Seasonal discount on selected train and bus routes across Southeast Asia for bookings made through the mobile app.
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12Go is an online travel booking platform specialising in multimodal transport across Asia and beyond, covering trains, buses, ferries, flights, transfers, and day trips. The platform allows travellers to compare and book tickets from multiple operators in one place, with coverage across countries including Thailand, Vietnam, Indonesia, Japan, Cambodia, Malaysia, India, and more.
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About 12GO
Founded
2013, Singapore
Main office
Bangkok, Thailand
Transport types
Trains, buses, ferries, flights, transfers, taxis, day trips, car rental
Number of operators
28,292
Destinations covered
20,222
Verified reviews
661,656
App downloads
Over 2 million
Prices from
From US$ 9 (Bangkok to Chiang Mai)
12Go targets budget-conscious travellers and backpackers navigating Southeast Asia and surrounding regions, offering a single platform to compare and book various forms of transport without switching between multiple providers. Founded in Singapore in 2013 and operating primarily out of Bangkok, the company positions itself in the budget-to-mid segment, with prices on popular routes starting as low as a few US dollars. The platform connects directly to operator systems via API, aiming for real-time availability and interline ticketing across transport modes. Beyond individual consumers, 12Go also serves travel agents and tour operators through dedicated B2B and white-label solutions.
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Group booking rate available for parties of six or more travellers on participating routes and operators.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
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12GO in the news
Recent updates and background about 12GO, summarised in our own words.
12Go adds Greater Bay Area bus routes to its platform
Bus services operating within the Greater Bay Area are now available for booking through 12Go. This expansion allows travelers to purchase tickets for these routes directly via the platform.
12Go introduces ChatGPT-powered tool for transport in Asia
12Go has launched an application that uses ChatGPT technology to help travelers navigate transport options across Asia. The tool is intended to make it easier for users to find and plan journeys across the region.
12Go Asia works to digitize Southeast Asia's transport network
12Go Asia is a startup focused on bringing digital booking and ticketing to the transit networks of Southeast Asia. The company aims to make regional travel more accessible by connecting various transport operators through a single online platform.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about 12GO
Answers to the most common questions, based on search behaviour and our own research.
Is 12Go a reliable platform for booking transport in Asia?
12Go has processed tickets for over 2 million travellers and lists more than 661,000 verified customer reviews on its platform. The company was founded in 2013 and connects directly to operator systems via API, which reduces the risk of booking errors. The app holds a 4.7 rating based on user reviews.
What countries and routes does 12Go cover?
12Go covers a wide range of destinations across Asia and further, including Thailand, Vietnam, Indonesia, the Philippines, Japan, Cambodia, Malaysia, India, Sri Lanka, Taiwan, Australia, and New Zealand. Popular routes include Bangkok to Chiang Mai, Hanoi to Sapa, and Singapore to Kuala Lumpur, among many others.
Can I get help if something goes wrong with my booking?
12Go offers multilingual live customer support available across multiple countries. The platform also provides automated tools for cancellations and date changes, and support can be reached directly through the website.
Does 12Go have a mobile app?
Yes, 12Go has a free mobile app available for download, with over 2 million downloads and a 4.7 user rating. More than 70 percent of bookings on the platform are made via mobile devices.
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