New customers signing up for a Fiber 1 Gig or Fiber 2 Gig plan receive a prepaid Mastercard of up to $200 as a welcome reward, depending on the chosen plan.
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Kinetic is a U.S.-based internet service provider offering fiber internet, phone and digital TV services to residential and business customers across 18 states. The company operates under the Kinetic brand, formerly known as Windstream Communications, and delivers services over a fiber network backed by Uniti's nationwide fiber backbone.
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About Kinetic
Service type
Fiber internet, phone, digital TV
Coverage
18 U.S. states
Plans starting from
$19.99/month (select markets, with AutoPay)
Contracts
No annual contracts
Installation
Free professional installation
Customer support
24/7 service support, 1-800-347-1991
Fiber premises passed
Over 2 million (as of mid-2026)
Price guarantee
Up to 3-year price guarantee on select plans
Kinetic targets households and businesses that want fiber-based connectivity without annual contracts, positioning itself in the mid-to-upper segment of residential broadband. Its typical customer ranges from a single-person household on the entry-level 100 Mbps plan to a large smart home or remote worker on a 2 Gig connection. The company emphasizes transparent pricing, free professional installation and whole-home Wi-Fi coverage as distinguishing features, backed by a formal commitment called the Kinetic Promise. As of mid-2026, Kinetic has passed more than 2 million fiber premises, with fiber now accounting for more than half of its customer base and revenue.
Active promotions
Ready to use with your order at Kinetic.
Customers who add AT&T Wireless to their Kinetic Fiber Internet subscription receive a $20 monthly discount on their internet bill, applicable across multiple fiber plan tiers.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Kinetic in the news
Recent updates and background about Kinetic, summarised in our own words.
Switch to fiber internet at no cost
Kinetic allows customers to check local fiber availability and sign up for a plan with no annual contract. Current offers include transparent local pricing and real-time deals directly through the Kinetic website.
Bundle Kinetic Fiber with AT&T Wireless to save $20 per month
Customers who combine Kinetic Fiber Internet with AT&T Wireless can save $20 per month on their internet bill, receive up to $350 in Kinetic rewards and get up to $1,000 off a new 5G smartphone with a qualifying trade-in.
Whole-home Wi-Fi setup handled by Kinetic technicians
Kinetic's Whole Home Wi-Fi setup service covers every step from installation to certifying Wi-Fi signal strength in every room of the home. A digital certificate is issued upon completion to confirm coverage.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Kinetic
Answers to the most common questions, based on search behaviour and our own research.
Is Kinetic a reliable internet provider?
Kinetic advertises 99.9% network reliability on its fiber network and backs its service with a formal commitment called the Kinetic Promise, which includes wall-to-wall Wi-Fi coverage, a digital certificate verifying coverage and 24/7 real-time support. The company has been providing telecommunications services since 2006 and serves customers across 18 U.S. states.
Does Kinetic require a contract?
Kinetic does not require annual contracts on its residential fiber internet plans. Customers can sign up without committing to a fixed term.
How do I contact Kinetic customer service?
Kinetic offers 24/7 service support by phone at 1-800-347-1991. Account support is available Monday through Friday from 7:00 am to 8:00 pm ET and on Saturdays from 8:30 am to 5:00 pm ET.
What speeds does Kinetic fiber internet offer?
Kinetic offers fiber internet plans ranging from 100 Mbps to 2 Gbps. Plans include Fiber 100, Fiber 300, Fiber 1 Gig, Fiber 2 Gig and the all-inclusive Fiber Max 2 Gig, with prices starting at $19.99 per month in select markets with AutoPay.
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