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TAFER Hotels & Resorts is a Mexican hospitality company that operates a portfolio of luxury resorts and hotels across three of Mexico's most visited coastal destinations. The company manages properties in Puerto Vallarta, Los Cabos, and Cancun, offering vacation stays, residences, and all-inclusive arrangements.
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About TAFER Hotels & Resorts (US)
Destinations
Puerto Vallarta, Los Cabos, Cancun
Number of resorts
9 properties
Segment
Luxury and premium
Customer service phone (US/CAN)
1 877 929 3990
Headquarters
Puerto Vallarta, Jalisco, Mexico
Adults-only option
Yes, Hotel Mousai (Puerto Vallarta & Cancun)
Loyalty programme
TAFER Rewards
Services offered
Hotel stays, vacation ownership, real estate, spa, travel agents
TAFER Hotels & Resorts positions itself in the premium and luxury segment of the Mexican hospitality market, targeting travelers who seek high-end resort experiences in curated destinations along the Pacific and Caribbean coasts. The company's portfolio spans distinct property concepts, from the jungle-framed Garza Blanca Preserve in Puerto Vallarta to the adults-only Hotel Mousai, which holds an AAA Five Diamond rating. Beyond hotel stays, TAFER is active in vacation ownership, real estate, resort management, and travel agent services, making it a vertically integrated leisure operator rather than a single-property brand. The typical guest is a leisure traveler or couple seeking a structured luxury escape, with the option to invest in longer-term residences or membership arrangements.
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TAFER Rewards members receive exclusive rates or added benefits such as complimentary spa credits or dining vouchers when booking directly through the official website.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
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TAFER Hotels & Resorts (US) in the news
Recent updates and background about TAFER Hotels & Resorts (US), summarised in our own words.
TAFER Hotels featured in Cyber Monday hotel deals overview
Condé Nast Traveler included TAFER Hotels and Resorts in a roundup of Cyber Monday hotel deals, with discounts reported at up to 75 percent. The deals were noted as still available after the initial Cyber Monday date. Travelers looking for reduced rates on hotel stays were among the intended audience for the overview.
TAFER Hotels included in Black Friday and Cyber Monday travel deals list
Forbes published a broad overview of more than 100 travel deals tied to the Black Friday and Cyber Monday shopping period, in which TAFER Hotels and Resorts was featured. The list was aimed at travelers seeking discounted rates during the promotional season. No specific discount figures for TAFER were mentioned in the available information.
TAFER Hotels set to open Garza Blanca Sanctuary Tower in 2026
TAFER Hotels and Resorts has announced the upcoming opening of the Garza Blanca Sanctuary Tower, expected to debut in early 2026. The new tower represents a further expansion of the Garza Blanca property. No additional details about the project were provided in the available information.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about TAFER Hotels & Resorts (US)
Answers to the most common questions, based on search behaviour and our own research.
Is TAFER Hotels & Resorts a trustworthy company to book with?
TAFER Hotels & Resorts is an established hospitality operator with multiple properties in Mexico, including Hotel Mousai Puerto Vallarta, which holds an AAA Five Diamond rating. The company has been operating in Puerto Vallarta, Los Cabos, and Cancun for a number of years and maintains a dedicated reviews section on its website.
What destinations does TAFER Hotels & Resorts offer?
TAFER operates resorts in three Mexican coastal destinations: Puerto Vallarta, Los Cabos (Cabo San Lucas), and Cancun. Each destination has at least one property under the Garza Blanca or Hotel Mousai brand.
How can I contact TAFER Hotels & Resorts customer service?
TAFER can be reached toll-free from the US and Canada at 1 877 929 3990. Individual resorts also have their own dedicated toll-free numbers, and the company offers a contact form on its website with a stated response time of at least 24 working hours.
Does TAFER Hotels & Resorts have an adults-only resort?
Yes, both Hotel Mousai Puerto Vallarta and Hotel Mousai Cancun are exclusively for guests aged 18 and over. Hotel Mousai Puerto Vallarta is the first and only AAA Five Diamond rated resort in Puerto Vallarta and the state of Jalisco.
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