Show how your product is used in everyday life.
Ask a customer for an honest product experience and a photo they took. Visitors can then see more than your product photography.
Brightspeed is a US-based internet service provider offering fiber and broadband internet plans for residential and small business customers. The company positions itself as a straightforward provider with no annual contracts and no termination fees.
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Photo reviews
Photos and experiences shared by contributors. Read below how we check submissions.
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We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
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- Publishing a photo with a review does not automatically permit reuse in marketing. A subscription does not grant that permission either.
Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
Impact via Brightspeed
You write a review, we donate to a good cause on your behalf.
No donations have been made for Brightspeed yet, but every review sets one in motion right away.
For business owners
What could Image Review do for your business?
Let customers tell the story. Discover how reviews and customers’ own photos could work for your business.
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Collect product experiences with customers’ own photos. Photos with recorded permission can be exported for your website and organic social media, within that permission.
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How it works
- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
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About Brightspeed
Service type
Fiber and broadband internet
Speeds available
Up to 2 Gbps (fiber), up to 20 Mbps (broadband)
Contracts
No annual contracts or termination fees
Target audience
Residential customers and small businesses
Customer service phone
877-495-0217
Add-ons available
Digital Voice, WiFi Protection, Whole Home WiFi, Tech Support
Data caps
No data caps mentioned on broadband plans
Country
United States
Brightspeed targets households and small businesses looking for reliable high-speed internet, particularly those in areas where fiber infrastructure is being expanded. Plans range from entry-level broadband at up to 20 Mbps to symmetrical fiber connections at 2 Gbps, covering a broad spectrum from budget-conscious single-person households to bandwidth-heavy multi-device homes. The provider emphasizes equal upload and download speeds on fiber plans, which sets it apart from many traditional cable-based alternatives. Brightspeed operates without annual contracts, which lowers the barrier for customers who want flexibility.
Active promotions
Ready to use with your order at Brightspeed.
New customers who sign up for a qualifying fiber plan receive a prepaid Mastercard reward card of up to $250, depending on the plan selected, after maintaining the subscription for 90 days.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Customers who bundle internet with add-ons such as Whole Home WiFi or WiFi Protection may receive a discounted monthly rate compared to subscribing to each service separately.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Brightspeed in the news
Recent updates and background about Brightspeed, summarised in our own words.
Johnston County reviews rezoning and Brightspeed payment proposal
Johnston County commissioners approved an industrial rezoning request and discussed a potential payment involving Brightspeed. The meeting covered both land use decisions and financial considerations related to the company. No final decision on the Brightspeed payment was reported.
Brightspeed in talks with creditors over new funding
Brightspeed, the telecom company backed by Apollo, is in discussions with its main creditors about securing additional capital. The company is exploring options to strengthen its financial position. No further details about the outcome of these talks have been made public.
Apollo-owned Brightspeed signals doubt over its ability to continue
Brightspeed has notified investors that there is uncertainty regarding the company's ability to operate as a going concern. This development, reported by Bloomberg, comes in the context of falling revenues at the firm.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Brightspeed
Answers to the most common questions, based on search behaviour and our own research.
Is Brightspeed a reliable internet provider?
Brightspeed offers fiber and broadband internet plans with no annual contracts, which gives customers the freedom to cancel without penalties. The company provides residential and small business support, an outage checker, and 24/7 online bill payment options.
Does Brightspeed have contracts or cancellation fees?
No. Brightspeed explicitly states that its plans come with no annual contracts and no termination fees, which applies to all fiber internet tiers.
How do I contact Brightspeed customer service?
Customers can reach Brightspeed by phone at 877-495-0217, via live chat on the website, or by email at [email protected] for concerns and escalations. Spanish-language assistance is available by selecting option 9.
What internet speeds does Brightspeed offer?
Brightspeed offers fiber plans at 200 Mbps, 500 Mbps, 1 Gbps (up to 940 Mbps), and 2 Gbps, all with equal upload and download speeds. A basic broadband plan with speeds up to 20 Mbps is also available in select areas.
Your turn
Do you have experience with Brightspeed?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about Brightspeed
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
