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Kinetic is a U.S.-based internet service provider offering fiber internet, phone and digital TV services to residential and business customers across 18 states. The company operates under the Kinetic brand, formerly known as Windstream Communications, and delivers services over a fiber network backed by Uniti's nationwide fiber backbone.
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We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
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Impact via Kinetic
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About Kinetic
Service type
Fiber internet, phone, digital TV
Coverage
18 U.S. states
Plans starting from
$19.99/month (select markets, with AutoPay)
Contracts
No annual contracts
Installation
Free professional installation
Customer support
24/7 service support, 1-800-347-1991
Fiber premises passed
Over 2 million (as of mid-2026)
Price guarantee
Up to 3-year price guarantee on select plans
Kinetic targets households and businesses that want fiber-based connectivity without annual contracts, positioning itself in the mid-to-upper segment of residential broadband. Its typical customer ranges from a single-person household on the entry-level 100 Mbps plan to a large smart home or remote worker on a 2 Gig connection. The company emphasizes transparent pricing, free professional installation and whole-home Wi-Fi coverage as distinguishing features, backed by a formal commitment called the Kinetic Promise. As of mid-2026, Kinetic has passed more than 2 million fiber premises, with fiber now accounting for more than half of its customer base and revenue.
Active promotions
Ready to use with your order at Kinetic.
New customers signing up for a Fiber 1 Gig or Fiber 2 Gig plan receive a prepaid Mastercard of up to $200 as a welcome reward, depending on the chosen plan.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Customers who add AT&T Wireless to their Kinetic Fiber Internet subscription receive a $20 monthly discount on their internet bill, applicable across multiple fiber plan tiers.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Kinetic in the news
Recent updates and background about Kinetic, summarised in our own words.
Kinetic Watts and Volts opens new facility in Visakhapatnam
Kinetic Watts and Volts has expanded its presence in Andhra Pradesh by opening a new service and sales facility in Vizag. The company also marked a milestone of 100 deliveries in the region.
Vincent Leroy places kinetic lens sculptures in Munduk landscape
Artist Vincent Leroy installed a series of kinetic sculptures fitted with eccentric lenses in Munduk, transforming the visual appearance of the local landscape. The moving lenses alter how viewers perceive the surrounding environment.
Artist Vincent Leroy installs kinetic lens sculptures in Bali
Artist Vincent Leroy created an installation of moving Fresnel lenses in Bali that distort the surrounding landscape. The work is part of his ongoing exploration of kinetic sculpture in natural environments.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Kinetic
Answers to the most common questions, based on search behaviour and our own research.
Is Kinetic a reliable internet provider?
Kinetic advertises 99.9% network reliability on its fiber network and backs its service with a formal commitment called the Kinetic Promise, which includes wall-to-wall Wi-Fi coverage, a digital certificate verifying coverage and 24/7 real-time support. The company has been providing telecommunications services since 2006 and serves customers across 18 U.S. states.
Does Kinetic require a contract?
Kinetic does not require annual contracts on its residential fiber internet plans. Customers can sign up without committing to a fixed term.
How do I contact Kinetic customer service?
Kinetic offers 24/7 service support by phone at 1-800-347-1991. Account support is available Monday through Friday from 7:00 am to 8:00 pm ET and on Saturdays from 8:30 am to 5:00 pm ET.
What speeds does Kinetic fiber internet offer?
Kinetic offers fiber internet plans ranging from 100 Mbps to 2 Gbps. Plans include Fiber 100, Fiber 300, Fiber 1 Gig, Fiber 2 Gig and the all-inclusive Fiber Max 2 Gig, with prices starting at $19.99 per month in select markets with AutoPay.
Your turn
Do you have experience with Kinetic?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about Kinetic
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
