Show how your product is used in everyday life.
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Urnex is a specialist in cleaning products for coffee and espresso equipment, serving both commercial users and home enthusiasts. The company offers a structured range of cleaners, descalers, and maintenance products for espresso machines, grinders, drip coffee makers, milk systems, and more.
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About Urnex
Main assortment
Coffee and espresso equipment cleaning products
Categories
Espresso, grinders, milk systems, descalers, drip coffee, pod machines, roasters, cold beverages, surface cleaners
Target audience
Commercial coffee businesses and home users
Prices from
$ 9.99
Headquarters
Gurnee, IL, United States
Customer service phone
(800) 222-2826
Customer service email
Newsletter discount
15% off with newsletter sign-up
Urnex positions itself at the intersection of professional and consumer coffee care, with products used by baristas and coffee brands as well as everyday home users. The assortment is organized clearly into commercial and household categories, reflecting a practical, purpose-driven approach rather than a lifestyle-first one. Prices start at accessible levels, with individual products available from under ten dollars, making the range accessible to a broad audience. The company is part of PurposeBuilt Brands and operates from Gurnee, Illinois, with a focus on cleaning science specific to beverage equipment.
Active promotions
Ready to use with your order at Urnex.
Sign up for the Urnex newsletter and receive a 15% discount code to use on your first order at checkout.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Purchase a cleaning and descaling kit bundle at a combined price, saving compared to buying individual products separately.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Urnex in the news
Recent updates and background about Urnex, summarised in our own words.
Cleaning products for cold beverages and ice equipment
Urnex offers a dedicated product category for cleaning cold beverage and ice equipment, addressing specific maintenance needs that differ from traditional hot coffee machines. This reflects the brand's expansion beyond espresso and filter coffee into broader beverage categories.
Visit Urnex →Surface cleaners for commercial coffee environments
In addition to machine-specific products, Urnex provides surface cleaners designed for use in commercial coffee settings. This category completes the cleaning offering for professional environments where hygiene extends beyond the equipment itself.
Visit Urnex →Milk system cleaning solutions
Urnex has a dedicated range for cleaning milk systems, including Rinza Tablets, targeting residue and bacteria that build up in steam wands and automatic milk frothers. This category is relevant for both commercial espresso bars and home espresso machine owners.
Visit Urnex →Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Urnex
Answers to the most common questions, based on search behaviour and our own research.
Is Urnex a reliable webshop?
Urnex is an established brand in coffee equipment cleaning, part of PurposeBuilt Brands and based in Gurnee, Illinois. Their products are referenced by commercial coffee professionals as well as home users, which points to a track record in the industry.
What kind of products does Urnex sell?
Urnex sells cleaning and descaling products for a wide range of coffee equipment, including espresso machines, grinders, drip coffee makers, milk systems, pod and capsule machines, and cold beverage equipment. Both commercial and household versions are available.
How can I contact Urnex customer service?
Urnex can be reached by phone at (800) 222-2826 or by email at [email protected]. Their address is 705 Tri-State Parkway, Gurnee, IL 60031.
Is there a discount available at Urnex?
Urnex offers a 15% discount coupon to new newsletter subscribers, which can be applied at checkout. This is the discount promotion currently visible on the website.
Your turn
Do you have experience with Urnex?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about Urnex
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
