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SureSafe is a UK-based provider of personal alarms designed to support elderly people in living independently. The product range includes wearable alarms in pendant and watch format, with options for 24/7 professional monitoring or family-based alert systems.
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About SureSafe
Delivery
Free next day delivery available
Returns
30-day risk-free trial with full refund on return
Monitoring options
24/7 professional response centre or family-monitored
Prices from
£75.00 upfront plus monthly subscription
Main product types
Pendant alarms, wrist alarms, GPS mobile alarms
Customer rating
4.8/5 on Trustpilot
Founded
2015
Target audience
Elderly individuals and their families
SureSafe targets elderly individuals and their families who want a practical safety solution without giving up independence at home or on the go. The product lineup spans entry-level in-home alarms to more advanced mobile units with GPS tracking and automatic fall detection, placing the brand in the mid-range segment of the assistive technology market. A key part of the proposition is the choice between monitored response centre coverage and a lower-cost family-monitored alternative, giving customers flexibility based on their needs and budget. The company has been active since 2015 and works with organisations that hold recognised industry accreditations.
Active promotions
Ready to use with your order at SureSafe.
Save on monitoring costs by choosing an annual subscription plan instead of a monthly rolling arrangement.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
30-day risk-free trial: try the alarm at home and receive a full refund if you return the device within the first 30 days.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
SureSafe in the news
Recent updates and background about SureSafe, summarised in our own words.
Smartwatch provides quick access to help for domestic abuse survivors
A smartwatch has been developed to give domestic abuse survivors a straightforward way to call for assistance. The device allows users to request help with a single button press, offering a discreet and accessible safety option.
Older adults face disruption as personal alarm systems may stop working
A large number of personal alarm devices used by elderly people are at risk of becoming non-functional due to broader infrastructure changes. This raises concerns about the safety and independence of older adults who rely on these systems in their daily lives.
HSBC grants £1.2m loan to Glasgow workwear company
A workwear business based in Glasgow has received £1.2 million in funding from HSBC to support its continued growth. The financing is intended to help the company expand its operations in the workwear sector.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about SureSafe
Answers to the most common questions, based on search behaviour and our own research.
Is SureSafe a trustworthy company?
SureSafe has been operating since 2015 and holds a 4.8 out of 5 rating on Trustpilot based on tens of thousands of customer reviews. The company works with monitoring centres that carry recognised industry accreditations.
How fast does SureSafe deliver?
SureSafe offers free next day delivery on its alarms, meaning customers can receive and set up their device within 24 hours of ordering.
Can I return a SureSafe alarm if it is not right for me?
SureSafe offers a 30-day risk-free trial. If you cancel within the first 30 days and return the equipment, the upfront fee including the first month of monitoring is fully refunded.
Does a SureSafe alarm require a landline?
Several SureSafe products are designed to work without a landline, including the mobile GPS-enabled alarms. The website lists no landline needed as a specific product feature.
Your turn
Do you have experience with SureSafe?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about SureSafe
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
