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Intelligentsia Coffee, Inc. is a specialty coffee roaster and retailer founded in 1995, offering freshly roasted coffees sourced through direct trade relationships with producers around the world. The webshop sells coffee, brewing goods, and subscriptions, and ships orders directly to consumers.
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About Intelligentsia Coffee, Inc.
Founded
1995
Main category
Specialty coffee
Main assortment
Coffee, brewing goods, subscriptions
Free shipping from
$49
Subscription discount
10% off additional items on subscription orders
Customer service hours
Monday to Friday, 9 AM to 5 PM CT
Sourcing model
Direct trade
Intelligentsia Coffee operates in the premium specialty coffee segment and positions itself as a pioneer of the direct trade model, working directly with coffee farmers to source seasonal and traceable coffees. The typical customer is a coffee enthusiast who values transparency in sourcing and freshness in the cup, and who is willing to pay a premium for quality over convenience. The brand emphasizes seasonality, meaning the coffee selection changes throughout the year to reflect what is at peak quality. In addition to one-off purchases, Intelligentsia offers customizable subscriptions with free shipping, appealing to consumers who want a consistent supply of freshly roasted coffee at home.
Active promotions
Ready to use with your order at Intelligentsia Coffee, Inc..
Free shipping on all orders above a set minimum order value, with no minimum for active subscribers.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
10% discount on additional items added to an existing subscription order.
Example promotion
This is an example of a promotion that could suit this business. It is not a guaranteed active offer or a working discount code. Check the website for current deals.
To the shop
Intelligentsia Coffee, Inc. in the news
Recent updates and background about Intelligentsia Coffee, Inc., summarised in our own words.
Keurig Appoints JDE Peet's CEO Rafael Oliveira as New Leader
Keurig has selected Rafael Oliveira, previously the chief executive of JDE Peet's, to take on a leading role at the coffee company. The appointment marks a notable shift in executive leadership at Keurig.
James Marcotte, Notable California Coffee Figure, Dies at 63
James Marcotte, a well-known personality in the California coffee industry, has passed away at the age of 63. He was regarded as a beloved figure within the specialty coffee community.
Keurig Adds Intelligentsia Coffee to Its Brand Portfolio
Keurig has announced that Intelligentsia Coffee is now part of its collection of brands. The move expands Keurig's presence in the specialty coffee segment.
Summaries by Image Review based on publicly available sources and our own editing. External links may contain affiliate links.
What others ask about Intelligentsia Coffee, Inc.
Answers to the most common questions, based on search behaviour and our own research.
Is Intelligentsia Coffee a reliable place to buy coffee online?
Intelligentsia Coffee has been active since 1995 and is a well-established name in the specialty coffee industry. The webshop offers subscriptions, order status tracking, and a clear return policy, which are indicators of an organized retail operation.
Does Intelligentsia Coffee offer free shipping?
Yes, orders over $49 qualify for free shipping. Subscription orders always include free shipping regardless of the order amount.
Can I change or cancel my coffee subscription?
According to the website, subscribers can edit the quantity and frequency of their orders, postpone upcoming deliveries, and pause or cancel at any time.
How do I contact Intelligentsia Coffee customer service?
The customer service team is available Monday through Friday from 9 AM to 5 PM CT. Customers can also reach specific departments by email, for example for press, events, gifts, or office coffee inquiries.
Your turn
Do you have experience with Intelligentsia Coffee, Inc.?
Help other consumers by sharing your experience, with a photo of what you actually received. It takes two minutes and you automatically join the monthly draw.
€250
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One winner from all review submitters, drawn on the 1st of the month.
Your review = real impact + chance to win €250
Guarantee: every review triggers one of these 5 real donations:
- 1 Upload a photo Of your order or the product
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