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Modern Locke is the official online marketplace of The Broadmoor House, offering a curated selection of modern-transitional home decor, lifestyle accessories, jewelry, botanicals, and kitchen items. The shop is operated by Shoptbh.com LLC and serves consumers looking to style their living spaces with intention.
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About Shoptbh.com LLC (Modern Locke)
Return window
14 days
Customer service hours
Monday to Friday, 8am to 5pm CST
Customer service phone
817-647-7960
Customer service email
Contact options
Phone, text, or email
Fulfillment
Fast fulfillment described as quick dispatch
Loyalty program
Locke Star Rewards (earn points, save on purchases)
Prices from
$7 (greeting cards) up to $899 (botanicals)
Modern Locke positions itself in the mid-range home and lifestyle segment, targeting consumers who want thoughtfully selected products rather than mass-market finds. The store operates as the retail arm of The Broadmoor House, a lifestyle brand with its own content channel called TBH TV, where topics like home decor and brand stories are explored in video format. Products are organized into categories including jewelry, candles and fragrance, botanicals, and kitchen and dining, with prices ranging from around $7 for greeting cards to $899 for larger botanical pieces. The brand also runs exclusive offerings such as The Broadmoor Box, a limited-edition mystery box, and The Broadmoor Reserve collection, which distinguish it from standard home goods retailers.
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Shoptbh.com LLC (Modern Locke) in the news
Recent updates and background about Shoptbh.com LLC (Modern Locke), summarised in our own words.
The Broadmoor Box evolves into a Mystery Box format
Since 2022, The Broadmoor Box has been a limited-edition decor and lifestyle accessory box. Starting in 2026, it transitioned into a mystery box format with more frequent drops, offering products valued at four times or more the purchase price.
Last Chance items available at Modern Locke
Modern Locke maintains a dedicated Last Chance section featuring items with very low inventory that are at risk of selling out. Shoppers interested in these products are advised to act quickly.
eGift Cards now available for direct delivery
Modern Locke offers eGift Cards that can be sent directly to a recipient with a personal message by selecting the gift delivery option at checkout.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Shoptbh.com LLC (Modern Locke)
Answers to the most common questions, based on search behaviour and our own research.
Is Modern Locke a trustworthy webshop?
Modern Locke is operated by Shoptbh.com LLC and functions as the official marketplace of The Broadmoor House, a lifestyle brand with an active content presence on Instagram, YouTube, and its own TBH TV channel. The shop lists a direct phone number and email address for customer contact and offers a 14-day return window.
How do I return an order at Modern Locke?
Modern Locke offers a 14-day return window. Customers can reach the team by phone, text, or email to initiate a return.
How fast does Modern Locke ship orders?
The website states that orders are fulfilled quickly, though no specific number of business days is mentioned publicly on the pages reviewed.
What payment methods does Modern Locke accept?
The website references accepted payment methods in its terms section, but the specific methods are not listed in detail on the publicly available pages. Contacting the store directly at [email protected] or 817-647-7960 is the most reliable way to get current payment information.
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