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VCM_Infiniti is the official INFINITI servicing and ownership support platform for the United Kingdom. The site is aimed at existing INFINITI owners who need access to maintenance, warranty, and roadside assistance services.
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About VCM_Infiniti
Main category
Automotive servicing and ownership support
Country
United Kingdom
Warranty
3 years or 100,000 km, whichever comes first
New car sales
Ceased 31 March 2020
Services offered
Servicing, repairs, warranty, roadside assistance
Target audience
Existing INFINITI vehicle owners
Maintenance network
Authorised centres across the UK
Customer support
Dedicated customer care line available
Following the cessation of new car sales in Europe on 31 March 2020, INFINITI UK shifted its focus entirely to supporting existing owners through its authorised maintenance network. The platform serves drivers of INFINITI SUVs, sedans, and coupes who require ongoing servicing, warranty repairs, and ownership support. INFINITI positions itself in the premium automotive segment, with a vehicle guarantee of 3 years or 100,000 km, whichever comes first. The approach centres on continuity of care, ensuring that owners retain access to dedicated support even after the brand withdrew from active sales in the market.
Active promotions
Ready to use with your order at VCM_Infiniti.
Free vehicle health check at an authorised INFINITI service centre for existing owners booking a maintenance appointment
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Complimentary roadside assistance consultation for INFINITI owners contacting the customer care line for the first time
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
VCM_Infiniti in the news
Recent updates and background about VCM_Infiniti, summarised in our own words.
INFINITI Europe ends commercial sales after March 2020
INFINITI Europe officially ceased its commercial activities on 31 March 2020, meaning no new vehicles are sold in the United Kingdom. The brand continues to operate its servicing, maintenance, and warranty repair services for existing owners.
Authorised maintenance network remains active for UK owners
Despite the end of new car sales, INFINITI UK maintains a network of authorised service centres across the country. Owners can access servicing, repairs, and warranty support through this network.
INFINITI vehicle warranty covers 3 years or 100,000 km
All INFINITI vehicles sold in the UK carry a guarantee of 3 years or 100,000 km, whichever comes first. Owners can find detailed information about how the European withdrawal affects their coverage at infiniti.co.uk/owners.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about VCM_Infiniti
Answers to the most common questions, based on search behaviour and our own research.
Is INFINITI UK a reliable service provider for my car?
INFINITI UK operates an authorised maintenance network for existing owners in the United Kingdom. Although new car sales ended on 31 March 2020, the brand continues to provide servicing, warranty repairs, and roadside assistance through its established network.
Can I still get my INFINITI serviced in the UK?
Yes, INFINITI UK maintains an extensive authorised maintenance network that covers servicing, repairs, and warranty work. Owners can locate their nearest service centre via the INFINITI website.
What warranty does INFINITI offer on its vehicles?
Every INFINITI vehicle is guaranteed for 3 years or 100,000 km, whichever comes first. This warranty covers repairs carried out through the authorised maintenance network.
What should I do if my INFINITI breaks down in the UK?
INFINITI UK offers roadside assistance as part of its owner support services. A dedicated customer care line is also available to help owners arrange assistance wherever they are.
Your turn
Do you have experience with VCM_Infiniti?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about VCM_Infiniti
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
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