Show how your product is used in everyday life.
Ask a customer for an honest product experience and a photo they took. Visitors can then see more than your product photography.
12Go is an online travel booking platform specialising in multimodal transport across Asia and beyond, covering trains, buses, ferries, flights, transfers, and day trips. The platform allows travellers to compare and book tickets from multiple operators in one place, with coverage across countries including Thailand, Vietnam, Indonesia, Japan, Cambodia, Malaysia, India, and more.
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Two minutes of your time. One donation to a good cause, plus a monthly cash raffle.
Photo reviews
Photos and experiences shared by contributors. Read below how we check submissions.
How reviews and confirmations work
We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
- Email address confirmed means the link sent to that address was used. It does not prove a purchase or the identity of a person.
- Company management confirmed relates to access to this company page. A paid plan does not verify individual reviews.
- A review invitation does not independently prove a purchase. An order reference supplied by a company is not independent purchase verification either.
- Publishing a photo with a review does not automatically permit reuse in marketing. A subscription does not grant that permission either.
Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
Impact via 12GO
You write a review, we donate to a good cause on your behalf.
No donations have been made for 12GO yet, but every review sets one in motion right away.
For business owners
What could Image Review do for your business?
Let customers tell the story. Discover how reviews and customers’ own photos could work for your business.
An example for your business
Let your products become part of your customer’s story.
Collect product experiences with customers’ own photos. Photos with recorded permission can be exported for your website and organic social media, within that permission.
Bring customer experiences closer to the next order.
Display available reviews using a widget on your website. With the WooCommerce plugin, you can also show product reviews alongside the relevant product.
Show what your work means to your customers.
Let customers share their experience with your business. A relevant photo they took can help others understand the work you did.
Show your work through your customer’s eyes.
Ask for a relevant photo of the result alongside an experience. Reuse a photo only when permission is recorded and within the permitted use.
Show experiences where new customers discover you.
Use your company page for company reviews and display available reviews with a widget on your own website, for example alongside your services or contact page.
An illustration of how you could use Image Review. Your choices are not stored.
How it works
- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
- Ask your customer to share an experienceChoose a product and invite a customer to share an honest experience with their own photo.Ask a customer about their experience of your service and a relevant photo of the result.
- Show customer experiencesDisplay available reviews with a widget. Reuse customer photos when permission has been recorded.
The basic widget is also available on a free account. Product review requests, the WooCommerce product review tab and editing a company page require a paid plan or active trial. Photo reuse always requires appropriate permission.
About 12GO
Founded
2013, Singapore
Main office
Bangkok, Thailand
Transport types
Trains, buses, ferries, flights, transfers, taxis, day trips, car rental
Number of operators
28,292
Destinations covered
20,222
Verified reviews
661,656
App downloads
Over 2 million
Prices from
From US$ 9 (Bangkok to Chiang Mai)
12Go targets budget-conscious travellers and backpackers navigating Southeast Asia and surrounding regions, offering a single platform to compare and book various forms of transport without switching between multiple providers. Founded in Singapore in 2013 and operating primarily out of Bangkok, the company positions itself in the budget-to-mid segment, with prices on popular routes starting as low as a few US dollars. The platform connects directly to operator systems via API, aiming for real-time availability and interline ticketing across transport modes. Beyond individual consumers, 12Go also serves travel agents and tour operators through dedicated B2B and white-label solutions.
Active promotions
Ready to use with your order at 12GO.
Seasonal discount on selected train and bus routes across Southeast Asia for bookings made through the mobile app.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Group booking rate available for parties of six or more travellers on participating routes and operators.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
12GO in the news
Recent updates and background about 12GO, summarised in our own words.
12Go integrates Asia transport network into conversational AI
12Go has incorporated its Asia-wide transport network into a conversational AI system. The move has attracted attention within the travel and technology industry. The development positions 12Go as an early adopter of AI-driven booking and travel assistance in the Asian transport sector.
12Go adds Greater Bay Area bus routes to its platform
Bus services operating within the Greater Bay Area are now available for booking through 12Go. This expansion allows travelers to purchase tickets for these routes directly via the platform.
12Go introduces ChatGPT-powered tool for transport in Asia
12Go has launched an application that uses ChatGPT technology to help travelers navigate transport options across Asia. The tool is intended to make it easier for users to find and plan journeys across the region.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about 12GO
Answers to the most common questions, based on search behaviour and our own research.
Is 12Go a reliable platform for booking transport in Asia?
12Go has processed tickets for over 2 million travellers and lists more than 661,000 verified customer reviews on its platform. The company was founded in 2013 and connects directly to operator systems via API, which reduces the risk of booking errors. The app holds a 4.7 rating based on user reviews.
What countries and routes does 12Go cover?
12Go covers a wide range of destinations across Asia and further, including Thailand, Vietnam, Indonesia, the Philippines, Japan, Cambodia, Malaysia, India, Sri Lanka, Taiwan, Australia, and New Zealand. Popular routes include Bangkok to Chiang Mai, Hanoi to Sapa, and Singapore to Kuala Lumpur, among many others.
Can I get help if something goes wrong with my booking?
12Go offers multilingual live customer support available across multiple countries. The platform also provides automated tools for cancellations and date changes, and support can be reached directly through the website.
Does 12Go have a mobile app?
Yes, 12Go has a free mobile app available for download, with over 2 million downloads and a 4.7 user rating. More than 70 percent of bookings on the platform are made via mobile devices.
Your turn
Do you have experience with 12GO?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about 12GO
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
