Show how your product is used in everyday life.
Ask a customer for an honest product experience and a photo they took. Visitors can then see more than your product photography.
Text, Inc. develops AI-powered customer service software under brands including LiveChat, ChatBot, HelpDesk, and OpenWidget. The company has been active in this space for over 20 years and serves more than 30,000 teams across 150 countries.
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Photo reviews
Photos and experiences shared by contributors. Read below how we check submissions.
How reviews and confirmations work
We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
- Email address confirmed means the link sent to that address was used. It does not prove a purchase or the identity of a person.
- Company management confirmed relates to access to this company page. A paid plan does not verify individual reviews.
- A review invitation does not independently prove a purchase. An order reference supplied by a company is not independent purchase verification either.
- Publishing a photo with a review does not automatically permit reuse in marketing. A subscription does not grant that permission either.
Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
Impact via Text, Inc.
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For business owners
What could Image Review do for your business?
Let customers tell the story. Discover how reviews and customers’ own photos could work for your business.
An example for your business
Let your products become part of your customer’s story.
Collect product experiences with customers’ own photos. Photos with recorded permission can be exported for your website and organic social media, within that permission.
Bring customer experiences closer to the next order.
Display available reviews using a widget on your website. With the WooCommerce plugin, you can also show product reviews alongside the relevant product.
Show what your work means to your customers.
Let customers share their experience with your business. A relevant photo they took can help others understand the work you did.
Show your work through your customer’s eyes.
Ask for a relevant photo of the result alongside an experience. Reuse a photo only when permission is recorded and within the permitted use.
Show experiences where new customers discover you.
Use your company page for company reviews and display available reviews with a widget on your own website, for example alongside your services or contact page.
An illustration of how you could use Image Review. Your choices are not stored.
How it works
- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
- Ask your customer to share an experienceChoose a product and invite a customer to share an honest experience with their own photo.Ask a customer about their experience of your service and a relevant photo of the result.
- Show customer experiencesDisplay available reviews with a widget. Reuse customer photos when permission has been recorded.
The basic widget is also available on a free account. Your portal shows the product review allowance and order connections included in your plan. The WooCommerce product review tab is also available on Free. Company page editing and photo export require a paid plan or active trial. Photo reuse always requires appropriate permission.
About Text, Inc.
Founded
20+ years ago, public since 2014
Customers
30,000+ teams in 150 countries
Paid users
114,000
Annual Recurring Revenue
$83.1M (FY 24/25)
Net profit margin
46% (FY 24/25)
Free trial
14 days, no credit card required
Main products
LiveChat, ChatBot, HelpDesk, OpenWidget, KnowledgeBase
Target audience
Business teams in ecommerce, software, finance, education
Text, Inc. positions itself squarely in the business software segment, targeting customer service and sales teams who want to turn support conversations into measurable revenue. The company's philosophy is that a support team speaks to more potential buyers in a week than a sales team sees in a month, and its products are built around that premise. Text operates in the mid-to-premium SaaS segment, with an emphasis on AI-assisted tools that complement rather than replace human agents. With a net profit margin of 46% in FY 24/25 and 14 consecutive years of dividend payments since going public in 2014, the company is positioned as a financially stable, long-term oriented software provider.
Active promotions
Ready to use with your order at Text, Inc..
14-day free trial on any LiveChat plan, with no credit card required at sign-up.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Discounted annual subscription pricing compared to month-to-month billing, available for teams committing to a yearly plan.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Text, Inc. in the news
Recent updates and background about Text, Inc., summarised in our own words.
TD Waterhouse Canada Reduces Its Position in Open Text Corporation
TD Waterhouse Canada Inc. has decreased its holdings in Open Text Corporation, which trades on the stock market under the ticker symbol OTEX. This change in investment position was reported by financial data platform MarketBeat. No specific figures regarding the size of the reduction were included in the available information.
UN Committee Addresses Global Plastic Pollution Negotiations
The Intergovernmental Negotiating Committee on Plastic Pollution is an international body operating under the UN Environment Programme. It brings together governments to work toward agreements on reducing plastic pollution globally. The committee represents a multilateral effort to coordinate policy responses to this environmental issue.
European Commission Calls on Member States to Preserve EU Inc Proposal
The European Commission has urged national governments within the EU not to weaken the proposed EU Inc framework. The call reflects concerns that the initiative could lose its intended impact if member states push for significant changes during negotiations. Science and Business reported on the ongoing discussions surrounding the proposal.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Text, Inc.
Answers to the most common questions, based on search behaviour and our own research.
Is Text, Inc. a reliable software provider?
Text, Inc. has been active in customer service software for over 20 years and has been publicly listed since 2014. The company has paid dividends every year since going public and holds an annual recurring revenue of $83.1M, which points to a stable and established business.
Can I try LiveChat or other Text products for free?
Yes, Text offers a 14-day free trial for LiveChat with no credit card required. This allows teams to test the software before committing to a paid plan.
What tools does Text, Inc. offer for customer service?
Text provides a suite of products including LiveChat for real-time website chat, ChatBot for automated responses, HelpDesk for ticket management, OpenWidget as a free website widget, and KnowledgeBase for self-service support. These tools can be used separately or combined.
Does Text, Inc. software work with platforms like Shopify or WhatsApp?
Yes, LiveChat integrates with Shopify, WordPress, WooCommerce, WhatsApp Business, Facebook, and over 200 other tools. Integration is described as quick to set up without requiring technical expertise.
Your turn
Do you have experience with Text, Inc.?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about Text, Inc.
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
