New customers signing up for a Fiber 1 Gig or Fiber 2 Gig plan receive a prepaid Mastercard of up to $200 as a welcome reward, depending on the chosen plan.
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Kinetic is a U.S.-based internet service provider offering fiber internet, phone and digital TV services to residential and business customers across 18 states. The company operates under the Kinetic brand, formerly known as Windstream Communications, and delivers services over a fiber network backed by Uniti's nationwide fiber backbone.
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About Kinetic
Service type
Fiber internet, phone, digital TV
Coverage
18 U.S. states
Plans starting from
$19.99/month (select markets, with AutoPay)
Contracts
No annual contracts
Installation
Free professional installation
Customer support
24/7 service support, 1-800-347-1991
Fiber premises passed
Over 2 million (as of mid-2026)
Price guarantee
Up to 3-year price guarantee on select plans
Kinetic targets households and businesses that want fiber-based connectivity without annual contracts, positioning itself in the mid-to-upper segment of residential broadband. Its typical customer ranges from a single-person household on the entry-level 100 Mbps plan to a large smart home or remote worker on a 2 Gig connection. The company emphasizes transparent pricing, free professional installation and whole-home Wi-Fi coverage as distinguishing features, backed by a formal commitment called the Kinetic Promise. As of mid-2026, Kinetic has passed more than 2 million fiber premises, with fiber now accounting for more than half of its customer base and revenue.
Active promotions
Ready to use with your order at Kinetic.
Customers who add AT&T Wireless to their Kinetic Fiber Internet subscription receive a $20 monthly discount on their internet bill, applicable across multiple fiber plan tiers.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Kinetic in the news
Recent updates and background about Kinetic, summarised in our own words.
Kinetic Theater brings David Mamet play to Pittsburgh audiences
Kinetic Theater staged the Pittsburgh premiere of a play by David Mamet titled Henry Johnson. The production was covered by a local Jewish publication, suggesting a connection to themes of community or cultural relevance. It marks a notable addition to Pittsburgh's theater programming.
Art and engineering combine at Corvallis Kinetic Challenge
The Graand Kinetic Challenge in Corvallis brought together artistic creativity and all-terrain vehicle innovation. The event featured human-powered sculptures navigating varied terrain. It is an annual celebration combining artistic expression with mechanical ingenuity.
Milwaukee Magazine profiles Kinetic Spine and Pain practice
Milwaukee Magazine featured Kinetic Spine and Pain as part of a medical excellence profile series. The profile highlights the practice as a notable provider in the fields of spine care and pain management. The series focuses on recognized medical professionals and facilities in the region.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Kinetic
Answers to the most common questions, based on search behaviour and our own research.
Is Kinetic a reliable internet provider?
Kinetic advertises 99.9% network reliability on its fiber network and backs its service with a formal commitment called the Kinetic Promise, which includes wall-to-wall Wi-Fi coverage, a digital certificate verifying coverage and 24/7 real-time support. The company has been providing telecommunications services since 2006 and serves customers across 18 U.S. states.
Does Kinetic require a contract?
Kinetic does not require annual contracts on its residential fiber internet plans. Customers can sign up without committing to a fixed term.
How do I contact Kinetic customer service?
Kinetic offers 24/7 service support by phone at 1-800-347-1991. Account support is available Monday through Friday from 7:00 am to 8:00 pm ET and on Saturdays from 8:30 am to 5:00 pm ET.
What speeds does Kinetic fiber internet offer?
Kinetic offers fiber internet plans ranging from 100 Mbps to 2 Gbps. Plans include Fiber 100, Fiber 300, Fiber 1 Gig, Fiber 2 Gig and the all-inclusive Fiber Max 2 Gig, with prices starting at $19.99 per month in select markets with AutoPay.
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