Seasonal sale event with reduced prices on selected women's and men's styles, including a final clearance section for additional markdowns.
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The Walking Company is an American online shoe retailer specialising in comfort footwear for men and women. The shop carries a wide range of brands and its own orthotics line, with a focus on podiatrist-recommended styles for everyday wear.
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About The Walking Company
Free shipping from
$75 or more
Main category
Comfort footwear
Target audience
Adults with foot health needs or comfort requirements
Own brand
ABEO (including 3D3 orthotics line)
Customer service phone
1-855-665-7710
Customer service email
Key brands
ABEO, Birkenstock, Ecco, Dansko, Vionic, Merrell, Keen, Mephisto, Saucony, Propet
Rewards programme
Yes, available
The Walking Company positions itself in the mid-to-premium segment of comfort footwear, targeting customers who prioritise foot health without wanting to sacrifice style. The typical shopper is an adult dealing with specific foot conditions such as plantar fasciitis, bunions, or overpronation, or simply someone who spends long hours on their feet. The shop organises its assortment not just by category and brand, but also by activity, foot condition, and width, which reflects a notably clinical approach to shoe retail. The in-house brand ABEO, including its 3D3 orthotics line, is presented as a flagship product and is explicitly described as podiatrist-recommended.
Active promotions
Ready to use with your order at The Walking Company.
Rewards programme offering returning customers points or credits on purchases, redeemable on future orders.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
The Walking Company in the news
Recent updates and background about The Walking Company, summarised in our own words.
ABEO 3D3 Orthotics: The Walking Company's In-House Podiatrist-Recommended Line
The Walking Company developed the ABEO 3D3 orthotics range under its own brand, available in both Max Performance and Premium versions. Both variants carry a podiatrist-recommended designation, which sets them apart from standard insoles sold by most footwear retailers.
Shopping by Foot Condition: How The Walking Company Organises Its Assortment
Unlike most shoe shops, The Walking Company allows customers to filter products by specific foot conditions including plantar fasciitis, bunions, Morton's neuroma, flat feet, and neuropathy. This approach reflects the shop's positioning as a specialist in medically informed comfort footwear.
Width Range as a Key Feature: From Extra Narrow to Extra Wide
The Walking Company offers footwear across an unusually broad width spectrum, including Extra Narrow, Narrow, Standard, Wide, Extra Wide, and Roomy Toe Box options for women. This level of width variety is notably rare in mainstream online shoe retail.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about The Walking Company
Answers to the most common questions, based on search behaviour and our own research.
Is The Walking Company a reliable webshop?
The Walking Company is an established online retailer with a dedicated customer service line and email address. The shop has a rewards programme and a clear returns and exchanges policy, which are standard markers of an organised retail operation.
Does The Walking Company offer free shipping?
Yes, The Walking Company offers free shipping on all orders of $75 or more.
Can I return shoes to The Walking Company?
The Walking Company has a returns and exchanges policy in place. For the exact conditions and timeframe, it is best to consult the returns section on their website directly.
How do I contact The Walking Company customer service?
The Walking Company can be reached by phone at 1-855-665-7710 or by email at [email protected].
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