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Kiehl's is an American skincare, hair care, and body care brand with roots going back to 1851, when it started as an apothecary in New York City. The brand sells its products through its own webshop and physical stores worldwide, with a focus on clinically informed formulas for a wide range of skin and hair concerns.
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Photo reviews
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How reviews and confirmations work
We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
- Email address confirmed means the link sent to that address was used. It does not prove a purchase or the identity of a person.
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- Publishing a photo with a review does not automatically permit reuse in marketing. A subscription does not grant that permission either.
Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
Impact via Kiehl’s
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For business owners
What could Image Review do for your business?
Let customers tell the story. Discover how reviews and customers’ own photos could work for your business.
An example for your business
Let your products become part of your customer’s story.
Collect product experiences with customers’ own photos. Photos with recorded permission can be exported for your website and organic social media, within that permission.
Bring customer experiences closer to the next order.
Display available reviews using a widget on your website. With the WooCommerce plugin, you can also show product reviews alongside the relevant product.
Show what your work means to your customers.
Let customers share their experience with your business. A relevant photo they took can help others understand the work you did.
Show your work through your customer’s eyes.
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Show experiences where new customers discover you.
Use your company page for company reviews and display available reviews with a widget on your own website, for example alongside your services or contact page.
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How it works
- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
- Ask your customer to share an experienceChoose a product and invite a customer to share an honest experience with their own photo.Ask a customer about their experience of your service and a relevant photo of the result.
- Show customer experiencesDisplay available reviews with a widget. Reuse customer photos when permission has been recorded.
The basic widget is also available on a free account. Product review requests, the WooCommerce product review tab and editing a company page require a paid plan or active trial. Photo reuse always requires appropriate permission.
About Kiehl's
Founded
1851
Origin
New York City, United States
Main categories
Skincare, hair care, body care, fragrance
Free shipping from
$50
Target audience
Men and women, all skin types
Customer service
Available via chat, virtual consultation, and in-store
Ships to
Multiple countries worldwide
Segment
Premium
Kiehl's positions itself in the premium skincare segment, drawing on its apothecary heritage to appeal to consumers who value ingredient transparency and dermatologist-aligned formulations. The typical Kiehl's customer is looking for effective, targeted solutions for concerns such as dryness, fine lines, acne, uneven skin tone, and sensitive skin. The brand serves both men and women, with dedicated product lines for each, as well as body, hair, and fragrance categories. Beyond skincare, Kiehl's emphasises customer service through tools such as virtual consultations, a skin reader, and in-store skin analysis, positioning itself as an advisory brand rather than a transactional retailer.
Active promotions
Ready to use with your order at Kiehl's.
Free 3-piece gift with orders of $85 or more
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Free travel-size routine included with purchases of $85 or more
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Kiehl's in the news
Recent updates and background about Kiehl's, summarised in our own words.
GQ features a Kiehl's night cream
The men's lifestyle magazine GQ published a piece mentioning a night cream from Kiehl's. The available information does not include further details about the specific product or the context of the coverage.
A lesser-known Kiehl's product gains personal praise
A writer for HuffPost shares a personal appreciation for a Kiehl's product that does not receive much mainstream attention. The item is described as a hidden favorite among the brand's wider range. No further product details are provided in the available information.
Obituary notice for Catherine May Kiehl
A funeral home published an obituary for a person named Catherine May Kiehl. The notice is dated September 12, 2026. No further details about this individual or any connection to the Kiehl's brand are available from the provided information.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Kiehl's
Answers to the most common questions, based on search behaviour and our own research.
Is Kiehl's a reliable webshop?
Kiehl's is an established skincare brand founded in 1851 with a long-standing presence in both physical retail and e-commerce. The brand operates its own official webshop and offers customer service options including live chat and virtual consultations.
Does Kiehl's offer free shipping?
Yes, Kiehl's offers free shipping on orders of $50 or more.
What skin concerns does Kiehl's cater to?
Kiehl's offers products for a broad range of concerns including dryness, acne and blemishes, fine lines, dark circles, enlarged pores, sensitive skin, oily skin, and uneven skin tone. There are also dedicated lines for men and separate body and hair care ranges.
Can I get personalised skincare advice from Kiehl's?
Kiehl's provides several advisory services both online and in-store, including a virtual consultation, a routine finder, an instant skin reader, and chat support with an expert. In-store services include a Derma-Reader skin analysis and express facials.
Your turn
Do you have experience with Kiehl's?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about Kiehl's
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
