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LILYSILK is an online fashion and lifestyle retailer specialising in clothing, bedding, and accessories made from 100% natural mulberry silk. The brand operates in the premium segment and has been active since 2010.
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About LILYSILK
Founded
2010
Main assortment
Silk clothing, bedding and accessories
Core material
100% natural mulberry silk
Price range
From $199 per item
Customer service
Mon to Fri, 9am to 5pm PST, phone and contact form
Phone
+1 909-861-1680
Loyalty programme
Silk Club Rewards, up to 8% member discount and birthday offers
Physical store
NYC Store available
LILYSILK positions itself in the premium segment of the fashion and home textile market, targeting consumers who prioritise natural materials, comfort, and understated elegance over fast fashion trends. The assortment spans ready-to-wear silk clothing, sleepwear, matching sets, and silk bedding, with price points that reflect the luxury positioning of the brand. The brand places an explicit emphasis on sustainability and the quality of its core material, mulberry silk, which it refers to as its Fabric of Choice. Customers who value slow fashion principles and investment pieces rather than seasonal impulse buying are the primary audience for this webshop.
Active promotions
Ready to use with your order at LILYSILK.
Join the Silk Club Rewards loyalty programme to unlock up to 8% member-exclusive discounts, a birthday month offer of up to 20% off, and free shipping on orders.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
LILYSILK in the news
Recent updates and background about LILYSILK, summarised in our own words.
LILYSILK Releases Geometric Print Silk Scarf
LILYSILK introduced a silk scarf featuring a geometric print design. The product received coverage in Refinery29. Details about pricing and availability were not specified in the available information.
LILYSILK Pillowcase Listed Among Top Picks for 2026
NJ.com published an overview of highly rated silk pillowcases for 2026, compiled on the basis of consumer reviews. LILYSILK was among the brands featured in the roundup. No additional product details were included in the available source information.
Barbara Palvin Featured in LILYSILK Activewear Campaign
Model Barbara Palvin appeared in promotional material for LILYSILK's SilkContour activewear line. The campaign was announced via PR Newswire. SilkContour is described as a performance-oriented collection incorporating silk fabric.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about LILYSILK
Answers to the most common questions, based on search behaviour and our own research.
Is LILYSILK a reliable webshop?
LILYSILK has been in operation since 2010 and maintains a loyalty programme, a dedicated customer service line, and a physical store in New York City. The brand offers a Worry-Free Delivery programme and straightforward return and exchange options, which are indicators of an established and accountable retailer.
Does LILYSILK offer free shipping?
Free shipping is listed as one of the benefits available to members of the Silk Club Rewards loyalty programme. Non-members should check the current shipping conditions on the LILYSILK website, as specific thresholds are not stated in the publicly available information.
How can I return or exchange an order at LILYSILK?
LILYSILK offers a return and exchange service, which is also one of the listed benefits for Silk Club members. Detailed return conditions and timelines can be found on the Return and Exchange page of the LILYSILK website.
How do I contact LILYSILK customer service?
LILYSILK customer service is reachable by phone at +1 909-861-1680, Monday to Friday from 9am to 5pm PST. Customers can also reach the team through the contact form on the website or consult the FAQ section for common queries.
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