Show how your product is used in everyday life.
Ask a customer for an honest product experience and a photo they took. Visitors can then see more than your product photography.
LELO is a Swedish intimate lifestyle brand founded in 2003, offering a wide range of pleasure products, massage candles, lubricants, and wellness accessories. The webshop serves customers worldwide and positions itself in the premium segment of the adult lifestyle market.
Your review = Donation to charity + chance on €250
Two minutes of your time. One donation to a good cause, plus a monthly cash raffle.
Photo reviews
Photos and experiences shared by contributors. Read below how we check submissions.
How reviews and confirmations work
We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
- Email address confirmed means the link sent to that address was used. It does not prove a purchase or the identity of a person.
- Company management confirmed relates to access to this company page. A paid plan does not verify individual reviews.
- A review invitation does not independently prove a purchase. An order reference supplied by a company is not independent purchase verification either.
- Publishing a photo with a review does not automatically permit reuse in marketing. A subscription does not grant that permission either.
Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
Impact via Lelo
You write a review, we donate to a good cause on your behalf.
No donations have been made for Lelo yet, but every review sets one in motion right away.
For business owners
What could Image Review do for your business?
Let customers tell the story. Discover how reviews and customers’ own photos could work for your business.
An example for your business
Let your products become part of your customer’s story.
Collect product experiences with customers’ own photos. Photos with recorded permission can be exported for your website and organic social media, within that permission.
Bring customer experiences closer to the next order.
Display available reviews using a widget on your website. With the WooCommerce plugin, you can also show product reviews alongside the relevant product.
Show what your work means to your customers.
Let customers share their experience with your business. A relevant photo they took can help others understand the work you did.
Show your work through your customer’s eyes.
Ask for a relevant photo of the result alongside an experience. Reuse a photo only when permission is recorded and within the permitted use.
Show experiences where new customers discover you.
Use your company page for company reviews and display available reviews with a widget on your own website, for example alongside your services or contact page.
An illustration of how you could use Image Review. Your choices are not stored.
How it works
- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
- Ask your customer to share an experienceChoose a product and invite a customer to share an honest experience with their own photo.Ask a customer about their experience of your service and a relevant photo of the result.
- Show customer experiencesDisplay available reviews with a widget. Reuse customer photos when permission has been recorded.
The basic widget is also available on a free account. Your portal shows the product review allowance and order connections included in your plan. The WooCommerce product review tab is also available on Free. Company page editing and photo export require a paid plan or active trial. Photo reuse always requires appropriate permission.
About Lelo
Founded
2003
Headquarters
Stockholm, Sweden
Legal entity
LELOi AB
Satisfaction guarantee
30 days
Safety standard
ISO 3533 certified
Main categories
Vibrators, couples toys, male toys, lubricants, supplements, massage candles
App-connected products
Yes, available
Languages supported
13+ including English, Dutch, German, Japanese, Korean
LELO operates in the luxury tier of the intimate lifestyle industry, targeting adults who approach sexual wellness as part of broader self-care, regardless of gender, orientation, or age. The brand emphasises design, material safety, and technology, and states compliance with the international ISO standard 3533 for sex toy safety. Products range from app-connected vibrators and prostate massagers to lubricants and libido supplements, covering a broad spectrum of preferences and identities. LELO has received multiple industry awards, including the Red Dot Award in 2024 and the XBIZ Europa Award in 2023, reflecting its standing in the design and adult lifestyle sectors.
Active promotions
Ready to use with your order at Lelo.
Seasonal discount of up to 50% on selected products, with a free item included in qualifying orders.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Bundle deals combining multiple products at a reduced combined price, available across categories such as couples toys and wellness accessories.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Lelo in the news
Recent updates and background about Lelo, summarised in our own words.
A month-long test of a red light vibrator reviewed
A personal review was published examining the experience of using a red light vibrator over the course of one month. The piece shares observations and impressions gathered during that period. It appeared via Yahoo News New Zealand.
Lucia and Francisco Lelo de Larrea featured as Song of the Day
The musical duo Lucia and Francisco Lelo de Larrea received a Song of the Day feature on Havana Times. The item highlights their work as musicians. No further details about the specific track or context were provided in the source.
Lelo offers 30% discount on Amazon for a limited time
Lelo ran a promotional campaign on Amazon featuring discounts of 30% on its products. The deals were available for a limited period and were highlighted by USA Today. Customers had until the end of the day to take advantage of the offer.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Lelo
Answers to the most common questions, based on search behaviour and our own research.
Is LELO a reliable webshop?
LELO is a registered Swedish company (LELOi AB) that has been operating since 2003 and complies with the international ISO 3533 safety standard for intimate products. The brand has received multiple industry awards and offers a 30-day satisfaction guarantee on its products.
What is the return policy at LELO?
LELO offers a 30-day satisfaction guarantee, meaning customers can return products within this period if they are not satisfied. For specific return instructions, contacting customer support via [email protected] is recommended.
Are LELO products safe to use?
LELO states that its products comply with ISO standard 3533, which sets safety requirements for sex toys and ensures that materials are safe for contact with the genitals and anus. This standard applies to all products in the LELO range.
Does LELO offer a warranty on its products?
Yes, LELO provides a standard warranty and also offers an extended warranty option. Details about coverage and duration can be found on the LELO website under the support section.
Your turn
Do you have experience with Lelo?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about Lelo
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
