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Trip.com is a global online travel agency operated by Trip.com Travel Singapore Pte. Ltd., offering bookings for flights, hotels, trains, car rentals, airport transfers, and attraction tickets. The platform serves travelers worldwide with a single booking environment and around-the-clock customer support.

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At a glance

About Trip.com North America

Main category
Online travel agency
Products offered
Flights, hotels, trains, car rentals, airport transfers, attraction tickets, cruises, tours
Customer service
24/7 via phone and service chat
Headquarters
Singapore
Award
Europe's Best Online Travel Agency 2023 (World Travel Awards)
Payment security
Industry-standard secure payments
Loyalty program
Trip.com Rewards
Trip.com positions itself as a broad-range travel booking platform aimed at travelers who want to arrange multiple elements of a trip in one place, from flights and accommodation to transfers and tours. The platform operates across budget to mid-range segments, with no stated focus on luxury or premium-only inventory. It received the World Travel Awards recognition as Europe's Best Online Travel Agency in 2023, which sets it apart from purely regional competitors. Typical users are independent travelers and groups looking for convenience, transparent pricing, and 24/7 service availability regardless of time zone.
July 2026

Active promotions

Ready to use with your order at Trip.com North America.

Discount on hotel bookings when combined with a flight purchase through the Flight + Hotel package option.
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Reward points earned on every booking, redeemable for discounts on future trips via the Trip.com Rewards program.
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Recent

Trip.com North America in the news

Recent updates and background about Trip.com North America, summarised in our own words.

Culture Trip

Dining options along Route 66 in Kansas

A guide highlights notable places to eat for travelers driving through the Kansas stretch of Route 66. The overview covers various stops that may be of interest to those making the journey along this historic road.

Hotel Management

Trip.com reports travel demand rise linked to World Cup

Trip.com has released data indicating that the upcoming FIFA World Cup is contributing to increased travel demand across North America. The figures suggest that the tournament is having a measurable effect on booking activity in the region.

Canadian Travel News

FIFA World Cup 2026 associated with tourism rise in North America

Trip.com reports a significant increase in travel demand across Canada, the United States, and Mexico in connection with the FIFA World Cup 2026. The data points to growing interest in visiting host cities and surrounding areas ahead of the tournament.

Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.

Frequently asked questions

What others ask about Trip.com North America

Answers to the most common questions, based on search behaviour and our own research.

Is Trip.com a reliable booking platform?

Trip.com is operated by Trip.com Travel Singapore Pte. Ltd. and holds a Singapore travel license (no. 02943). The platform was recognized as Europe's Best Online Travel Agency 2023 by the World Travel Awards, which indicates an established reputation in the travel industry.

How can I contact Trip.com customer service?

Trip.com offers 24/7 customer support reachable by phone and via the service chat on its website. The helpline number can be found at trip.com/help.

What can I book on Trip.com?

The platform allows users to book flights, hotels, trains, car rentals, airport transfers, attraction tickets, private tours, group tours, cruises, and combined flight and hotel packages. Availability of certain products may vary by country.

Are payments on Trip.com secure?

Trip.com states that all payments are secured using the latest industry standards. The site supports multiple payment methods, which are listed during the booking process.

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