10% discount when ordering two or more mattress toppers in a single order.
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ViscoSoft is an American online retailer specialising in memory foam mattress toppers, mattress pads, pillows and bedding accessories. The company ships across the United States and has accumulated more than 15,000 customer reviews with an average rating of 4.5 out of 5.
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About Viscosoft
Delivery time
2 to 3 business days (same-day dispatch for orders placed before 2pm EST)
Return period
90 days, worry-free
Free shipping
On every purchase
Warranty
5-year warranty
Customer service
Phone: (844) 888-4726, response within 1 business day
BBB rating
A+
Main product category
Mattress toppers, pads, pillows and bedding
Headquarters
Charlotte, NC, United States
ViscoSoft positions itself in the accessible to mid-range segment of the sleep products market, offering memory foam solutions for a range of sleepers including college students, back pain sufferers, RV travellers and everyday home users. The product range centres on gel-infused memory foam technology, with certifications such as CertiPUR-US and features like removable washable covers, making the products practical as well as comfort-focused. A notable differentiator is the Hybrid Lux topper, whose cover fill is produced from recycled ocean plastic through the Advansa Eco Origin Project. ViscoSoft holds a BBB rating of A+ and is headquartered in Charlotte, North Carolina.
Active promotions
Ready to use with your order at Viscosoft.
Bundle a pillow with a mattress topper and save on the combined purchase.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Viscosoft in the news
Recent updates and background about Viscosoft, summarised in our own words.
New York Magazine highlights tips for improving dorm bed comfort
New York Magazine published a practical guide on ways to make a college dorm bed more comfortable. Viscosoft products were mentioned as part of the recommendations covered in the piece.
Visit Viscosoft →Viscosoft featured in Sleep Foundation mattress topper roundup
Sleep Foundation published an overview of leading mattress toppers for 2026, selecting fourteen options reviewed by experts in the field. Viscosoft was included among the products covered in this comparative guide.
Visit Viscosoft →Homes and Gardens covers gel-infused mattress topper for dorm rooms
Homes and Gardens featured an affordable gel-infused mattress topper aimed at improving sleep quality in dorm room settings. The product was described as a straightforward way to enhance an otherwise basic sleep setup.
Visit Viscosoft →Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Viscosoft
Answers to the most common questions, based on search behaviour and our own research.
Is ViscoSoft a reliable webshop?
ViscoSoft holds a BBB rating of A+ and has received over 15,000 customer reviews with an average score of 4.5 out of 5. The company offers a 90-day return policy and a 5-year warranty on its products, which provides a reasonable level of consumer protection.
How long does delivery from ViscoSoft take?
ViscoSoft delivers within 2 to 3 business days. Orders placed before 2pm EST are dispatched on the same day, and shipping is free on every purchase.
What is the return policy at ViscoSoft?
ViscoSoft offers a 90-day worry-free return window. Customers can return products for reasons including the topper being too soft, too hard, too hot, or simply a change of mind.
Does ViscoSoft offer a warranty on its mattress toppers?
Yes, ViscoSoft products come with a 5-year warranty. Warranty claims can be submitted via the contact form on the website, covering issues such as foam indentation, broken straps, split foam and cover damage.
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