Free first month included when subscribing to an annual or quarterly plan, with no activation or equipment fees charged at sign-up.
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LifeFone is a U.S.-based provider of medical alert systems, offering wearable emergency devices for seniors and people who need around-the-clock safety support. The company has been active in this market since 1976 and serves customers both at home and on the go.
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About LifeFone
Founded
1976
Customer service
24/7, U.S.-based care agents
Money-back guarantee
30 days
Activation fees
None
Equipment fees
None
Price guarantee
Lifetime Subscriber Price Guarantee
BBB rating
A+
Coverage
Nationwide cellular coverage (USA)
LifeFone positions itself in the personal emergency response segment, targeting older adults and their caregivers who prioritize independence without sacrificing safety. The product range spans landline-based home units, cellular home devices, and GPS-enabled mobile systems, including smartwatch-style options with optional fall detection. The company operates at a mid-range price point and emphasizes subscriber-friendly policies such as a lifetime price guarantee, free spousal coverage, and no activation or equipment fees. Customer support is handled by U.S.-based care agents available around the clock, which is a recurring differentiator the company highlights in its communications.
Active promotions
Ready to use with your order at LifeFone.
Free shipping on annual and quarterly plan orders, combined with a lifetime price guarantee for existing subscribers.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
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LifeFone in the news
Recent updates and background about LifeFone, summarised in our own words.
NCOA Puts LifeFone Medical Alert System to the Test
The National Council on Aging conducted a hands-on evaluation of the LifeFone medical alert system. The review covers the system's features and overall performance. It offers consumers a practical basis for comparing this product with other options on the market.
ConsumerAffairs Compares Leading Medical Alert Apps
ConsumerAffairs published a guide aimed at helping consumers find suitable medical alert applications. The overview looks at various options currently available in this segment. It provides a starting point for people seeking to compare app-based alert solutions.
Wirecutter Names Top Three Medical Alert Systems for 2026
The New York Times product review platform Wirecutter published its selection of the three leading medical alert systems available in 2026. The overview is based on testing and analysis of multiple products in this category. LifeFone is among the systems considered in this comparative assessment.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about LifeFone
Answers to the most common questions, based on search behaviour and our own research.
Is LifeFone a trustworthy medical alert company?
LifeFone has been operating since 1976 and holds an A+ rating from the Better Business Bureau. The company is recognized by doctors, hospitals, and leading consumer health organizations.
Does LifeFone offer a money-back guarantee?
Yes, LifeFone offers a 30-day money-back guarantee on its medical alert systems.
Are there any hidden fees when ordering from LifeFone?
According to the company, there are no activation fees and no equipment fees. Annual and quarterly plans also include a free month and free shipping as part of their standard offer.
Does LifeFone work outside the home?
Yes, LifeFone offers on-the-go devices with GPS and nationwide cellular coverage for customers who need protection outside of the home, including options with optional fall detection.
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