Show how your product is used in everyday life.
Ask a customer for an honest product experience and a photo they took. Visitors can then see more than your product photography.
Trove Brands operates the Owala brand, which sells insulated water bottles, tumblers, travel mugs, bags, and accessories. The company positions itself around a straightforward idea: making it easier for people to stay hydrated so they can spend more time on the things they enjoy.
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About Trove Brands
Main assortment
Water bottles, tumblers, travel mugs, bags, accessories
Key product line
FreeSip, FreeSip Twist, 40oz Tumbler, SmoothSip Slider
Customer service phone
(844) 942-1337 (toll-free)
Contact method
Phone and online contact form
Limited editions
Yes, via Colour Drop series (limited quantities)
Segment
Mid to premium consumer drinkware
Sizes available
Multiple, including 18 oz and 24 oz (FreeSip Twist)
Warranty
Warranty policy available on website
Owala targets everyday consumers who want functional, well-designed drinkware without the overengineered bulk of outdoor-expedition gear. The brand sits in the mid-to-premium consumer segment, competing on design and usability rather than price alone. Its flagship FreeSip line features a patented 2-in-1 lid that allows both sipping and drinking from the same bottle, which sets it apart from conventional insulated bottles. The philosophy behind the brand is that chronic dehydration is a design problem as much as a behaviour problem, and Owala attempts to solve it through products that are genuinely easy to use.
Active promotions
Ready to use with your order at Trove Brands.
20% off sitewide discount on all Owala products, as advertised on the homepage
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Free shipping threshold promotion for orders above a minimum order value
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Trove Brands in the news
Recent updates and background about Trove Brands, summarised in our own words.
Fashion editor shares go-to mid-priced Australian brands
A fashion editor has outlined a personal selection of Australian clothing brands in the mid-price range. These are brands from which the editor regularly purchases items that tend to receive positive responses from others.
Owala FreeSip Twist water bottle gains rapid popularity
The FreeSip Twist, a new water bottle from Owala, has been attracting significant consumer attention and is experiencing stock shortages. The product appears to be gaining widespread popularity, following a pattern seen with other trending reusable drinkware items.
Owala FreeSip Twist water bottle gains popularity quickly
The Owala FreeSip Twist is attracting significant consumer interest and has been selling out in various places. The product appears to be gaining traction as a widely discussed water bottle model.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Trove Brands
Answers to the most common questions, based on search behaviour and our own research.
Is Owala by Trove Brands a reliable shop to buy from?
Owala is a registered brand under Trove Brands, LLC, an established consumer goods company with its own warranty and returns policy. The website provides customer support by phone and contact form, which are indicators of a structured operation.
What is the return policy at Owala?
Owala offers a returns process, details of which are available on the Returns page of their website. It is advisable to check the current return conditions before purchasing, as terms may vary by product.
Does Owala offer a warranty on its water bottles?
Yes, Owala lists a warranty policy on its website. Customers can find specifics on the Warranty page, which covers Owala branded drinkware.
How can I contact Owala customer service?
Owala can be reached toll-free by phone at (844) 942-1337 or through the online contact form on their website. Their FAQ section also covers common questions about products and orders.
Your turn
Do you have experience with Trove Brands?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
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