Show how your product is used in everyday life.
Ask a customer for an honest product experience and a photo they took. Visitors can then see more than your product photography.
TOSOT Direct is the official online store for TOSOT-branded HVAC products, offering mini-split air conditioners, heat pumps, portable ACs, and light commercial climate systems. The shop is backed by GREE Electric Appliances, one of the world's largest manufacturers of air conditioning equipment.
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Photo reviews
Photos and experiences shared by contributors. Read below how we check submissions.
How reviews and confirmations work
We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
- Email address confirmed means the link sent to that address was used. It does not prove a purchase or the identity of a person.
- Company management confirmed relates to access to this company page. A paid plan does not verify individual reviews.
- A review invitation does not independently prove a purchase. An order reference supplied by a company is not independent purchase verification either.
- Publishing a photo with a review does not automatically permit reuse in marketing. A subscription does not grant that permission either.
Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
Impact via TOSOT Direct
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For business owners
What could Image Review do for your business?
Let customers tell the story. Discover how reviews and customers’ own photos could work for your business.
An example for your business
Let your products become part of your customer’s story.
Collect product experiences with customers’ own photos. Photos with recorded permission can be exported for your website and organic social media, within that permission.
Bring customer experiences closer to the next order.
Display available reviews using a widget on your website. With the WooCommerce plugin, you can also show product reviews alongside the relevant product.
Show what your work means to your customers.
Let customers share their experience with your business. A relevant photo they took can help others understand the work you did.
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Show experiences where new customers discover you.
Use your company page for company reviews and display available reviews with a widget on your own website, for example alongside your services or contact page.
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How it works
- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
- Ask your customer to share an experienceChoose a product and invite a customer to share an honest experience with their own photo.Ask a customer about their experience of your service and a relevant photo of the result.
- Show customer experiencesDisplay available reviews with a widget. Reuse customer photos when permission has been recorded.
The basic widget is also available on a free account. Product review requests, the WooCommerce product review tab and editing a company page require a paid plan or active trial. Photo reuse always requires appropriate permission.
About TOSOT Direct
Main category
HVAC systems
Product range
Mini-split ACs, heat pumps, portable ACs, PTAC, RV AC, light commercial units
Parent brand
GREE Electric Appliances
Customer service hours
Mon-Fri, 9am-6pm EST
Customer service phone
+1 702-514-1603
Customer service email
Membership discount
Up to 20% off via points program
Target audience
Homeowners, renters, small businesses, DIY installers
TOSOT Direct targets homeowners, renters, and small business operators who want reliable climate control without relying on traditional retail channels. The product range spans budget-friendly single-zone mini-splits to multi-zone and light commercial systems, positioning the brand in the mid-to-upper segment of the direct-to-consumer HVAC market. A notable aspect of the shop is its emphasis on DIY-friendly installation, supported by a dedicated online community, installer locator, and detailed documentation. Customer support is available by phone and email on weekdays, and the shop offers a membership program with points-based discounts of up to 20 percent.
Active promotions
Ready to use with your order at TOSOT Direct.
Join the TOSOT Direct membership program to earn points on purchases and unlock discounts of up to 20% on HVAC products.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Seasonal sale with reduced prices on selected mini-split air conditioners and heat pumps, available for a limited period via the sale collection page.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
TOSOT Direct in the news
Recent updates and background about TOSOT Direct, summarised in our own words.
UK bans imports from Israeli settlements amid serious accusations
The British government announced a ban on goods originating from Israeli settlements in the West Bank. Alongside the trade measure, UK officials made serious allegations regarding the conduct of settlers in the region. This item does not appear to be directly related to TOSOT Direct.
TOSOT Direct unveils three new HVAC products in Las Vegas
TOSOT Direct introduced three new heating and cooling solutions at an event in Las Vegas. The products represent new additions to the company's HVAC lineup. Further details about the specific features or specifications of the products were not available in the announcement.
S2 Capital and Iron Point Partners announce industrial joint venture
S2 Capital and Iron Point Partners have formed a joint venture focused on infill shallow-bay industrial investments. The partnership aims to expand its presence in this segment of the industrial real estate market.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about TOSOT Direct
Answers to the most common questions, based on search behaviour and our own research.
Is TOSOT Direct a trustworthy webshop?
TOSOT Direct is the official direct sales channel for TOSOT, a brand operated under GREE Electric Appliances, one of the largest air conditioning manufacturers globally. The shop provides a warranty and return policy, product registration, and reachable customer support by phone and email.
How does TOSOT Direct handle shipping and delivery?
TOSOT Direct has a dedicated shipping policy available on its website. Orders may ship in multiple packages, and customers can subscribe to SMS alerts to receive shipping updates.
What warranty does TOSOT Direct offer on its products?
TOSOT Direct publishes a warranty and return policy on its website. Customers can register their product and file a claim directly through the support section of the store.
Can I install a TOSOT mini-split myself?
TOSOT Direct actively supports DIY installation through an online community, installation manuals, and a WiFi and Home Assistant connection guide. The shop also offers a tool to find a local installer for those who prefer professional installation.
Your turn
Do you have experience with TOSOT Direct?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about TOSOT Direct
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
