Bundle discount for families or groups taking out travel insurance together for the same trip
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AXA Assistance DE is the German branch of Inter Partner Assistance S.A., offering travel insurance products that can be taken out entirely online. The platform serves travellers looking for financial protection against cancellation costs, medical expenses abroad, and other unforeseen events during their trip.
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About AXA Assistance DE
Main category
Travel insurance
Products offered
Cancellation insurance, international health insurance, annual travel insurance
Customer service
24/7 emergency service
Coverage area
Worldwide
Parent company
Inter Partner Assistance S.A. (AXA Group)
German branch address
Colonia-Allee 10-20, 51067 Cologne
Contact
+49 (0) 221 80 247 000 / [email protected]
VAT number
DE129274544
AXA Assistance DE positions itself in the mid-to-premium segment of the travel insurance market, targeting private travellers who want reliable coverage without visiting a broker or office. The product range covers single-trip cancellation insurance, international health insurance, and annual travel policies for frequent travellers. The company emphasises around-the-clock emergency assistance and worldwide availability as core differentiators. As part of the broader AXA Group, Inter Partner Assistance S.A. operates under French law with a dedicated German branch registered in Cologne.
Active promotions
Ready to use with your order at AXA Assistance DE.
Reduced premium when purchasing an annual travel policy covering multiple trips instead of insuring each trip separately
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
AXA Assistance DE in the news
Recent updates and background about AXA Assistance DE, summarised in our own words.
AXA Assistance DE is part of a wider European network
Inter Partner Assistance S.A. operates travel insurance platforms across multiple European markets including Austria, Poland, Hungary, Romania, and the Czech Republic, offering comparable products tailored to local regulations.
Annual travel insurance available for frequent travellers
AXA Assistance DE offers an annual travel insurance policy designed for people who take multiple trips throughout the year, covering both short city breaks and longer international journeys under a single contract.
Dispute resolution through the Versicherungsombudsmann
Customers in Germany who have a complaint about their insurance contract can make use of the free dispute resolution service provided by the Versicherungsombudsmann, an independent ombudsman scheme of which AXA Assistance DE is a member.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about AXA Assistance DE
Answers to the most common questions, based on search behaviour and our own research.
Is AXA Assistance DE a reliable insurance provider?
AXA Assistance DE is operated by Inter Partner Assistance S.A., a French insurance company and part of the established AXA Group. The German branch is registered in Cologne and supervised by both the French ACPR and the German BaFin financial regulator, which provides a degree of consumer protection.
What types of travel insurance can I buy at AXA Assistance DE?
The platform offers three main products: travel cancellation insurance, international health insurance for medical emergencies abroad, and an annual travel insurance policy for those who travel multiple times per year.
Is there a 24-hour emergency helpline available?
Yes, AXA Assistance DE provides a 24/7 emergency service for situations such as needing a doctor abroad, a cancelled flight, or lost luggage.
How can I file a claim with AXA Assistance DE?
Claims can be submitted directly through the website via the dedicated claims section. The company requests that customers provide the required documents and information to allow for swift processing of the claim.
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