14-day free trial on any LiveChat plan, with no credit card required at sign-up.
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Text, Inc. develops AI-powered customer service software under brands including LiveChat, ChatBot, HelpDesk, and OpenWidget. The company has been active in this space for over 20 years and serves more than 30,000 teams across 150 countries.
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About Text, Inc.
Founded
20+ years ago, public since 2014
Customers
30,000+ teams in 150 countries
Paid users
114,000
Annual Recurring Revenue
$83.1M (FY 24/25)
Net profit margin
46% (FY 24/25)
Free trial
14 days, no credit card required
Main products
LiveChat, ChatBot, HelpDesk, OpenWidget, KnowledgeBase
Target audience
Business teams in ecommerce, software, finance, education
Text, Inc. positions itself squarely in the business software segment, targeting customer service and sales teams who want to turn support conversations into measurable revenue. The company's philosophy is that a support team speaks to more potential buyers in a week than a sales team sees in a month, and its products are built around that premise. Text operates in the mid-to-premium SaaS segment, with an emphasis on AI-assisted tools that complement rather than replace human agents. With a net profit margin of 46% in FY 24/25 and 14 consecutive years of dividend payments since going public in 2014, the company is positioned as a financially stable, long-term oriented software provider.
Active promotions
Ready to use with your order at Text, Inc..
Discounted annual subscription pricing compared to month-to-month billing, available for teams committing to a yearly plan.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
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Text, Inc. in the news
Recent updates and background about Text, Inc., summarised in our own words.
AARP Announces Official Rules for 2026 Text and Win Campaign
AARP has published the official rules for its 2026 Text and Win promotion. The rules outline the terms and conditions associated with participation in the campaign.
Anthropic AI Watermark Feature Draws Criticism from Claude Users
Anthropic has introduced a watermarking feature for its Claude AI, which has prompted negative reactions from subscribers. Users have expressed dissatisfaction with the new measure, which marks AI-generated content.
Claude AI Watermarks Persist When Text Is Copied to Other Platforms
Anthropic has implemented watermarks in Claude-generated text that remain attached to the content even when it is copied elsewhere. This development may make it harder for users to conceal the AI origin of written material.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Text, Inc.
Answers to the most common questions, based on search behaviour and our own research.
Is Text, Inc. a reliable software provider?
Text, Inc. has been active in customer service software for over 20 years and has been publicly listed since 2014. The company has paid dividends every year since going public and holds an annual recurring revenue of $83.1M, which points to a stable and established business.
Can I try LiveChat or other Text products for free?
Yes, Text offers a 14-day free trial for LiveChat with no credit card required. This allows teams to test the software before committing to a paid plan.
What tools does Text, Inc. offer for customer service?
Text provides a suite of products including LiveChat for real-time website chat, ChatBot for automated responses, HelpDesk for ticket management, OpenWidget as a free website widget, and KnowledgeBase for self-service support. These tools can be used separately or combined.
Does Text, Inc. software work with platforms like Shopify or WhatsApp?
Yes, LiveChat integrates with Shopify, WordPress, WooCommerce, WhatsApp Business, Facebook, and over 200 other tools. Integration is described as quick to set up without requiring technical expertise.
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