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Tesco is one of the United Kingdom's largest supermarket chains, offering online grocery shopping alongside clothing, financial services, and mobile plans. The Tesco website serves millions of customers looking to order food and everyday essentials for home delivery or in-store collection.

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At a glance

About Tesco Stores

Main category
Online groceries and supermarket
Loyalty programme
Tesco Clubcard
Customer service phone
0800 323 4040
Grocery helpline hours
Mon-Sat 7am-11pm, Sun 8am-10pm
Additional services
Tesco Bank, Tesco Mobile, F&F Clothing
Marketplace
Yes, third-party sellers available
Country
United Kingdom
Virtual assistant
Little Helper, available via WhatsApp
Tesco operates in the mainstream to value segment of grocery retail, catering to everyday shoppers who want a broad range of products under one roof. Beyond food and drink, the platform includes F&F own-brand clothing, a Marketplace for third-party sellers, Tesco Bank, and Tesco Mobile, making it one of the more diversified supermarket propositions in the UK. The Clubcard loyalty programme is central to Tesco's pricing strategy, with many promotional prices exclusively available to Clubcard holders. Shoppers who regularly buy groceries, household goods, or clothing online will find a wide assortment at competitive prices, particularly when Clubcard Prices are applied.
July 2026

Active promotions

Ready to use with your order at Tesco Stores.

Earn Clubcard points on your grocery shop and redeem them for money off future orders or partner rewards.
To the shop
Sign up for a Delivery Saver plan to get unlimited grocery deliveries for a fixed monthly or annual fee, instead of paying per order.
To the shop
Recent

Tesco Stores in the news

Recent updates and background about Tesco Stores, summarised in our own words.

Roastbrief US

Tesco replaces store surfaces with wood for England World Cup supporters

As a nod to a popular superstition, Tesco swapped out various in-store surfaces for wooden alternatives ahead of England's World Cup fixture. The move was intended to give fans a symbolic way to wish their team good luck while shopping.

Ad Age

Tesco store decorates touchpoints with wood ahead of England match

Tesco converted touch points throughout one of its stores to wood, allowing superstitious England fans to knock on wood before the team's match against Argentina. The initiative was a lighthearted response to the football fever surrounding the tournament.

FreshPlaza

Fresh fruit and vegetable prices rose notably over the past year

Fresh fruit prices increased by 5.3 percent compared to the same period a year earlier, while fresh vegetable prices rose by 9.0 percent year on year. These figures reflect ongoing inflationary pressure in the fresh produce segment.

Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.

Frequently asked questions

What others ask about Tesco Stores

Answers to the most common questions, based on search behaviour and our own research.

Is Tesco a reliable online supermarket?

Tesco is one of the largest and most established supermarket chains in the United Kingdom, with an extensive online grocery service. The platform supports dedicated customer service by phone, chat, and WhatsApp for issues with orders, deliveries, and returns.

How can I contact Tesco about a problem with my order?

Tesco can be reached by phone on 0800 323 4040 for online grocery and Marketplace orders. A virtual assistant called Little Helper is also available anytime via WhatsApp on 0800 917 7403.

How does the Tesco Clubcard work?

The Tesco Clubcard is a free loyalty card that gives access to exclusive Clubcard Prices in store and online. Members can also collect Clubcard points and use them for rewards or further savings. A digital Clubcard is available through the Tesco app.

Can I return items bought from Tesco online?

For grocery orders, Tesco handles returns and refunds through its customer service team. F&F Clothing online orders can be returned either via a courier or in-store, and further details are available in the F&F online FAQs.

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