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LuggageHero is an online platform that connects travelers with temporary luggage storage locations inside existing businesses such as shops, hotels, and cafes. Customers can book storage by the hour, day, or multiple days at thousands of locations across more than 240 cities worldwide.

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At a glance

About LuggageHero (US)

Founded
2016, Copenhagen, Denmark
Cities covered
240+ cities in 56 countries
Storage locations
6,000+
Bags stored
2 million+
Pricing model
Hourly, daily and multiday rates
Insurance
Free basic coverage up to $500, optional up to $3,000
App available
iOS and Android
Size limit
None
LuggageHero targets travelers who need flexible, short-term luggage storage without the constraints of fixed locker sizes or rigid time slots. Founded in Copenhagen in 2016, the platform operates in a sharing-economy model, turning spare space in local businesses into vetted storage points. Pricing is transparent and time-based, with hourly, daily, and multiday rates that place it in the accessible mid-range segment for travel services. The service distinguishes itself through a no size or weight limit policy, optional insurance coverage up to $3,000, and a required online booking system that guarantees availability.
June 2026

Active promotions

Ready to use with your order at LuggageHero (US).

First booking discount: new users receive a reduced rate on their first luggage storage booking when registering via the app or website.
To the shop
Multiday rate deal: travelers storing luggage for more than 24 hours automatically qualify for a lower per-day rate compared to the standard daily price.
To the shop
Recent

LuggageHero (US) in the news

Recent updates and background about LuggageHero (US), summarised in our own words.

Hotel Dive

AI technology used to manage luggage storage at hotels

An AI-powered system has been developed to handle luggage storage for hotel guests. The technology aims to make the process more organized and secure for travelers.

Miami Today

LuggageHero relocates its headquarters from Denmark to Miami

The luggage storage company LuggageHero, originally founded in Denmark, has moved its home base to Miami, Florida. The relocation marks a shift in the company's operational center toward the United States.

PhocusWire

LuggageHero acquires bag-storage service Knock Knock City

LuggageHero has purchased Knock Knock City, a competing luggage storage provider. The acquisition expands LuggageHero's position in the bag-storage market.

Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.

Frequently asked questions

What others ask about LuggageHero (US)

Answers to the most common questions, based on search behaviour and our own research.

Is LuggageHero a reliable service for storing my bags?

LuggageHero has stored over 2 million bags and holds a 4.7 rating based on more than 290,000 reviews. All storage locations are vetted by local LuggageHero employees who carry out regular quality checks.

Do I need to book in advance or can I just walk in?

Online booking is required before dropping off luggage. This guarantees a spot at the chosen location, which is especially important in high-traffic areas or during peak travel seasons.

What does luggage storage cost at LuggageHero?

LuggageHero offers an hourly rate, a daily rate, and a multiday rate for storage lasting more than 24 hours. A service fee per bag applies in addition to the storage rate.

Is my luggage insured when stored with LuggageHero?

Every booking includes a basic guarantee of $500 at no extra cost. Optional premium insurance, underwritten through Lloyd's of London, can be added during booking to cover items up to $3,000 per bag.

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