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Rakoh is an online footwear retailer offering handmade shoes for men and women, crafted in Italy by skilled artisans using Italian materials. The brand sells directly to consumers, cutting out intermediaries to keep prices more accessible within the premium segment.
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About Rakoh
Main assortment
Handmade men's and women's shoes
Categories
Loafers, sneakers, boots
Made in
Italy
Sales model
Direct-to-consumer, no middleman
Currency
GBP (British pounds)
Customer service
Email, Monday to Friday, 09:00 to 17:00 GMT
Contact
Rakoh positions itself in the premium footwear market with a direct-to-consumer model, meaning buyers are not paying for retailer or wholesaler margins. The collection includes loafers, sneakers and boots for both men and women, with an emphasis on Italian craftsmanship and quality materials. The brand appeals to consumers who value handmade construction and refined design over fast fashion alternatives. Customer support is available by email during standard business hours, Monday through Friday.
Active promotions
Ready to use with your order at Rakoh.
Free shipping on orders above a minimum order value, applicable to selected regions.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Discount on a first order for new customers who sign up for the Rakoh newsletter.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Rakoh in the news
Recent updates and background about Rakoh, summarised in our own words.
Rakoh featured in Robb Report selection of Chelsea boots
Robb Report included Rakoh in a roundup of eleven Chelsea boots recommended for the fall season. The list presents a range of options across different styles and price points. Rakoh's presence in the selection points to recognition within the footwear market.
Rakoh included in Refinery29 guide to comfortable travel shoes
Refinery29 compiled a list of twenty-two shoes considered comfortable for travel, developed in consultation with a medical professional. Rakoh was among the brands featured in this overview. The guide focuses on wearability and practical suitability for time spent on the move.
Harvard Business School profiles Rakoh founder Raphael Kohlberg
Harvard Business School published an interview with Raphael Kohlberg, the founder of Rakoh and a 2018 MBA graduate of the school. The piece covers his background and the thinking behind launching the brand. It offers a closer look at the entrepreneurial path that led to Rakoh.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Rakoh
Answers to the most common questions, based on search behaviour and our own research.
Is Rakoh a reliable webshop?
Rakoh is a specialist footwear brand focused on Italian-made shoes sold directly to consumers. The site provides clear contact details, a size chart, a returns and refund policy, and FAQ support pages, which are standard markers of an organised online retailer.
How can I contact Rakoh customer service?
Rakoh can be reached by email at [email protected]. Customer support is available Monday to Friday between 09:00 and 17:00 GMT, excluding bank and public holidays.
What is the return policy at Rakoh?
Rakoh lists a Return and Refund page on its website. Customers are advised to consult that page directly for the full conditions, as specific return windows are not stated in the general site content.
Where are Rakoh shoes made?
Rakoh shoes are handmade in Italy by craftsmen using Italian materials. The brand emphasises this origin as a core part of its identity and product quality.
Your turn
Do you have experience with Rakoh?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about Rakoh
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
