Lovesac is an American furniture brand specializing in modular sectional sofas, oversized bean bag chairs, and related home accessories. The company positions itself around the idea of long-lasting, adaptable furniture designed to evolve with the customer over time.
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About Lovesac
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Lovesac Sactionals: Furniture Designed to Last a Lifetime
Lovesac's modular Sactionals are built on the premise that furniture should adapt to a customer's changing needs rather than be replaced. Covers can be swapped out in different fabrics and colors, and the configuration can be expanded or reduced over time.
StealthTech: Integrated Sound and Charging Built Into the Sofa
Lovesac offers StealthTech, a system that integrates surround sound speakers and wireless charging into select Sactional configurations. The technology is hidden within the furniture itself, keeping the living space clean and cable-free.
Lovesac Expands Accessibility With In-Store Showroom Experience
In addition to its online store, Lovesac operates physical showrooms where customers can explore fabrics, test configurations, and receive design assistance in person. A store locator on the website helps customers find the nearest location.
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What others ask about Lovesac
Answers to the most common questions, based on search behaviour and our own research.
Is Lovesac a reliable place to buy furniture?
Lovesac is an established American furniture brand with physical showrooms across the United States and an active online store. The company offers warranty information, a structured return process, and multiple customer service channels including phone, chat, and text support.
How can I contact Lovesac customer service?
Lovesac can be reached by phone at 888-636-1223, by text at 650-414-5475, or via live chat. Support is available Monday through Friday from 9am to 7pm EST and Saturday from 9am to 6pm EST.
Does Lovesac offer any financing options?
Yes, Lovesac offers 24-month promotional financing for purchases made with a Lovesac credit card. Additionally, military personnel and first responders may qualify for an extra 5% discount.
Can I return or cancel an order at Lovesac?
Lovesac has a documented return process and order cancellation option listed in their help section. For specific conditions and timeframes, it is recommended to consult the return policy directly on the Lovesac website or contact their support team.
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