Show how your product is used in everyday life.
Ask a customer for an honest product experience and a photo they took. Visitors can then see more than your product photography.
West & Willow is an online shop specialising in custom pet portraits and personalised pet-themed products. Customers upload a photo of their pet, choose a style, background, frame, and size, and receive a digitally illustrated portrait based on that image.
Your review = Donation to charity + chance on €250
Two minutes of your time. One donation to a good cause, plus a monthly cash raffle.
Photo reviews
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We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
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Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
Impact via West & Willow
You write a review, we donate to a good cause on your behalf.
No donations have been made for West & Willow yet, but every review sets one in motion right away.
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What could Image Review do for your business?
Let customers tell the story. Discover how reviews and customers’ own photos could work for your business.
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- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
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About West & Willow
Main category
Custom pet portraits and personalised pet gifts
Prices from
From $77 per portrait
Free shipping from
$100
Portraits sold
Over 1 million
Photo acceptance rate
98% of submitted photos accepted
Order changes
Within 30 minutes of placing the order
Customer service
Add-ons available
Digital download, Skip the Line, free mug with portrait purchase
West & Willow positions itself in the premium personalised gifts segment, targeting design-conscious pet owners who want art-quality products rather than generic pet merchandise. The shop offers a range of portrait styles including modern, royal, line drawing, and memorial, alongside accessories such as embroidered apparel, jewellery, mugs, pillows, and phone cases. With over one million portraits sold, the brand appeals to customers looking for a considered, visually polished gift for themselves or another pet lover. Pricing starts from around $77 for a single portrait, placing the shop in the mid-to-upper price range for custom printed goods.
Active promotions
Ready to use with your order at West & Willow.
Free mug included when a portrait and a mug are added to the cart together in a bundle purchase.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Refer a friend and receive a $20 discount, while the referred friend also gets $20 off their first order.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
West & Willow in the news
Recent updates and background about West & Willow, summarised in our own words.
Willow fire evacuation zones expand with zero percent containment
Officials managing the Willow fire have been actively informing residents as evacuation zones expanded. As of the latest update, the fire remained at zero percent containment. Authorities continued their outreach efforts to keep affected communities informed about the situation.
Willow fire continues to expand west of Leadville, Colorado
A wildfire burning west of Leadville, Colorado, known as the Willow fire, has continued to grow in size. Portions of the town remain under a pre-evacuation alert as conditions develop. Residents in affected areas are being monitored closely by local authorities.
Traffic accident reported at 35th SW and SW Willow in West Seattle
A collision occurred at the intersection of 35th SW and SW Willow in the West Seattle area. The incident prompted an updated report from a local news outlet. No further details about the circumstances or severity are available from the source data.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about West & Willow
Answers to the most common questions, based on search behaviour and our own research.
Is West & Willow a reliable shop?
West & Willow has sold over one million pet portraits and receives reviews from customers around the world. The shop provides a dedicated support email address and a detailed FAQ section, which are indicators of an established operation.
Can I get free shipping at West & Willow?
Yes, West & Willow offers free shipping on orders of $100 or more.
Can I change or cancel my order after placing it?
Order changes are only possible within 30 minutes of placing the order. After that window, most changes, including address updates, can no longer be made. Contacting [email protected] as quickly as possible is advised.
Does West & Willow send a preview before printing the portrait?
West & Willow does not offer artwork previews or proofs before printing. If the submitted photo is not suitable for a quality portrait, the team will reach out to request a replacement photo.
Your turn
Do you have experience with West & Willow?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about West & Willow
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
