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theBalm Cosmetics is an American makeup brand founded in 2004, offering a broad range of face, eye, lip, and cheek products through its own webshop. The brand positions itself in the accessible mid-range segment, combining quality ingredients with playful product names and a focus on quick, everyday looks.

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At a glance

About Thebalm

Founded
2004
Main category
Cosmetics and makeup
Product range
Face, eyes, lips, cheeks, skincare
Price range
From $10.00
Formulations
Vegan, cruelty-free, paraben-free options available
Platform
Shopify
Customer service
Via email and FAQ pages
Social media
Instagram, Facebook, YouTube, TikTok
theBalm was founded in 2004 after its founder left a previous career to create makeup that was missing from her own routine. The brand targets beauty enthusiasts who want effective, wearable results without spending a lot of time or money, with most products priced between roughly $10 and $25. theBalm emphasizes clean, vegan, and cruelty-free formulations across several of its lines, including talc-free setting powders and products containing bio-retinol and plant-based ingredients. The webshop covers a wide range of categories from skincare and complexion to eyes, lips, and cheeks, making it a one-stop destination for everyday cosmetics.
July 2026

Active promotions

Ready to use with your order at Thebalm.

Discount on a bundle or kit combining multiple products from the same category, such as a lips or face kit at a reduced combined price.
To the shop
Free standard shipping on orders above a certain order value, applied automatically at checkout.
To the shop
Recent

Thebalm in the news

Recent updates and background about Thebalm, summarised in our own words.

Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.

Frequently asked questions

What others ask about Thebalm

Answers to the most common questions, based on search behaviour and our own research.

Is theBalm a reliable webshop?

theBalm Cosmetics has been operating since 2004 and runs its own official webshop powered by Shopify. The site includes a refund policy, shipping and returns information, and a contact option via email, which are standard indicators of a legitimate retailer.

What is the return policy at theBalm?

theBalm has a dedicated Shipping and Returns page as well as a Refund Policy listed on its website. Customers are advised to check those pages directly for the current terms, as specific timeframes are not stated on the homepage.

Does theBalm offer free shipping?

The webshop notes that shipping costs and discounts are calculated at checkout. Specific free shipping thresholds are not mentioned on the homepage, so it is worth checking the checkout page or FAQ section for current shipping conditions.

Are theBalm products suitable for sensitive or acne-prone skin?

Several theBalm products are described as non-comedogenic, paraben-free, and clean, including the Quiet on Set Setting Powder. Customers with specific skin concerns are advised to check individual product pages for the full ingredient list and suitability information.

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