Show how your product is used in everyday life.
Ask a customer for an honest product experience and a photo they took. Visitors can then see more than your product photography.
Jade Leaf Matcha is a US-based online retailer specialising in organic Japanese matcha powder and matcha-based drink mixes. The shop sources its products directly from Japanese farms and offers a range of options for both everyday drinkers and those new to matcha.
Your review = Donation to charity + chance on €250
Two minutes of your time. One donation to a good cause, plus a monthly cash raffle.
Photo reviews
Photos and experiences shared by contributors. Read below how we check submissions.
How reviews and confirmations work
We ask contributors to share a photo they took and their own experience. Reviews go through automated checks. Flagged reviews can be assessed manually. Approval is not a guarantee that a photo is unedited or free of AI generation.
- Email address confirmed means the link sent to that address was used. It does not prove a purchase or the identity of a person.
- Company management confirmed relates to access to this company page. A paid plan does not verify individual reviews.
- A review invitation does not independently prove a purchase. An order reference supplied by a company is not independent purchase verification either.
- Publishing a photo with a review does not automatically permit reuse in marketing. A subscription does not grant that permission either.
Is there a problem with a review or photo? Contact us with the page link and an explanation so we can examine it. [email protected]
Impact via Jade Leaf Matcha
You write a review, we donate to a good cause on your behalf.
No donations have been made for Jade Leaf Matcha yet, but every review sets one in motion right away.
For business owners
What could Image Review do for your business?
Let customers tell the story. Discover how reviews and customers’ own photos could work for your business.
An example for your business
Let your products become part of your customer’s story.
Collect product experiences with customers’ own photos. Photos with recorded permission can be exported for your website and organic social media, within that permission.
Bring customer experiences closer to the next order.
Display available reviews using a widget on your website. With the WooCommerce plugin, you can also show product reviews alongside the relevant product.
Show what your work means to your customers.
Let customers share their experience with your business. A relevant photo they took can help others understand the work you did.
Show your work through your customer’s eyes.
Ask for a relevant photo of the result alongside an experience. Reuse a photo only when permission is recorded and within the permitted use.
Show experiences where new customers discover you.
Use your company page for company reviews and display available reviews with a widget on your own website, for example alongside your services or contact page.
An illustration of how you could use Image Review. Your choices are not stored.
How it works
- Activate your company pageAdd your business or claim its existing page. Activate access after business verification.
- Ask your customer to share an experienceChoose a product and invite a customer to share an honest experience with their own photo.Ask a customer about their experience of your service and a relevant photo of the result.
- Show customer experiencesDisplay available reviews with a widget. Reuse customer photos when permission has been recorded.
The basic widget is also available on a free account. Product review requests, the WooCommerce product review tab and editing a company page require a paid plan or active trial. Photo reuse always requires appropriate permission.
About Jade Leaf Matcha
Free shipping from
$60 (standard), $80 for Matcha Lemonade orders
Customer service
Email: [email protected], Phone: 1-866-841-9355 (Mon-Fri, 8am-5pm CST)
Main assortment
Pure matcha powder, matcha latte mixes, starter sets, hojicha powder, tools and gifts
Price range
From $10.99
Loyalty programme
Jade Rewards, $5 credit on first order
Review rating
4.8 stars, based on 10,000+ reviews
Origin of products
Japan (farm-sourced)
Also available at
Physical retailers across the United States
Jade Leaf Matcha positions itself in the accessible premium segment, offering ceremonial-grade matcha alongside more approachable cafe-style latte mixes at prices starting around $10.99. The brand targets a broad audience, from traditional matcha enthusiasts looking for pure ceremonial powder to everyday consumers who want a convenient, café-style drink at home for roughly $1 per cup. Its philosophy centres on making high-quality, farm-sourced Japanese matcha available without the steep price tag often associated with specialty tea brands. The shop also runs a loyalty rewards programme and sells through physical retailers across the United States.
Active promotions
Ready to use with your order at Jade Leaf Matcha.
New members of the Jade Rewards loyalty programme receive a $5 credit on their first order, with the opportunity to earn points on every subsequent purchase.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Customers who subscribe to a recurring product subscription can save on the regular price of selected matcha powders and latte mixes, with delivery managed automatically.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Jade Leaf Matcha in the news
Recent updates and background about Jade Leaf Matcha, summarised in our own words.
Serious Eats Reviews 24 Matcha Powders
Serious Eats conducted a comparative review of 24 different matcha powders available on the market. The majority of products performed well in the evaluation, though a select few stood out as particularly noteworthy. The review offers consumers a practical overview of the matcha options currently available.
Jade Leaf Matcha Adds New Products to Its Café-Style Range
Jade Leaf Matcha has expanded its product lineup with several new additions, including a concentrate, seasonal latte mixes, and a wellness blend. The new products appear to build on the brand's existing focus on café-inspired matcha beverages.
Food and Wine Recommends Jade Leaf Among Quality Matcha Powders
Food and Wine identified seven matcha powders it considers worth purchasing, in response to concerns about low-quality options on the market. Jade Leaf Matcha was included in the selection. The article focuses on helping consumers make more informed choices when buying matcha.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Jade Leaf Matcha
Answers to the most common questions, based on search behaviour and our own research.
Is Jade Leaf Matcha a reliable webshop?
Jade Leaf Matcha has collected over 10,000 customer reviews with an average rating of 4.8 stars, which points to a consistent track record. The shop offers clear contact options via email and phone and has a dedicated customer care section on its website.
Does Jade Leaf Matcha offer free shipping?
Yes, free shipping is available on orders of $60 or more. For Matcha Lemonade orders, the free shipping threshold is $80.
How can I contact Jade Leaf Matcha customer service?
Customer service can be reached by email at [email protected] or by phone at 1-866-841-9355. Support is available Monday through Friday between 8am and 5pm CST.
What types of matcha does Jade Leaf Matcha sell?
The shop carries pure ceremonial matcha powders in different editions (including Teahouse and Barista editions), sweetened cafe-style latte mixes in flavours such as original, strawberry and vanilla, culinary matcha for baking, and starter bundles. Stick packs and a matcha lemonade mix are also available.
Your turn
Do you have experience with Jade Leaf Matcha?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
cash per month
One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
- 2 Give stars 1 to 5 per aspect
- 3 Trigger a donation Plus a chance at € 250 cash per month
Write a review
Share your photo review about Jade Leaf Matcha
A photo says more than a thousand words. Help other consumers with an honest experience and join the monthly draw for € 250 cash.
- Reviewing anonymously is fine, we only need your email
- No mandatory account, no registration
- Reviews appear after a check within 24 hours
- Monthly chance to win € 250 cash
