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LILYSILK is an online fashion and lifestyle brand specializing in clothing, bedding, and accessories made from 100% natural mulberry silk. The brand positions itself in the premium segment, with a focus on comfort, elegance, and sustainability.
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About LILYSILK
Main category
Premium silk fashion, bedding and accessories
Materials used
100% natural mulberry silk, cashmere, merino wool, silk-wool blends
Price range
From $159 (wool wrap sweater) to $549 (cashmere cardigan)
Customer service phone
+1 866 655 1888, Mon-Fri 9:00 am to 6:00 pm PST
Loyalty program
Silk Club, up to 11 benefits including up to 8% member discount and birthday offers
Founded
2010
Physical stores
Yes, including a NYC store
Sustainability
Sustainability is a stated brand pillar
LILYSILK targets consumers who seek premium quality natural fabrics in their wardrobe and home, particularly those drawn to silk as a material for its comfort and hypoallergenic properties. The brand operates firmly in the premium and luxury price range, with garments such as cashmere cardigans priced at $549 and silk-wool trousers at $309. Beyond clothing, LILYSILK offers silk bedding and accessories, positioning itself as a full lifestyle brand rather than a single-category retailer. The company emphasizes sustainability and fabric provenance as part of its core identity, and runs a loyalty program called Silk Club that offers tiered discounts, birthday rewards, and points redemption.
Active promotions
Ready to use with your order at LILYSILK.
New email subscribers receive $10 off their next order when signing up via the website newsletter.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Silk Club loyalty members receive up to 8% member-exclusive discount on all orders, plus up to 20% off at each level-up and a birthday month discount.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
LILYSILK in the news
Recent updates and background about LILYSILK, summarised in our own words.
LILYSILK Releases Geometric Print Silk Scarf
LILYSILK introduced a silk scarf featuring a geometric print design. The product received coverage in Refinery29. Details about pricing and availability were not specified in the available information.
LILYSILK Pillowcase Listed Among Top Picks for 2026
NJ.com published an overview of highly rated silk pillowcases for 2026, compiled on the basis of consumer reviews. LILYSILK was among the brands featured in the roundup. No additional product details were included in the available source information.
Barbara Palvin Featured in LILYSILK Activewear Campaign
Model Barbara Palvin appeared in promotional material for LILYSILK's SilkContour activewear line. The campaign was announced via PR Newswire. SilkContour is described as a performance-oriented collection incorporating silk fabric.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about LILYSILK
Answers to the most common questions, based on search behaviour and our own research.
Is LILYSILK a reliable webshop?
LILYSILK has been active since 2010 and operates an official website alongside physical stores, including a location in New York City. The brand has a dedicated customer service hotline and offers a structured loyalty program, which points to an established operation in the premium silk segment.
How can I contact LILYSILK customer service?
LILYSILK can be reached by phone at +1 866 655 1888, available Monday through Friday from 9:00 am to 6:00 pm PST. Customers can also reach out via the contact form on the website.
Does LILYSILK offer free shipping?
Free shipping is listed as one of the benefits available to Silk Club loyalty program members. Conditions for non-members are not specified in the available information.
Can I return or exchange products at LILYSILK?
LILYSILK mentions a return and exchange policy on its website, and easy return and exchange is listed as a Silk Club membership benefit. The brand also references a Worry-Free Delivery service for added purchase security.
Your turn
Do you have experience with LILYSILK?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about LILYSILK
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
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