Show how your product is used in everyday life.
Ask a customer for an honest product experience and a photo they took. Visitors can then see more than your product photography.
Virgin Mobile UAE is a fully digital mobile operator based in Dubai, offering SIM cards, eSIMs, mobile plans, and home internet services across the United Arab Emirates. Customers can order online and receive a physical SIM within 60 minutes or activate an eSIM instantly via UAE PASS.
Your review = Donation to charity + chance on €250
Two minutes of your time. One donation to a good cause, plus a monthly cash raffle.
Photo reviews
Photos and experiences shared by contributors. Read below how we check submissions.
How reviews and confirmations work
We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
- Email address confirmed means the link sent to that address was used. It does not prove a purchase or the identity of a person.
- Company management confirmed relates to access to this company page. A paid plan does not verify individual reviews.
- A review invitation does not independently prove a purchase. An order reference supplied by a company is not independent purchase verification either.
- Publishing a photo with a review does not automatically permit reuse in marketing. A subscription does not grant that permission either.
Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
Impact via Virgin Mobile UAE
You write a review, we donate to a good cause on your behalf.
No donations have been made for Virgin Mobile UAE yet, but every review sets one in motion right away.
For business owners
What could Image Review do for your business?
Let customers tell the story. Discover how reviews and customers’ own photos could work for your business.
An example for your business
Let your products become part of your customer’s story.
Collect product experiences with customers’ own photos. Photos with recorded permission can be exported for your website and organic social media, within that permission.
Bring customer experiences closer to the next order.
Display available reviews using a widget on your website. With the WooCommerce plugin, you can also show product reviews alongside the relevant product.
Show what your work means to your customers.
Let customers share their experience with your business. A relevant photo they took can help others understand the work you did.
Show your work through your customer’s eyes.
Ask for a relevant photo of the result alongside an experience. Reuse a photo only when permission is recorded and within the permitted use.
Show experiences where new customers discover you.
Use your company page for company reviews and display available reviews with a widget on your own website, for example alongside your services or contact page.
An illustration of how you could use Image Review. Your choices are not stored.
How it works
- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
- Ask your customer to share an experienceChoose a product and invite a customer to share an honest experience with their own photo.Ask a customer about their experience of your service and a relevant photo of the result.
- Show customer experiencesDisplay available reviews with a widget. Reuse customer photos when permission has been recorded.
The basic widget is also available on a free account. Product review requests, the WooCommerce product review tab and editing a company page require a paid plan or active trial. Photo reuse always requires appropriate permission.
About Virgin Mobile UAE
Delivery time
Physical SIM within 60 minutes anywhere in UAE
eSIM activation
Instant via UAE PASS
Money-back guarantee
3 days
Customer service hours
Voice: 9:00am to 11:00pm daily; In-app chat: 24/7
Customer service phone
800165 (UAE) or 00971800165 (international)
App store rating
4.6 based on 1,400+ App Store reviews and 19,600+ Play Store reviews
Headquarters
Floor 4A, Building 5, Dubai Design District, Dubai
Country
United Arab Emirates
Virgin Mobile UAE targets cost-conscious consumers and digitally native users who prefer managing their mobile services entirely through an app, without visiting a store. The operator positions itself in the value segment, advertising savings of up to 50% on annual plans compared to traditional providers. Its approach is built around flexibility, offering customisable plans, family options, tourist SIMs, and youth plans, alongside a 3-day money-back guarantee. The brand operates under the wider Virgin Group umbrella and runs its UAE headquarters from the Dubai Design District.
Active promotions
Ready to use with your order at Virgin Mobile UAE.
Save up to 50% on mobile plans by choosing a 6-month or 12-month upfront subscription instead of a monthly rolling plan.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
New customers signing up for a qualifying 12-month plan of 7GB or more may receive a significant bonus data allowance spread across the subscription period.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Virgin Mobile UAE in the news
Recent updates and background about Virgin Mobile UAE, summarised in our own words.
iPhone 18 Pro in UAE comes without a physical SIM card slot
The iPhone 18 Pro model available in the UAE does not include a physical SIM slot, which has practical implications for users in the region. UAE customers will need to rely on eSIM technology to connect to mobile networks. This marks a notable shift for consumers who are accustomed to using traditional SIM cards.
Virgin Mobile Saudi Arabia introduces child protection plans
Virgin Mobile Saudi Arabia has launched a new range of plans called Aman, which include child protection features built into the network level. These plans are designed to give parents more control over their children's online activity through built-in safeguards. The offering represents a step toward family-oriented mobile services in the Saudi market.
Huawei and Virgin Mobile UAE team up on pre-loaded device services
Huawei and Virgin Mobile UAE have announced a partnership focused on delivering pre-loaded digital services on new devices. The collaboration aims to provide users with ready-to-use digital content and tools directly on their hardware out of the box.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Virgin Mobile UAE
Answers to the most common questions, based on search behaviour and our own research.
Is Virgin Mobile UAE a reliable provider?
Virgin Mobile UAE holds a 4.6 rating on both the Apple App Store (over 1,400 reviews) and Google Play Store (over 19,600 reviews), suggesting a broadly positive customer experience. The company also offers a 3-day money-back guarantee, which provides some protection for new customers.
How fast is SIM delivery from Virgin Mobile UAE?
Virgin Mobile UAE advertises delivery of a physical SIM card within 60 minutes to any location in the UAE. Alternatively, customers can activate an eSIM instantly online using UAE PASS, with no waiting time.
Can I keep my existing number when switching to Virgin Mobile UAE?
Yes, Virgin Mobile UAE supports number portability, so customers can transfer their existing UAE mobile number when joining. New numbers can also be chosen during the sign-up process.
How can I contact Virgin Mobile UAE customer service?
Customers can reach Virgin Mobile UAE through the in-app chat, which is available 24 hours a day, 7 days a week. Phone support is available by dialling 800165 within the UAE, or 00971800165 from abroad, between 9:00am and 11:00pm daily.
Your turn
Do you have experience with Virgin Mobile UAE?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about Virgin Mobile UAE
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
