Show how your product is used in everyday life.
Ask a customer for an honest product experience and a photo they took. Visitors can then see more than your product photography.
Lovesac is an American furniture brand specializing in modular sectional sofas, oversized bean bag chairs, and related home accessories. The company positions itself around the idea of long-lasting, adaptable furniture designed to evolve with the customer over time.
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Photo reviews
Photos and experiences shared by contributors. Read below how we check submissions.
How reviews and confirmations work
We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
- Email address confirmed means the link sent to that address was used. It does not prove a purchase or the identity of a person.
- Company management confirmed relates to access to this company page. A paid plan does not verify individual reviews.
- A review invitation does not independently prove a purchase. An order reference supplied by a company is not independent purchase verification either.
- Publishing a photo with a review does not automatically permit reuse in marketing. A subscription does not grant that permission either.
Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
Impact via Lovesac
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For business owners
What could Image Review do for your business?
Let customers tell the story. Discover how reviews and customers’ own photos could work for your business.
An example for your business
Let your products become part of your customer’s story.
Collect product experiences with customers’ own photos. Photos with recorded permission can be exported for your website and organic social media, within that permission.
Bring customer experiences closer to the next order.
Display available reviews using a widget on your website. With the WooCommerce plugin, you can also show product reviews alongside the relevant product.
Show what your work means to your customers.
Let customers share their experience with your business. A relevant photo they took can help others understand the work you did.
Show your work through your customer’s eyes.
Ask for a relevant photo of the result alongside an experience. Reuse a photo only when permission is recorded and within the permitted use.
Show experiences where new customers discover you.
Use your company page for company reviews and display available reviews with a widget on your own website, for example alongside your services or contact page.
An illustration of how you could use Image Review. Your choices are not stored.
How it works
- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
- Ask your customer to share an experienceChoose a product and invite a customer to share an honest experience with their own photo.Ask a customer about their experience of your service and a relevant photo of the result.
- Show customer experiencesDisplay available reviews with a widget. Reuse customer photos when permission has been recorded.
The basic widget is also available on a free account. Product review requests, the WooCommerce product review tab and editing a company page require a paid plan or active trial. Photo reuse always requires appropriate permission.
About Lovesac
Main product range
Modular sectionals, bean bag chairs, accessories
Customer service hours
Mon to Fri 9am to 7pm EST, Sat 9am to 6pm EST
Contact phone
888-636-1223
Text support
650-414-5475
Financing
24-month promotional financing with Lovesac credit card
Heroes discount
Extra 5% off for military and first responders
Physical stores
Yes, showrooms available (store locator on website)
Country
United States
Lovesac operates in the premium home furniture segment, targeting consumers who prefer investing in durable, reconfigurable pieces rather than replacing furniture every few years. The brand's philosophy centers on sustainability through longevity: products are designed to be adapted, expanded, and re-covered rather than discarded. Their flagship product, the Sactional modular sofa, is available in a wide range of fabrics and configurations, appealing to homeowners and renters alike who want flexible living room solutions. Lovesac sells through its own website as well as physical showrooms, and offers financing options and special discounts for military personnel and first responders.
Active promotions
Ready to use with your order at Lovesac.
Seasonal sale offering up to 40% off selected Sactional sectional sofa configurations for a limited period.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Free fabric swatch samples available for customers who want to try colors and textures at home before placing a full order.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Lovesac in the news
Recent updates and background about Lovesac, summarised in our own words.
Lovesac Social Media Incident Used as a Lesson in Brand Humor
A social media misstep by Lovesac has been examined by Babson College as a case study on the risks of humor in brand communications. The incident illustrates how attempts at comedic content can sometimes backfire for companies. It serves as a practical example for brands navigating tone and audience expectations online.
Canaccord Lowers Lovesac Price Target, Analysts Still See Upside
Investment firm Canaccord has reduced its price target for Lovesac, which trades under the ticker LOVE. Despite this adjustment, analysts maintain a generally positive outlook, with some projecting a potential upside of around 40%. The revision reflects a more cautious near-term assessment while longer-term expectations remain relatively optimistic.
Lovesac Offers Discounts of Up to 40% on Seating Products
Lovesac is currently running a promotional campaign that allows customers to save up to 40% on selected seating items. The discounts are accessible through promotional codes. This makes it a notable moment for shoppers considering a purchase from the brand.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Lovesac
Answers to the most common questions, based on search behaviour and our own research.
Is Lovesac a reliable place to buy furniture?
Lovesac is an established American furniture brand with physical showrooms across the United States and an active online store. The company offers warranty information, a structured return process, and multiple customer service channels including phone, chat, and text support.
How can I contact Lovesac customer service?
Lovesac can be reached by phone at 888-636-1223, by text at 650-414-5475, or via live chat. Support is available Monday through Friday from 9am to 7pm EST and Saturday from 9am to 6pm EST.
Does Lovesac offer any financing options?
Yes, Lovesac offers 24-month promotional financing for purchases made with a Lovesac credit card. Additionally, military personnel and first responders may qualify for an extra 5% discount.
Can I return or cancel an order at Lovesac?
Lovesac has a documented return process and order cancellation option listed in their help section. For specific conditions and timeframes, it is recommended to consult the return policy directly on the Lovesac website or contact their support team.
Your turn
Do you have experience with Lovesac?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about Lovesac
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
