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SureSafe is a UK-based provider of personal alarms designed to support elderly people in living independently. The product range includes wearable alarms in pendant and watch format, with options for 24/7 professional monitoring or family-based alert systems.
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About SureSafe
Delivery
Free next day delivery available
Returns
30-day risk-free trial with full refund on return
Monitoring options
24/7 professional response centre or family-monitored
Prices from
£75.00 upfront plus monthly subscription
Main product types
Pendant alarms, wrist alarms, GPS mobile alarms
Customer rating
4.8/5 on Trustpilot
Founded
2015
Target audience
Elderly individuals and their families
SureSafe targets elderly individuals and their families who want a practical safety solution without giving up independence at home or on the go. The product lineup spans entry-level in-home alarms to more advanced mobile units with GPS tracking and automatic fall detection, placing the brand in the mid-range segment of the assistive technology market. A key part of the proposition is the choice between monitored response centre coverage and a lower-cost family-monitored alternative, giving customers flexibility based on their needs and budget. The company has been active since 2015 and works with organisations that hold recognised industry accreditations.
Active promotions
Ready to use with your order at SureSafe.
30-day risk-free trial: try the alarm at home and receive a full refund if you return the device within the first 30 days.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
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SureSafe in the news
Recent updates and background about SureSafe, summarised in our own words.
Free Next Day Delivery on Personal Alarms
SureSafe offers free next day delivery on its personal alarm range, allowing customers to receive and set up their device within 24 hours of ordering. The service is aimed at making it as straightforward as possible to gain independence and peace of mind quickly.
Digital Personal Alarms: Built for the Future
SureSafe explains how digital personal alarms offer an expanded feature set compared to traditional models and are designed to remain compatible beyond the BT digital switchover. The page covers what makes digital alarms a forward-looking choice for elderly users.
Custom Watch Strap Options for SureSafeGO Plus
SureSafe has introduced a range of custom watch straps for the SureSafeGO Plus alarm, available in more than 10 colours and styles. The accessories allow users to wear their alarm in a way that suits their personal preference.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about SureSafe
Answers to the most common questions, based on search behaviour and our own research.
Is SureSafe a trustworthy company?
SureSafe has been operating since 2015 and holds a 4.8 out of 5 rating on Trustpilot based on tens of thousands of customer reviews. The company works with monitoring centres that carry recognised industry accreditations.
How fast does SureSafe deliver?
SureSafe offers free next day delivery on its alarms, meaning customers can receive and set up their device within 24 hours of ordering.
Can I return a SureSafe alarm if it is not right for me?
SureSafe offers a 30-day risk-free trial. If you cancel within the first 30 days and return the equipment, the upfront fee including the first month of monitoring is fully refunded.
Does a SureSafe alarm require a landline?
Several SureSafe products are designed to work without a landline, including the mobile GPS-enabled alarms. The website lists no landline needed as a specific product feature.
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