Show how your product is used in everyday life.
Ask a customer for an honest product experience and a photo they took. Visitors can then see more than your product photography.
Plug is an online retailer specializing in certified pre-owned smartphones, tablets, laptops, smartwatches, and audio products from brands including Apple, Samsung, and Google. The shop positions itself as an affordable alternative to buying new tech, offering devices that have passed a 90-point inspection and are backed by a 12-month warranty.
Your review = Donation to charity + chance on €250
Two minutes of your time. One donation to a good cause, plus a monthly cash raffle.
Photo reviews
Photos and experiences shared by contributors. Read below how we check submissions.
How reviews and confirmations work
We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
- Email address confirmed means the link sent to that address was used. It does not prove a purchase or the identity of a person.
- Company management confirmed relates to access to this company page. A paid plan does not verify individual reviews.
- A review invitation does not independently prove a purchase. An order reference supplied by a company is not independent purchase verification either.
- Publishing a photo with a review does not automatically permit reuse in marketing. A subscription does not grant that permission either.
Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
Impact via Plug
You write a review, we donate to a good cause on your behalf.
No donations have been made for Plug yet, but every review sets one in motion right away.
For business owners
What could Image Review do for your business?
Let customers tell the story. Discover how reviews and customers’ own photos could work for your business.
An example for your business
Let your products become part of your customer’s story.
Collect product experiences with customers’ own photos. Photos with recorded permission can be exported for your website and organic social media, within that permission.
Bring customer experiences closer to the next order.
Display available reviews using a widget on your website. With the WooCommerce plugin, you can also show product reviews alongside the relevant product.
Show what your work means to your customers.
Let customers share their experience with your business. A relevant photo they took can help others understand the work you did.
Show your work through your customer’s eyes.
Ask for a relevant photo of the result alongside an experience. Reuse a photo only when permission is recorded and within the permitted use.
Show experiences where new customers discover you.
Use your company page for company reviews and display available reviews with a widget on your own website, for example alongside your services or contact page.
An illustration of how you could use Image Review. Your choices are not stored.
How it works
- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
- Ask your customer to share an experienceChoose a product and invite a customer to share an honest experience with their own photo.Ask a customer about their experience of your service and a relevant photo of the result.
- Show customer experiencesDisplay available reviews with a widget. Reuse customer photos when permission has been recorded.
The basic widget is also available on a free account. Your portal shows the product review allowance and order connections included in your plan. The WooCommerce product review tab is also available on Free. Company page editing and photo export require a paid plan or active trial. Photo reuse always requires appropriate permission.
About Plug
Warranty
12 months
Return period
30 days
Shipping
Free on every order, no minimum
Inspection standard
90+ point in-house check
Prices from
$99
Discount vs. new
Up to 60%
Main categories
iPhones, Samsung, iPads, MacBooks, Smartwatches, Audio
Loyalty program
Plug Rewards (points per purchase)
Plug targets budget-conscious consumers who want reliable, fully unlocked devices without paying full retail prices, with savings advertised at up to 60% off new prices. The shop operates in the value-to-mid segment, focusing on popular flagship models across multiple generations rather than niche or collector hardware. Every device sold through Plug is inspected in-house by technicians and listed as certified pre-owned, not simply secondhand. Beyond individual devices, Plug also offers bundled starter packs that include accessories such as cases, screen protectors, and chargers, appealing to buyers who want a ready-to-use setup from the moment of delivery.
Active promotions
Ready to use with your order at Plug.
Bundle deal: choose a certified iPhone and receive a matching case, screen protector, and fast charger included in one package at a combined discount compared to buying each item separately.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Loyalty rewards: earn points on every purchase through the Plug Rewards program and redeem them for discounts on future orders or exclusive deals.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Plug in the news
Recent updates and background about Plug, summarised in our own words.
Pulte withdraws plans for Naperville Ridge housing development
Home builder Pulte has decided to cancel its plans for a housing project in the Naperville Ridge area. The development had faced notable opposition from local residents and other stakeholders. No further details about the reasons behind the withdrawal have been confirmed.
Plug-in solar panels for home use set to become mainstream
Small solar panels that connect directly to a standard wall outlet are gaining popularity among consumers. This type of system allows households to generate their own electricity without complex installation. The technology is expected to become widely available in the near future.
Henrico County ends contract with Flock license plate reader program
Henrico County has decided to discontinue its use of Flock license plate recognition cameras. A retired law enforcement officer has shared a perspective on the potential impact this decision may have on public safety. The reasons behind the county's decision have not been elaborated on in full detail.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Plug
Answers to the most common questions, based on search behaviour and our own research.
Is Plug a trustworthy webshop?
Plug sells certified pre-owned devices that have been tested by in-house technicians using a 90-point inspection process. Every order is covered by a 12-month warranty and a 30-day return policy, which provides a comparable safety net to many new-device retailers.
How long does delivery take at Plug?
Plug advertises free 2-day shipping on Samsung Galaxy orders, and free shipping on all orders with no minimum purchase required. Exact delivery times for other product categories are not specified on the website.
Can I return a device if it does not meet my expectations?
Plug offers a 30-day hassle-free return policy on all purchases. The return window starts from the date of delivery.
What does the Plug warranty actually cover?
All devices sold by Plug are backed by a 12-month Plug Warranty, which is included in the purchase price. The warranty covers the functionality of the certified device as tested during the in-house inspection process.
Your turn
Do you have experience with Plug?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about Plug
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
