Free delivery on orders above a set minimum order value, available to all registered customers without a membership.
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Rohlik.cz is a Czech online supermarket offering grocery delivery to customers in cities including Prague, with a delivery promise of within 60 minutes. The platform carries over 20,000 products ranging from fresh produce and dairy to household goods, cosmetics, and pet supplies.
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About Rohlik.cz
Delivery time
Within 60 minutes
Free shipping from
1,500 CZK
Minimum order value
749 CZK (home delivery) or 500 CZK (Rohlik Point)
Number of products
20,000+
Customer rating
4.9 out of 5 (130,913+ reviews)
Customer service hours
Daily 07:00 to 23:00
Customer service phone
800 730 740
Satisfaction guarantee
100% money-back guarantee
Rohlik.cz positions itself as a premium-convenience online supermarket aimed at urban consumers who value speed, product freshness, and a wide selection without the hassle of physical shopping. The service targets busy city dwellers, families with young children, and older adults, evidenced by dedicated membership clubs such as Rohlicek for parents and Rohlik bez barier for customers aged 65 and above or with disabilities. Orders are fulfilled from its own fulfilment infrastructure and include products from local farmers as well as major supermarket brands, placing Rohlik.cz in the mid-to-premium convenience segment. A 100% satisfaction guarantee with money-back policy underpins its customer-first approach.
Active promotions
Ready to use with your order at Rohlik.cz.
10% discount on Rohlik own-brand products and certified organic items, applicable during regular shopping.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Rohlik.cz in the news
Recent updates and background about Rohlik.cz, summarised in our own words.
Rohlik.cz records its first full-year profit
Czech online grocery retailer Rohlik.cz has reported a profit over a full financial year for the first time in its history. This marks a notable milestone for the company after years of operating at a loss while building its delivery infrastructure and customer base.
Foreign police conduct raid at Rohlik warehouse
Authorities from a foreign police force carried out a raid at a warehouse belonging to Rohlik.cz, the second largest online grocery retailer in its market. Further details about the reason for the raid or its outcome are limited based on available information.
Rohlik secures € 190 million in funding and eyes German market
Online food retailer Rohlik.cz has successfully raised € 190 million from investors. The company intends to use the funds in part to expand its operations into Germany.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Rohlik.cz
Answers to the most common questions, based on search behaviour and our own research.
Is Rohlik.cz a reliable online supermarket?
Rohlik.cz has received a rating of 4.9 out of 5 based on more than 130,000 customer reviews and was awarded the title of number one online food store in 2024. The company also offers a 100% satisfaction guarantee with a full refund if customers are not satisfied.
How fast does Rohlik.cz deliver groceries?
Rohlik.cz promises delivery within 60 minutes for customers in supported cities. Delivery is free on orders above 1,500 CZK.
What is the minimum order amount at Rohlik.cz?
The minimum order value is 749 CZK for home delivery. For delivery to a Rohlik Point storage locker, the minimum is 500 CZK.
How can I contact Rohlik.cz customer service?
Customer service is available every day from 07:00 to 23:00 by phone at 800 730 740, by email at [email protected], or via WhatsApp at 771 231 771. Online complaint and return handling is also available directly through the website.
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