Show how your product is used in everyday life.
Ask a customer for an honest product experience and a photo they took. Visitors can then see more than your product photography.
Lively, part of Best Buy Health, offers phones, medical alert devices, and related health and safety services designed specifically for older adults. Customer reviews on this page reflect real experiences with the company's products and support.
Your review = Donation to charity + chance on €250
Two minutes of your time. One donation to a good cause, plus a monthly cash raffle.
Photo reviews
Photos and experiences shared by contributors. Read below how we check submissions.
How reviews and confirmations work
We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
- Email address confirmed means the link sent to that address was used. It does not prove a purchase or the identity of a person.
- Company management confirmed relates to access to this company page. A paid plan does not verify individual reviews.
- A review invitation does not independently prove a purchase. An order reference supplied by a company is not independent purchase verification either.
- Publishing a photo with a review does not automatically permit reuse in marketing. A subscription does not grant that permission either.
Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
Impact via Lively
You write a review, we donate to a good cause on your behalf.
No donations have been made for Lively yet, but every review sets one in motion right away.
For business owners
What could Image Review do for your business?
Let customers tell the story. Discover how reviews and customers’ own photos could work for your business.
An example for your business
Let your products become part of your customer’s story.
Collect product experiences with customers’ own photos. Photos with recorded permission can be exported for your website and organic social media, within that permission.
Bring customer experiences closer to the next order.
Display available reviews using a widget on your website. With the WooCommerce plugin, you can also show product reviews alongside the relevant product.
Show what your work means to your customers.
Let customers share their experience with your business. A relevant photo they took can help others understand the work you did.
Show your work through your customer’s eyes.
Ask for a relevant photo of the result alongside an experience. Reuse a photo only when permission is recorded and within the permitted use.
Show experiences where new customers discover you.
Use your company page for company reviews and display available reviews with a widget on your own website, for example alongside your services or contact page.
An illustration of how you could use Image Review. Your choices are not stored.
How it works
- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
- Ask your customer to share an experienceChoose a product and invite a customer to share an honest experience with their own photo.Ask a customer about their experience of your service and a relevant photo of the result.
- Show customer experiencesDisplay available reviews with a widget. Reuse customer photos when permission has been recorded.
The basic widget is also available on a free account. Product review requests, the WooCommerce product review tab and editing a company page require a paid plan or active trial. Photo reuse always requires appropriate permission.
About Lively
Target audience
Seniors and older adults
Main categories
Phones, medical alerts, BYOD, caregiver solutions
Service plans required
Yes, required with most devices
Customer support
U.S.-based advisors, phone number: 800-918-8543
Contracts
No long-term contracts
Coverage
Nationwide (United States)
Prices from
$2.00 per month (SIM plan)
Free shipping
Available after joining email list
Lively targets older adults who want to maintain their independence at home, offering a product range that combines easy-to-use mobile phones with personal emergency response technology. The brand operates in the mid-range segment, with Jitterbug flip and smartphone options as well as the Lively Mobile2 medical alert device. A key part of their positioning is the service layer behind the hardware, including U.S.-based Urgent Response agents, a Nurse On-Call feature, and a companion app called Lively Link for family members. Lively also offers a Bring Your Own Device option for those who prefer to use an existing phone with a Lively SIM or eSIM.
Active promotions
Ready to use with your order at Lively.
Free shipping on orders when you sign up for the Lively email list
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Discount of up to 60% on selected Jitterbug phones when purchased with a Lively service plan
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Lively in the news
Recent updates and background about Lively, summarised in our own words.
Blake Lively and Ryan Reynolds face reported trust issues
A report has surfaced suggesting that Blake Lively and Ryan Reynolds are dealing with trust-related concerns. Further details about the nature or origin of the reported issues are limited based on available information.
Details of Lively and Baldoni settlement made public
The settlement agreement between Blake Lively and Justin Baldoni, stemming from their dispute over the film It Ends With Us, has been disclosed. The terms of the agreement are now known following its publication.
Settlement reached between Blake Lively and Justin Baldoni
Blake Lively and Justin Baldoni have reached a settlement agreement in their legal dispute related to the film It Ends With Us. A judge has awarded Lively legal fees as part of the final ruling, though no additional damages were granted. The settlement details have been made public following the conclusion of proceedings.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Lively
Answers to the most common questions, based on search behaviour and our own research.
Is Lively a reliable company?
Lively is part of Best Buy Health and has been reviewed positively by customers for its Urgent Response service and ease of use. The company offers U.S.-based support and no long-term contracts, which gives customers some flexibility.
Do I need a service plan with a Lively phone or device?
Yes, most Lively devices require a separate service plan in addition to the hardware purchase. Plans vary depending on the device and the level of services needed, such as Urgent Response or Nurse On-Call.
Can I use my own phone with Lively?
Yes, Lively offers a Bring Your Own Device option. Customers can purchase a Lively SIM or eSIM and use it with a compatible existing phone, including refurbished iPhones available through the Lively shop.
How does the Urgent Response service work?
Urgent Response connects users to certified agents at the press of a button on their Lively device. The service is available around the clock and requires a Preferred or Premium service plan.
Your turn
Do you have experience with Lively?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about Lively
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
