the COVID Period
Some taxpayers may be eligible for relief on penalties or interest charges that were assessed by the IRS during the COVID era. Liberty Tax Service has provided information on who might qualify for this type of relief. Checking eligibility could result in a reduction of outstanding tax obligations.
Liberty Tax Reports Solid Results During Recent Tax Season
Liberty Tax has announced a strong performance during the most recent tax season, citing contributions from its franchise network as a key factor. Gains in productivity across franchisee locations are highlighted as an important driver of these results.
Overview of Liberty Tax Software for Filing Taxes
U.S. News Money published an assessment of the tax preparation software offered by Liberty Tax. The review examines the features and usability of the product for individuals filing their taxes. It provides consumers with a factual basis for evaluating whether the software suits their needs.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about LibertyTax
Answers to the most common questions, based on search behaviour and our own research.
Is Liberty Tax a reliable tax preparation service?
Liberty Tax has been operating since 1997 and has more than 2,000 locations across the United States. The company holds a 4.5 out of 5 rating on Google based on over 125,000 reviews, with 87.2% of those being positive, which suggests a broadly consistent level of customer satisfaction.
Can I file my taxes with Liberty Tax after the deadline?
Yes, Liberty Tax explicitly states that it remains open to help customers file after the standard tax deadline, while noting that many competitors close at that point. Late filers can visit a local office or use the online filing option.
Does Liberty Tax offer online tax filing or only in-person?
Liberty Tax offers both in-person filing at its physical locations and an online filing option. Customers can choose the method that best suits their situation.
Is there a way to pay for Liberty Tax services without upfront costs?
Liberty Tax offers a Refund Transfer option, provided by Republic Bank and Trust Company, which allows customers to have the service fee deducted from their tax refund rather than paying out of pocket at the time of filing. This is a fee-based financial product and not a loan.
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