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NorthShore Care Supply is a U.S.-based online retailer specializing in adult incontinence products designed for heavy bladder and bowel leakage. The company offers a range of adult diapers, pull-up underwear, and pads that are positioned as higher-absorbency alternatives to mainstream store brands.
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About NorthShore Care Supply
Main category
Adult incontinence products
Main assortment
Tabbed diapers, pull-up underwear, pads, liners and guards
Target audience
Adults with heavy bladder or bowel incontinence and their caregivers
Customer service
7 days a week, Mon-Fri 7am-8pm, Sat 8am-5pm, Sun 9am-3pm (Central)
Free sample program
Up to 6 free samples after a short quiz
Shipping
Same-day shipping available, discreet packaging
Headquarters
1 Confidence Drive, Green Oaks, IL 60048, United States
Phone
Toll free: (800) 563-0161
NorthShore Care Supply targets adults managing moderate to heavy incontinence, as well as their caregivers, who need reliable protection beyond what typical pharmacy shelves offer. The product range sits in the premium segment, with flagship products like MegaMax tabbed diapers and GoSupreme pull-up underwear built for multi-void protection lasting up to 10 to 12 hours. The company differentiates itself through a free sample program, discreet shipping, and a U.S.-based customer care team available seven days a week that focuses on judgment-free guidance. Founded by Adam J. Greenberg, the business operates from Green Oaks, Illinois, and ships internationally through authorized resale partners.
Active promotions
Ready to use with your order at NorthShore Care Supply.
10% discount on selected bowel protection products for a limited time, including MegaMax Lite and GoSupreme Lite.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Save on recurring orders through the Auto-Ship subscription program, which offers a price reduction on regular deliveries of incontinence supplies.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
NorthShore Care Supply in the news
Recent updates and background about NorthShore Care Supply, summarised in our own words.
Robotics technology supports warehouse operations
NorthShore Care Supply has integrated smart robotics into its distribution process. The technology is reported to improve efficiency in fulfillment operations. DC Velocity covered the development as part of broader trends in logistics automation.
Adult incontinence products from NorthShore featured in Wirecutter review
The New York Times product review platform Wirecutter included NorthShore Care Supply products in its roundup of top adult diapers for 2026. The list covers three recommended options evaluated on quality and performance. The inclusion positions NorthShore among a small group of recognized suppliers in this product category.
NorthShore Care Supply launches new marketing campaign
NorthShore Care Supply introduced a new campaign that received attention in the home medical equipment industry. The campaign was covered by HME News as a noteworthy initiative. No further details about the campaign's content are available from the source.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about NorthShore Care Supply
Answers to the most common questions, based on search behaviour and our own research.
Is NorthShore Care Supply a reliable webshop?
NorthShore Care Supply has collected over 20,000 five-star reviews and maintains a 4.7 out of 5 rating. The company offers a satisfaction guarantee with easy returns and exchanges, and its customer care team is reachable seven days a week by phone, email, or contact form.
Can I try NorthShore products before buying a full pack?
Yes. NorthShore offers a free sample program that lets shoppers receive up to 6 product samples after completing a short five-question quiz to find the right fit and absorbency level.
What is the return policy at NorthShore Care Supply?
NorthShore Care Supply states that it offers hassle-free returns and exchanges with a satisfaction guarantee. Full details are available on the Return Policy page of their website.
How can I contact NorthShore Care Supply customer service?
Customers can reach the care team toll free at (800) 563-0161, by email at [email protected], or through the contact form on the website. Support is available Monday through Friday from 7am to 8pm, Saturday 8am to 5pm, and Sunday 9am to 3pm Central time.
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