Show how your product is used in everyday life.
Ask a customer for an honest product experience and a photo they took. Visitors can then see more than your product photography.
Lumenco is a Canadian online lighting retailer based in Trois-Rivières, Quebec, offering a broad range of lighting products for residential, commercial, and industrial applications. The webshop carries everything from decorative chandeliers and recessed lights to commercial high bay fixtures, smart home lighting, and ventilation equipment.
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Photo reviews
Photos and experiences shared by contributors. Read below how we check submissions.
How reviews and confirmations work
We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
- Email address confirmed means the link sent to that address was used. It does not prove a purchase or the identity of a person.
- Company management confirmed relates to access to this company page. A paid plan does not verify individual reviews.
- A review invitation does not independently prove a purchase. An order reference supplied by a company is not independent purchase verification either.
- Publishing a photo with a review does not automatically permit reuse in marketing. A subscription does not grant that permission either.
Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
Impact via Lumenco
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No donations have been made for Lumenco yet, but every review sets one in motion right away.
For business owners
What could Image Review do for your business?
Let customers tell the story. Discover how reviews and customers’ own photos could work for your business.
An example for your business
Let your products become part of your customer’s story.
Collect product experiences with customers’ own photos. Photos with recorded permission can be exported for your website and organic social media, within that permission.
Bring customer experiences closer to the next order.
Display available reviews using a widget on your website. With the WooCommerce plugin, you can also show product reviews alongside the relevant product.
Show what your work means to your customers.
Let customers share their experience with your business. A relevant photo they took can help others understand the work you did.
Show your work through your customer’s eyes.
Ask for a relevant photo of the result alongside an experience. Reuse a photo only when permission is recorded and within the permitted use.
Show experiences where new customers discover you.
Use your company page for company reviews and display available reviews with a widget on your own website, for example alongside your services or contact page.
An illustration of how you could use Image Review. Your choices are not stored.
How it works
- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
- Ask your customer to share an experienceChoose a product and invite a customer to share an honest experience with their own photo.Ask a customer about their experience of your service and a relevant photo of the result.
- Show customer experiencesDisplay available reviews with a widget. Reuse customer photos when permission has been recorded.
The basic widget is also available on a free account. Your portal shows the product review allowance and order connections included in your plan. The WooCommerce product review tab is also available on Free. Company page editing and photo export require a paid plan or active trial. Photo reuse always requires appropriate permission.
About Lumenco
Head Office
Trois-Rivières, QC, Canada
Free Shipping From
$99 on decorative fixtures
Customer Service Hours
Mon to Fri, 8 am to 5 pm ET
Email Response Time
Less than 1 business day
Phone Number
1-888-372-9989
Languages
English and French
Main Categories
Decorative lighting, commercial fixtures, smart home, ventilation, EV charging
PRO Program
Available for business and trade customers
Lumenco serves a wide customer base that includes both individual homeowners and professional buyers, with a dedicated PRO program available for trade customers seeking virtual consultations and personalized regional sales support. The assortment spans the budget to mid-range segment, with products from established brands such as Ortech, CSC LED, and Reno Lighting. The shop distinguishes itself through its bilingual service in English and French, a Canadian-based customer support team reachable by phone, chat, and email, and same-day shipping on select product lines. Lumenco positions itself as a specialist rather than a generalist retailer, with product categories ranging from LED retrofit components to explosion-proof lighting and EV charging equipment.
Active promotions
Ready to use with your order at Lumenco.
10% discount on an order using a promotional code, valid for a limited period and not combinable with other discounts or clearance items.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Free shipping on all decorative fixture orders of $99 or more, applicable to the standard decorative lighting range.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Lumenco in the news
Recent updates and background about Lumenco, summarised in our own words.
Lumenco Solar Chill Technology advances under Lumenco Scientific
Lumenco's Solar Chill Technology has been migrated to Lumenco Scientific, a move that appears to be accelerating the development of this technology. The transition marks a notable step in the company's ongoing efforts to advance its solar-based cooling solutions.
Lumenco PRO Program
Lumenco offers a dedicated PRO program for trade and business customers, providing access to specialist support and virtual lighting consultations. The program is designed for professionals working on larger or more complex lighting projects.
Shop Light Bulbs at Lumenco
Lumenco's light bulb category covers a wide range of types including incandescent, halogen, HID, fluorescent tubes, and CFL bulbs, with volume discounts available. The webshop positions itself as a destination for both standard and specialist bulb requirements.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Lumenco
Answers to the most common questions, based on search behaviour and our own research.
Is Lumenco a trustworthy webshop?
Lumenco is a Canadian lighting specialist with a physical head office in Trois-Rivières, Quebec, and a reachable customer service team available by phone, email, and live chat. The shop carries established brands and has a transparent contact structure, including regional sales representatives across Canada.
Does Lumenco offer free shipping?
Lumenco offers free shipping on all decorative fixtures for orders of $99 or more. A discount code providing 10% off is also advertised on the website.
How can I contact Lumenco's customer service?
Lumenco can be reached by phone at 1-888-372-9989, by email at [email protected], or via live chat on their website. Customer service is available Monday through Friday from 8 am to 5 pm Eastern Time, and the team aims to respond to emails within one business day.
Does Lumenco have a program for contractors or businesses?
Yes, Lumenco offers a PRO program aimed at trade and business customers, which includes access to virtual consultations with lighting experts. Businesses can also reach out to a dedicated regional sales representative depending on their location in Canada.
Your turn
Do you have experience with Lumenco?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about Lumenco
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
