Show how your product is used in everyday life.
Ask a customer for an honest product experience and a photo they took. Visitors can then see more than your product photography.
Better Health Supplies, operating under the domain joinbetter.com, is a US-based online medical supplier specializing in home delivery of supplies for chronic conditions including diabetes, ostomy, urology, and wound care. The company works directly with major insurance providers such as Medicare, Medicaid, Humana, Cigna, and Aetna to handle coverage and billing on behalf of customers.
Your review = Donation to charity + chance on €250
Two minutes of your time. One donation to a good cause, plus a monthly cash raffle.
Photo reviews
Photos and experiences shared by contributors. Read below how we check submissions.
How reviews and confirmations work
We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
- Email address confirmed means the link sent to that address was used. It does not prove a purchase or the identity of a person.
- Company management confirmed relates to access to this company page. A paid plan does not verify individual reviews.
- A review invitation does not independently prove a purchase. An order reference supplied by a company is not independent purchase verification either.
- Publishing a photo with a review does not automatically permit reuse in marketing. A subscription does not grant that permission either.
Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
Impact via Joinbetter
You write a review, we donate to a good cause on your behalf.
No donations have been made for Joinbetter yet, but every review sets one in motion right away.
For business owners
What could Image Review do for your business?
Let customers tell the story. Discover how reviews and customers’ own photos could work for your business.
An example for your business
Let your products become part of your customer’s story.
Collect product experiences with customers’ own photos. Photos with recorded permission can be exported for your website and organic social media, within that permission.
Bring customer experiences closer to the next order.
Display available reviews using a widget on your website. With the WooCommerce plugin, you can also show product reviews alongside the relevant product.
Show what your work means to your customers.
Let customers share their experience with your business. A relevant photo they took can help others understand the work you did.
Show your work through your customer’s eyes.
Ask for a relevant photo of the result alongside an experience. Reuse a photo only when permission is recorded and within the permitted use.
Show experiences where new customers discover you.
Use your company page for company reviews and display available reviews with a widget on your own website, for example alongside your services or contact page.
An illustration of how you could use Image Review. Your choices are not stored.
How it works
- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
- Ask your customer to share an experienceChoose a product and invite a customer to share an honest experience with their own photo.Ask a customer about their experience of your service and a relevant photo of the result.
- Show customer experiencesDisplay available reviews with a widget. Reuse customer photos when permission has been recorded.
The basic widget is also available on a free account. Product review requests, the WooCommerce product review tab and editing a company page require a paid plan or active trial. Photo reuse always requires appropriate permission.
About Joinbetter
Main categories
Diabetes, Ostomy, Urology, Wound Care, VR Therapy
Shipping
Free shipping included
Insurance accepted
Medicare, Medicaid, Humana, Cigna, Oscar, Aetna and more
Customer service hours
Monday to Friday, 8:30am to 8:30pm EST
Phone number
415-475-8444
Headquarters
San Francisco, CA, United States
Target audience
Patients with chronic conditions, healthcare providers, insurance payers
Additional services
Peer coaching, patient education, insurance management
Better Health Supplies positions itself in the intersection of medical supply fulfillment and chronic condition support, targeting patients who manage long-term conditions at home, often after surgery or diagnosis. Beyond product delivery, the company offers peer coaching from people living with the same conditions, educational content, and resources organized by condition category. This places the company in a middle-to-premium service segment where the added layer of care coordination and peer support distinguishes it from standard medical supply distributors. Healthcare providers and insurance payers are also served as partners, making the business model both direct-to-consumer and business-to-business.
Active promotions
Ready to use with your order at Joinbetter.
Free home delivery on all medical supplies when ordering through an accepted insurance plan
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Free eligibility check to find out which products are covered under your current insurance plan
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Joinbetter in the news
Recent updates and background about Joinbetter, summarised in our own words.
BETR Investors Invited to Join Fraud Investigation
Investors in BETR, the ticker for Better Home and Finance Holding Company, have been given the opportunity to participate in a fraud investigation. The investigation concerns potential misconduct related to the company. No further details about the nature of the alleged fraud are available from this item.
Visit Joinbetter →Schall Law Firm Opens BETR Fraud Investigation to Investors
The Schall Law Firm is conducting a fraud investigation into Better Home and Finance Holding Company, traded under the ticker BETR. Investors in the company are being invited to take part in this investigation. The matter involves potential securities fraud, though specific details remain limited.
Visit Joinbetter →Senior Federal Reserve and SEC Officials Move to Better Markets
Several senior staff members from the Federal Reserve and the Securities and Exchange Commission have joined Better Markets, an independent financial advocacy organization. The move brings additional regulatory expertise to the organization. No further details about the individuals or their specific roles are provided.
Visit Joinbetter →Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Joinbetter
Answers to the most common questions, based on search behaviour and our own research.
Is Joinbetter a reliable medical supply company?
Better Health Supplies is a US-based medical supplier headquartered in San Francisco, California, and works with established insurance providers including Medicare and Medicaid. The company offers customer support by phone and live chat during business hours, Monday to Friday.
Does Joinbetter accept my insurance?
Better Health Supplies works with Medicare, Medicaid, and numerous private plans including Humana, Cigna, Oscar, and Aetna. Customers can check their eligibility directly on the website within a few minutes.
How does delivery work at Joinbetter?
Better Health Supplies ships medical supplies directly to customers' homes free of charge. The company handles insurance billing, so customers do not need to manage reimbursement themselves.
Can I contact Joinbetter if I have questions about my order?
Customer service is available Monday to Friday from 8:30am to 8:30pm EST by phone at 415-475-8444, by email, or via live chat on the website.
Your turn
Do you have experience with Joinbetter?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about Joinbetter
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
