Free trial period for new clients to experience the telephone answering or live chat service before committing to a plan.
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Moneypenny is a UK-based provider of telephone answering services, live chat support, and AI-powered call handling solutions, serving businesses of all sizes around the clock. The platform combines trained human receptionists with proprietary AI technology to manage inbound communications on behalf of its clients.
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About UKLG_MoneyPenny
Availability
24/7, including out-of-hours
Trustpilot rating
4.8
Clients served
10,000s of businesses
Country of operation
United Kingdom (also active in USA)
Main services
Telephone Answering, Live Chat, AI Receptionist, Outsourced Switchboard
Industries served
Legal, Property, Finance, Healthcare, Care, Hospitality, Automotive and more
Technology
Proprietary AI tools: AI Receptionist, KnowledgeBase, MessageMaker
Contact
0333 202 1005
Moneypenny positions itself in the premium outsourced communications segment, targeting businesses that want caller interactions handled as though by an in-house receptionist. Its typical clients range from small businesses seeking after-hours coverage to large organisations requiring a fully managed 24/7 switchboard. The service philosophy centres on combining real people with AI tools, such as its AI Receptionist, KnowledgeBase, and MessageMaker, to deliver consistent and on-brand customer experiences. Moneypenny states it is trusted by tens of thousands of businesses and holds a 4.8 rating on Trustpilot.
Active promotions
Ready to use with your order at UKLG_MoneyPenny.
Discounted setup or reduced monthly rate for businesses that sign up for an annual contract instead of a rolling monthly arrangement.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
UKLG_MoneyPenny in the news
Recent updates and background about UKLG_MoneyPenny, summarised in our own words.
Client Case Studies Now Available on Moneypenny's Website
Moneypenny has published a collection of client case studies on its website, allowing prospective customers to read first-hand accounts of how the service has been used across different industries. The case studies are accessible via the resources section of the Moneypenny website.
The Future of Business: Moneypenny Explores Pioneering Innovation
Moneypenny runs an editorial series called The Future of Business, which features contributions from industry leaders and futurists examining business innovation trends. The series is available on the Moneypenny website as part of its broader resources offering.
Product Guides Help Clients Get More from Moneypenny Services
Moneypenny has made a range of product guides available online to help existing clients make the most of their chosen services. The guides cover the full suite of Moneypenny products and are accessible through the company's resources section.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about UKLG_MoneyPenny
Answers to the most common questions, based on search behaviour and our own research.
Is Moneypenny a reliable service provider?
Moneypenny holds a 4.8 rating on Trustpilot and states it is trusted by tens of thousands of businesses across the UK and internationally. The company presents itself as an established provider with an award-winning internal culture.
What exactly does Moneypenny do with my calls?
Moneypenny handles incoming calls on behalf of client businesses, including answering and transferring calls, taking messages, qualifying leads, managing appointments, and representing the business 24/7. Both trained human receptionists and AI-powered tools are used depending on the complexity of the call.
Does Moneypenny work outside office hours?
Yes, Moneypenny operates around the clock, including evenings, weekends, and holidays, making it suitable for businesses that need out-of-hours call coverage.
Which types of businesses can use Moneypenny?
Moneypenny serves a wide range of business types and sizes, from small businesses and franchises to large enterprises, across sectors including legal, property, finance, private healthcare, care, hospitality, and automotive.
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