Free 3-piece gift with orders of $85 or more
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Kiehl's is an American skincare, hair care, and body care brand with roots going back to 1851, when it started as an apothecary in New York City. The brand sells its products through its own webshop and physical stores worldwide, with a focus on clinically informed formulas for a wide range of skin and hair concerns.
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About Kiehl's
Founded
1851
Origin
New York City, United States
Main categories
Skincare, hair care, body care, fragrance
Free shipping from
$50
Target audience
Men and women, all skin types
Customer service
Available via chat, virtual consultation, and in-store
Ships to
Multiple countries worldwide
Segment
Premium
Kiehl's positions itself in the premium skincare segment, drawing on its apothecary heritage to appeal to consumers who value ingredient transparency and dermatologist-aligned formulations. The typical Kiehl's customer is looking for effective, targeted solutions for concerns such as dryness, fine lines, acne, uneven skin tone, and sensitive skin. The brand serves both men and women, with dedicated product lines for each, as well as body, hair, and fragrance categories. Beyond skincare, Kiehl's emphasises customer service through tools such as virtual consultations, a skin reader, and in-store skin analysis, positioning itself as an advisory brand rather than a transactional retailer.
Active promotions
Ready to use with your order at Kiehl's.
Free travel-size routine included with purchases of $85 or more
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Kiehl's in the news
Recent updates and background about Kiehl's, summarised in our own words.
Kiehl's launches the CollaShot Plumping Serum
Kiehl's has introduced the CollaShot Plumping Serum, marketed as a 1cc-inspired formula targeting skin volume and plumpness. The product is featured prominently as a new arrival in the brand's skincare range.
Kiehl's partners with Ikon Pass and Life Time as official skincare brand
Kiehl's has entered into partnerships with Ikon Pass and Life Time, positioning the brand as the official skincare partner for these outdoor and fitness-oriented platforms. The collaborations reflect a broader effort to connect Kiehl's products with active lifestyle communities.
Kiehl's x Milk Bar limited collection now available
Kiehl's has released a collaborative collection with Milk Bar, the well-known American bakery brand. The limited edition range is available through the Kiehl's webshop as part of the brand's ongoing collaborations programme.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Kiehl's
Answers to the most common questions, based on search behaviour and our own research.
Is Kiehl's a reliable webshop?
Kiehl's is an established skincare brand founded in 1851 with a long-standing presence in both physical retail and e-commerce. The brand operates its own official webshop and offers customer service options including live chat and virtual consultations.
Does Kiehl's offer free shipping?
Yes, Kiehl's offers free shipping on orders of $50 or more.
What skin concerns does Kiehl's cater to?
Kiehl's offers products for a broad range of concerns including dryness, acne and blemishes, fine lines, dark circles, enlarged pores, sensitive skin, oily skin, and uneven skin tone. There are also dedicated lines for men and separate body and hair care ranges.
Can I get personalised skincare advice from Kiehl's?
Kiehl's provides several advisory services both online and in-store, including a virtual consultation, a routine finder, an instant skin reader, and chat support with an expert. In-store services include a Derma-Reader skin analysis and express facials.
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