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Wmsuro is the online presence of Wilmington Medical Supply (WMS), a supplier of urological catheters, ostomy products, and incontinence supplies serving patients across all 50 U.S. states. The company has been active in home delivery of medical supplies for over 35 years.
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About Wmsuro
Founded
Over 35 years ago
Parent company
ConvaTec Group Plc (since 2017)
Main categories
Catheters, ostomy, incontinence, feeding supplies
Service area
All 50 U.S. states
Customer service hours
Monday to Friday, 8:30am to 5:00pm ET
Headquarters
Wilmington, NC, United States
Target audience
Patients with urological conditions, caregivers
Delivery method
Home delivery
Wilmington Medical Supply positions itself as a specialized home-delivery provider for patients with urological needs, with a particular focus on communities affected by spinal cord injury, spina bifida, multiple sclerosis, and adult or pediatric urological conditions. The company operates in a segment where personal service and medical accuracy matter more than price competition, emphasizing individualized patient support under the motto 'Patients First and Foremost...Always.' Since September 2017, WMS has been part of ConvaTec Group Plc, a global medical products company, though customer service teams and contact details remained unchanged after the acquisition. The typical customer is a patient or caregiver managing a chronic urological condition who requires reliable, recurring home delivery of prescription-grade medical supplies.
Active promotions
Ready to use with your order at Wmsuro.
Free home delivery on your first order of catheter or incontinence supplies when ordering through the online portal.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Recurring subscription discount for patients who set up automatic reordering of their regular medical supplies.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Wmsuro in the news
Recent updates and background about Wmsuro, summarised in our own words.
ConvaTec acquires Wilmington Medical Supply in 2017
In September 2017, global medical products company ConvaTec Group Plc acquired Wilmington Medical Supply through its parent company Woodbury Holdings. Customers of WMS, Advanced Medical Group, and In Home Products were assured that their service contacts and all contact details would remain unchanged.
WMS serves patients across all 50 U.S. states with urological home delivery
Wilmington Medical Supply specializes in home delivery of urological supplies for patients with spinal cord injury, spina bifida, multiple sclerosis, and related conditions. The company has maintained this focus for over three decades, distinguishing itself through personalized patient support.
Separate contact lines for catheters and incontinence supplies at WMS
Wilmington Medical Supply operates distinct phone and fax lines for its catheter products and its incontinence and feeding supply range. This setup allows patients and caregivers to reach the most relevant team directly without being redirected.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Wmsuro
Answers to the most common questions, based on search behaviour and our own research.
Is Wmsuro a reliable company to order medical supplies from?
Wilmington Medical Supply has been operating for over 35 years and serves patients in all 50 U.S. states. Since 2017, the company has been part of ConvaTec Group Plc, a globally active medical products company, which adds a layer of corporate oversight.
What products can I order from Wmsuro?
The company supplies urinary catheters, ostomy products, incontinence supplies, and feeding supplies. Products are delivered directly to patients at home and are aimed at people with chronic urological conditions.
How can I contact Wmsuro customer service?
Wmsuro can be reached by phone at (866) 708-2730 for catheters or (866) 898-8684 for incontinence and feeding supplies. Customer service is available Monday through Friday from 8:30am to 5:00pm Eastern Time. You can also reach them by email at [email protected].
Does Wmsuro ship to my state?
According to the company, Wilmington Medical Supply ships to patients in all 50 U.S. states. Customers outside the United States are not mentioned as a served group.
Your turn
Do you have experience with Wmsuro?
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