TurboTax is an online tax filing platform operated by Intuit Inc., designed to help individuals and self-employed people prepare and file their federal and state tax returns. The platform offers multiple filing paths, ranging from a fully guided do-it-yourself experience to live assistance from a certified tax expert.
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TurboTax in the news
Recent updates and background about TurboTax, summarised in our own words.
Goldman Sachs warns AI may significantly reduce TurboTax revenue
Investment bank Goldman Sachs has downgraded Intuit, the parent company of TurboTax, to a sell rating. Analysts at the firm suggest that the rise of artificial intelligence could substantially erode TurboTax's revenue by the year 2030.
TurboTax publishes guide on so-called Trump Accounts for 2026
TurboTax has released an informational guide addressing a new type of savings or investment account referred to as Trump Accounts. The guide covers what these accounts are, how they relate to the 2026 tax year, and answers common enrollment questions.
Intuit reduces workforce by 17 percent to invest in AI development
Intuit, the company behind TurboTax, has laid off approximately 17 percent of its employees. The company stated that the cost savings from these job cuts will be redirected toward expanding its artificial intelligence capabilities.
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What others ask about TurboTax
Answers to the most common questions, based on search behaviour and our own research.
Is TurboTax a reliable tax filing service?
TurboTax is operated by Intuit Inc., a publicly listed company with a broad portfolio of financial software products. The platform is rated 4.7 out of 5 stars based on over 191,000 customer reviews and offers a 100% accuracy guarantee on filed returns.
Is TurboTax really free to use?
TurboTax offers a free filing option for simple Form 1040 returns, which the platform states covers approximately 37 percent of all filers. More complex tax situations, such as self-employment income or itemized deductions, require a paid plan.
Can I get help from a real tax expert with TurboTax?
Yes. TurboTax offers several plans with live expert support, including Expert Assist (guidance while you file) and Expert Full Service (where a certified tax professional handles the entire return on your behalf).
How does TurboTax handle my tax documents?
Users can snap a photo of their tax documents, upload files manually, or import data directly from an employer or financial institution. This is intended to reduce manual data entry and the risk of input errors.
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