Show how your product is used in everyday life.
Ask a customer for an honest product experience and a photo they took. Visitors can then see more than your product photography.
Matouk is an American luxury linen brand offering bed, bath, table, and sleepwear collections, with a strong emphasis on craftsmanship, customization, and design. The company operates its own webshop and physical locations, including a flagship retail store in New York City.
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Photo reviews
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We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
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Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
Impact via Matouk
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No donations have been made for Matouk yet, but every review sets one in motion right away.
For business owners
What could Image Review do for your business?
Let customers tell the story. Discover how reviews and customers’ own photos could work for your business.
An example for your business
Let your products become part of your customer’s story.
Collect product experiences with customers’ own photos. Photos with recorded permission can be exported for your website and organic social media, within that permission.
Bring customer experiences closer to the next order.
Display available reviews using a widget on your website. With the WooCommerce plugin, you can also show product reviews alongside the relevant product.
Show what your work means to your customers.
Let customers share their experience with your business. A relevant photo they took can help others understand the work you did.
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Show experiences where new customers discover you.
Use your company page for company reviews and display available reviews with a widget on your own website, for example alongside your services or contact page.
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How it works
- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
- Ask your customer to share an experienceChoose a product and invite a customer to share an honest experience with their own photo.Ask a customer about their experience of your service and a relevant photo of the result.
- Show customer experiencesDisplay available reviews with a widget. Reuse customer photos when permission has been recorded.
The basic widget is also available on a free account. Your portal shows the product review allowance and order connections included in your plan. The WooCommerce product review tab is also available on Free. Company page editing and photo export require a paid plan or active trial. Photo reuse always requires appropriate permission.
About Matouk
Headquarters
Fall River, MA, United States
Customer service hours
Monday to Friday, 8 AM to 5 PM ET
Customer service phone
855-795-7600
Free shipping
Free shipping within the United States
Main categories
Bed, Bath, Down, Sleepwear, Table, Gifts
Customization
Monogramming and bespoke services available
Retail locations
House of Matouk (New York), Factory Store (Fall River), NYC Trade Showroom
Sustainability
Sustainably made products
Matouk positions itself firmly in the premium segment of the home linen market, targeting discerning consumers who value heritage craftsmanship and considered design over mass-market convenience. The brand is operated by John Matouk and Co., Inc., headquartered in Fall River, Massachusetts, and places significant emphasis on sustainability and artisanal production methods. Customization is a notable part of the offering, with monogramming and bespoke atelier services available through the House of Matouk retail location in New York. The typical Matouk customer is likely a quality-conscious buyer, whether purchasing for personal use, as a gift, or for a special occasion such as a wedding.
Active promotions
Ready to use with your order at Matouk.
Free standard shipping on all orders within the United States, with no minimum order value required.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Complimentary monogramming service available on selected bed and bath products when ordering through the webshop.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Matouk in the news
Recent updates and background about Matouk, summarised in our own words.
New Arrivals: Bed Collection
Matouk has added new products to its bed linen range, continuing its commitment to designing and manufacturing high-quality linens for a discerning clientele worldwide.
New Arrivals: Bath Collection
The bath category has been refreshed with new additions, reflecting the brand's ongoing focus on quality design for the bathroom.
New Arrivals: Sleepwear
Matouk has expanded its sleepwear offering with new arrivals, adding to a category that includes pajama sets, sleep shirts, robes, and sleep masks.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Matouk
Answers to the most common questions, based on search behaviour and our own research.
Is Matouk a reliable place to shop online?
Matouk is an established American luxury linen company operating under John Matouk and Co., Inc., with a physical headquarters in Fall River, Massachusetts and retail locations in New York City. The brand has dedicated customer care available by phone, email, and live chat during business hours.
Does Matouk offer free shipping?
Yes, Matouk offers free shipping within the United States. For international orders, separate terms apply and information is available through their customer care team.
Can I return a product if I am not satisfied?
Matouk provides a return process through their website. Customers can initiate a return via the dedicated returns page or by contacting customer care directly.
Can I personalize items ordered from Matouk?
Yes, Matouk offers monogramming on a wide range of products as well as bespoke customization services through their House of Matouk atelier in New York City.
Your turn
Do you have experience with Matouk?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about Matouk
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
